Comfort Inn Near Plano Medical Center

AAA Inspector Rating
8.7
Very Good
116 Guest Ratings
5021 W Plano Pkwy
Plano, TX 75093- Map It
Photos
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AAA Inspector Notes
The hotel may be small and lacking in some amenities, but rooms have recently been updated into contemporary areas, some with sofas. The location can't be beat and electric car hookups are available. Smoke free premises. 64 units. 2 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct Plano Pkwy and (SR 289) Preston Rd; on northwest corner. 5021 W Plano Pkwy 75093.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet, safes.
Sports & Recreation
limited exercise equipment.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 116 guests
Showing reviews 1 - 5 of 50
7.5
Melody
Good
solo traveller
09-22-2016
Pros: Bed, pillows and linens are all very nice.
Cons: The wall sockets are all worn or something. my hair dryer, fan, curling iron all just fall out. Very frustrating. Towel bars have rust on them. Maids never empty the ice bucket. The curtains in the rooms hang over the a/c unit. So unless you tuck them up in the window sill the air just goes up into the curtains. Just little things that could make a real difference. I've stayed here many times due to having a family member being in the hospital and will again I'm sure.
5.0
Shelia
Fair
mature couple
09-06-2016
Pros: I liked the location and the fact they had complementary breakfast.
Cons: I did not like the fact I was given a room that had water damage and smelled of mold. I have a respiratory problem and was uncomfortable the 2 nights I was there. I informed the staff on duty and nothing was done. If anyone decides to reserve a room do not take room #236 you were warned.
6.7
Sandee
Pleasant
young couple
09-01-2016
Pros: The breakfast was pretty good.
Cons: We had an issue with the door not locking when we would leave the room. We were told it would be fixed or we would be moved to another room. We left the hotel for a couple hours so had to put all or our belongings back in the car while we were gone. When we returned we were told we could only switch rooms if we were at the hotel at exactly 4:30 pm. We had a bbq to attend so wouldnt be there at that time. They never changed our room. We were told it was fixed, but in order to secure the lock, the door had to practically be lifted off the hinge until it clicked. Very unhappy with the way the issue was handled.
9.2
Courtney
Wonderful
solo traveller
08-07-2016
Pros: Quick and easy check in and out. Bed was super comfortable.
Cons: Bathroom shower could have been a little bit cleaner.
6.7
Homeinspector
Pleasant
mature couple
08-02-2016
Pros: I liked the breakfast, sausage and little cheese omlets. AC worked good. Bed was comfy. TV good.
Cons: My room was not ready at check in time. They moved me down the hall away from my other friends rooms. The tile grout repairs in the tub had black. Repair on them was nasty looking. One of my key cards did not work. The computer was down at checkout and they could not tell me my charge or give me a receipt.
Showing reviews 1 - 5 of 50