Lake Ray Hubbard and plenty of retail and dining options are nearby. Rooms on the third floor have bathrooms with natural light.
Smoke free premises. 60 units. 3 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 43 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Nice place
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very friendly staff. Clean rooms. Good breakfast.
Cons: Location
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff
Cons: At check in twice we went to rooms that were not the correct room. Ince the room was occupied the other someone had been smoking in the room.
7.0
Anonymous
Good
08-11-2017
Pros: Courteous staff
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Te staff was very welcoming and helpful.
Cons: Hotel is old and in need of basic repairs such as the bathtub is separated from the wall. Some outlets don't work. Refrigerator and air conditioner did not work properly. The layout of rooms with bathtub is not very functional. Will not stay here again.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Indoor pool
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was great and very comfortable. Very well maintained. I usually stay at the LaQuinta in Rockwall, TX; however, you can't adjust the temperature and get comfortable and the ac unit runs all the time unless it's turned off.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: clean. right next to where i was working that day. super friendly staff!!
Cons: nothing. it was exactly what i wanted
3.8
Anonymous
Poor
07-27-2017
Extremely Disappointed
Pros: Paula was very friendly and helpful and apologetic that they were out of eggs because the delivery was not made.but breakfast area was clean.The entrance was clean.The staff was friendly.
Cons: we were totally unprepared for location of hotel next to car lot no view at all.First room had a foul odor and had not been cleaned.2nd room linen had not been changed on bed and view was the car lot.we did not request a handicap accessible room but that"s what we were given.We are celebrating our 6 wedding anniversary and wanted something nice by the lake.it was close to the lake but no view.Very disappointing and the hotel is listed under romantic..will not recommend this location at all.Extremely Disappointed
9.2
Anonymous
Wonderful
07-25-2017
Not so pretty outside, lovely...
Pros: Very nice reception when we arrived. Cheri was welcoming! The hotel looks ugly from outside and we weren't sure we wanted to stay there...then we opened the door and the tiny lobby was nice. The hotel was spotless. Our room, though small, was good. Pool area was clean. Breakfast was delicious and the breakfast cook was so pleasant. She walked around asking people if they needed anything...very nice!!
Cons: Mattress was a little firm for my taste, but my husband loved it.
6.7
Anonymous
Pleasant
07-11-2017
Good value for an overnight....
Pros: Breakfast was well run each day. Attendant was attentive and items were well stocked.
Cons: The property was dated. The second night we had a room with a broken/leaking AC unit. Carpet was wet-room had a heavy mildew smell. I told the front desk and they were very nice about it.
9.6
Anonymous
Exceptional
06-24-2017
Exceptional
Pros: Everything was great. The employees were Wonderful!
Cons: Our room smelled kind of funny, like stale cigars.
6.7
Anonymous
Pleasant
06-18-2017
Just OK
Pros: Breakfast and pool were a plus.
Cons: Our room had a musty smell and the carpet was wet under the AC
7.5
Anonymous
Good
05-21-2017
Good
Pros: The breakfast is good
Cons: Had to change rooms..staffs hair was in the bed
8.8
Anonymous
Excellent
05-15-2017
Great hotel at a great...
Pros: Fernando, at the front desk, was helpful, professional and friendly. He really made the check-in and check-out process easy and pleasant.
Cons: The bed was just a little too firm.
8.8
Anonymous
Excellent
05-15-2017
It felt like going home.
Pros: The staff person at breakfast was wonderful. She has been there every time I visit. She is extremely helpful and pleasant. The computer worked well and printed my boarding pass with no problems.
Cons: I liked everything.
9.5
Anonymous
Exceptional
04-22-2017
Exceptional
Pros: it was clean and comfortable. the parking was a little tight, but overall it was good.
Cons:
10.0
Anonymous
Exceptional
03-21-2017
We have stayed at many...
Pros: The breakfast was amazing! The staff was very friendly and courteous!
Cons: Outside area could have been a little more private
9.2
Anonymous
Wonderful
03-06-2017
Relaxing
Pros: Nice quiet very clean abd relaxing
Cons: Bed was a little hard
9.2
Anonymous
Wonderful
02-20-2017
A Great place to stay
Pros: The breakfast was really good and the lady that was maintaining the breakfast was so friendly,nice, and helpful. It was also very quiet and we couldn't even hear the highway at all. What topped it off was at the last minute we had to bring our dog, when we called and asked they where very gracious and accommodating towards as with our pet. We would stay here again.
Cons: We feel the beds could have used an update along with the pillows. Other than that we can't complain at all and over all we where very happy and pleased with our stay.
4.2
Anonymous
Disappointing
01-23-2017
Do not stay
Pros:
Cons: Wouldn't give me corporate discount because I booked online. Room didn't have enough blankets, breakfast was horrible. People running up and down hallways at 12,1,2 in the morning. Staff was hateful.
6.3
Anonymous
Pleasant
01-18-2017
My face, your bug.
Pros: The staff was really nice and the indoor pool was convenient.
Cons: There was a situation that occurred and the compensation for that situation was NOT a fair one.
I want to say the people there are very kind and do a good job taking care of the place and their customers...however, the occasional problem beyond their control perks it's ugly head.
One evening after spending time talking to the front desk staff, and it was a fun talk, I went up stairs to go to bed. I stayed up for a few minutes to tire myself and finally I fell asleep only to be awaken 3 hours later by a cocroach of Texas size walking across my face. After jumping out of bed it was immediately filmed as proof to show the front desk. Not being able to go back to sleep and waiting till the next morning around 11am to move. All I received was 10% off of the day which was $12.95.
Nice place....but, put yourself in my place and tell me if that were fair.
So.....
9.2
Anonymous
Wonderful
12-26-2016
Awesome package to pamper oneself...
Pros: My Christmas present to myself. Spent quality time in jacuzzi, pool and hot tub. Paula was very friendly and awesome service at breakfast.
Cons: Not happy with loud heating system.
7.5
Anonymous
Good
10-10-2016
Comfortable
Pros: The room was nice and roomy
Breakfast was better than expected
Staff was efficient and pleasant
Cons: Location was near highway but crammed into a narrow lot between a car dealer and a motorcycle shop
5.8
Anonymous
Okay
07-01-2016
Alright
Pros: family room equipped with fridge and microwave good for family with children .
Cons: Air conditioner very noisy woke my little ones all night, u think it's raining heavily.
Very muggy, little nuts ,and smell like heavy smokers stays there.
7.9
Anonymous
Good
06-28-2016
Nice place.
Pros: Large room. Pleasnt staff.
Cons: Toilet needs upgrading.
7.5
Anonymous
Good
06-11-2016
Bring Ear Plugs
Pros: Bed was comfy and there were plenty of towels. Breakfast had lots of choices.
Cons: The air conditioning unit is very loud, switches on and off during the night and awakened both of us several times. Please note my husband is a very sound sleeper.
10.0
Anonymous
Exceptional
05-31-2016
Great spot, excellent staff. It...
Pros: Paula was remarkable for breakfast in the mornings. The desk staff were excellent and went out of their way to assist with boarding passes and e-mails. Our location was perfect for getting my handicapped husband in and out of the back door easily. The laundry was across the hall. It was very convenient.
Cons: We could have used an extra grab bar in the shower and a non slip mat for the bottom of the tub. It was slippery so we went out and bought one. We purchased a removable grab bar at CVS which proved helpful.
9.6
Anonymous
Exceptional
05-20-2016
Exceptional
Pros: We stayed on the top floor and had our own balcony with a seating area. The ceilings were vaulted and the room spacious. We will definitely stay here again next time we are in town.
Cons:
8.3
Anonymous
Very Good
05-15-2016
Good overall value
Pros: Bed very comfortable w pillows that were comfortable. Bed was very clean.
Cons: Some towels were dirty on edges from not being used for a while. Window on first floor seemed vulnerable to break in.
9.6
Anonymous
Exceptional
03-06-2016
Great time in Rockwall!
Pros: They welcomed our beloved family pet.
Cons:
7.9
Anonymous
Good
01-21-2016
Clean and comfortable
Pros: I like the full breakfast that was included with the room rate. The lady serving food was a sweetheart. She was very friendly and helpful.
Cons: The price was a little high, however we did have a suite, but only because it was the last available room.
8.8
Anonymous
Excellent
11-02-2015
Fabulous
Pros: Cleaning lady showed genuine personal concern about me being sick
Cons: Needed queen size bed
6.3
Anonymous
Pleasant
09-29-2015
Don't stay in room 328!
Pros: The breakfasts were great as was the woman who manned that area. She was very friendly and helpful.
Cons: Room 328 might as well have been in the middle of the freeway. There was inadequate sound proofing so it was difficult to sleep with all the freeway noise so basically I paid $269 to NOT sleep for 3 nights.
9.2
Anonymous
Wonderful
09-09-2015
Superb
Pros: Breakfast was great n the lady that was serving breakfast was wonderful she was very friendly.
Cons:
10.0
Anonymous
Exceptional
09-08-2015
Great Breakfeast and Friendly Staff
Pros: The lady working serving the breakfast was very pleasant and helpful to everyone
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