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Best Western Plus Rockwall Inn & Suites

AAA Inspector Rating

8.7

Very Good

44 Guest Ratings

996 E I-30

Rockwall, TX 75087- Map It

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AAA Inspector Notes

Lake Ray Hubbard and plenty of retail and dining options are nearby. Rooms on the third floor have baths with natural light. Smoke free premises. 60 units. 3 stories, interior corridors. Accessibility (Call).

More about Rockwall, TX More Hotels in Rockwall, TX

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Hotel

Location

I-30 exit 68; on westbound frontage road. 996 E I-30 75087.

AAA Benefit

Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!

Pool

heated indoor.

Dining & Entertainment

nearby.

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

hot tub, exercise room.

Guest Services

valet and coin laundry.

Terms

cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE

Very Good

Based on Ratings from 44 guests

Showing reviews 1 - 5 of 27

5.8

Jennifer

Okay

family with young children

07-01-2016

Pros: family room equipped with fridge and microwave good for family with children .

Cons: Air conditioner very noisy woke my little ones all night, u think it's raining heavily. Very muggy, little nuts ,and smell like heavy smokers stays there.

7.9

Scott

Good

family with older children

06-28-2016

Pros: Large room. Pleasnt staff.

Cons: Toilet needs upgrading.

7.5

Robert

Good

mature couple

06-11-2016

Pros: Bed was comfy and there were plenty of towels. Breakfast had lots of choices.

Cons: The air conditioning unit is very loud, switches on and off during the night and awakened both of us several times. Please note my husband is a very sound sleeper.

10.0

Linda

Exceptional

mature couple

05-31-2016

Pros: Paula was remarkable for breakfast in the mornings. The desk staff were excellent and went out of their way to assist with boarding passes and e-mails. Our location was perfect for getting my handicapped husband in and out of the back door easily. The laundry was across the hall. It was very convenient.

Cons: We could have used an extra grab bar in the shower and a non slip mat for the bottom of the tub. It was slippery so we went out and bought one. We purchased a removable grab bar at CVS which proved helpful.

9.6

Brice

Exceptional

young couple

05-20-2016

Pros: We stayed on the top floor and had our own balcony with a seating area. The ceilings were vaulted and the room spacious. We will definitely stay here again next time we are in town.

Cons:

8.3

Stephen

Very Good

solo traveller

05-15-2016

Pros: Bed very comfortable w pillows that were comfortable. Bed was very clean.

Cons: Some towels were dirty on edges from not being used for a while. Window on first floor seemed vulnerable to break in.

9.6

Ladybird

Exceptional

family with older children

03-06-2016

Pros: They welcomed our beloved family pet.

Cons:

7.9

Ronald

Good

mature couple

01-21-2016

Pros: I like the full breakfast that was included with the room rate. The lady serving food was a sweetheart. She was very friendly and helpful.

Cons: The price was a little high, however we did have a suite, but only because it was the last available room.

4.0

Verified Hotel Guest

Disappointing

Traveling as Couple

01-12-2016

Pros: Te staff was very welcoming and helpful.

Cons: Hotel is old and in need of basic repairs such as the bathtub is separated from the wall. Some outlets don't work. Refrigerator and air conditioner did not work properly. The layout of rooms with bathtub is not very functional. Will not stay here again.

8.8

Sam

Excellent

family with older children

11-02-2015

Pros: Cleaning lady showed genuine personal concern about me being sick

Cons: Needed queen size bed

8.0

Victor

Very Good

Family with Young Children

10-06-2015

Pros: Indoor pool

Cons: Hotel parking lot too crowded. My check in person was a Lil rude.

7.0

Verified Hotel Guest

Good

Solo Traveler

10-05-2015

Pros: Courteous staff

Cons:

6.3

Pleasant

solo traveller

09-29-2015

Pros: The breakfasts were great as was the woman who manned that area. She was very friendly and helpful.

Cons: Room 328 might as well have been in the middle of the freeway. There was inadequate sound proofing so it was difficult to sleep with all the freeway noise so basically I paid $269 to NOT sleep for 3 nights.

7.5

Anonymous

Good

mature couple

09-29-2015

Pros: Excellent breakfast facility staff.

Cons: Roach in the room.

9.2

Bunrith

Wonderful

family with young children

09-09-2015

Pros: Breakfast was great n the lady that was serving breakfast was wonderful she was very friendly.

Cons:

10.0

Mary

Exceptional

family with older children

09-08-2015

Pros: The lady working serving the breakfast was very pleasant and helpful to everyone

Cons:

10.0

Frank

Exceptional

Family with Young Children

09-05-2015

Pros: Great staff

Cons: At check in twice we went to rooms that were not the correct room. Ince the room was occupied the other someone had been smoking in the room.

7.5

David

Good

mature couple

07-05-2015

Pros: Convenient

Cons: Didn't like the view...parking was tight

7.5

Thomas

Good

mature couple

04-16-2015

Pros:

Cons: the breakfast was not what was expected. the scrambled eggs were not acceptable.

5.4

Tharon

Fair

family with young children

04-12-2015

Pros: Breakfast and breakfast staff were great. When the manager found out we had a problem he fixed it.

Cons: Our room had a strange smell and was dirty.

10.0

Anonymous

Exceptional

young couple

03-31-2015

Pros: Cheri is the best ! Very nice !

Cons:

9.2

Anonymous

Wonderful

solo traveller

02-15-2015

Pros: Hotel is 5 mins from Rockwall pool. Staff was all friendly and helpful. Fernando was great in assisting with WIFI even as he was leaving after his shift was over.

Cons:

10.0

Anita

Exceptional

mature couple

02-10-2015

Pros: Hot tub was really hit. Enjoyed after long day

Cons:

8.3

Kate

Very Good

mature couple

10-28-2014

Pros: Clean and comfortable

Cons: Traffic noise and noisy air conditioner

7.5

Pat

Good

mature couple

10-24-2014

Pros: Where it was.

Cons:

10.0

Michael

Exceptional

review category group of friends

10-14-2014

Pros: All positives!

Cons: No negatives.

4.6

Jason

Disappointing

solo traveller

10-05-2014

Pros: it was a bed & ice machine

Cons: staff was very rude and fought me about checking in even with my pre-paid reservation.

Showing reviews 1 - 5 of 27