Best Western Garden Inn

AAA Inspector Rating
11939 NE I-35
San Antonio, TX 78233- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room2.5
Bath2.6
Public Areas2.4
AAA Inspector Notes
This is a great highway property with updated guest rooms. Need a relaxing hot tub in your room? Ask for room 115. Do you prefer a cool pool? You'll love their tropical oasis. Smoke free premises. 70 units. 2 stories (no elevator), exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-35 exit 170 (Judson Rd); on southbound frontage road. 11939 NE I-35 78233.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 108 guests
Showing reviews 1 - 5 of 50
10.0
Greg
Exceptional
young couple
05-24-2017
Pros: Very professional staff person, John, was very friendly, helpful, and did everything to make our stay a great one. He commented the rooms had new furniture recently installed, and indeed they were new and tasteful. Perfect stay, very well priced. Did not use the pool, but looked well kept and inviting. Will stay there again!
Cons:
9.6
Maria
Exceptional
young couple
05-23-2017
Pros: We got to this location at the very last minute and were not sure what we would find. We showed close to midnight and were greeted immediately by a very friendly gentleman who explained everything we needed to know, told us about breakfast and hours, etc. The next morning we came down about 20-30 minutes after breakfast had ended, but another equally friendly gentleman, directed us to the breakfast area where there was coffee (all my husband needed) and a few breakfast items as well. We cannot express enough how grateful and impressed we were with our experience.
Cons: No comments - we had a great experience!
9.2
Susan
Wonderful
review category group of friends
05-19-2017
Pros: Breakfast was always hot and manager was continually working to get more eggs, etc. ready Super nice staff.
Cons: Pool area was not super nice and hot tub area but maybe because it wasn't warm enough to swim Pool needs a fence blocking it from road and parking lot. Six foot, etc.
9.2
Cassie
Wonderful
family with young children
05-01-2017
Pros: Rooms were modern and looked as advertised on site. Something that doesn't often happen at other hotels. Checking in and out was quick and easy.
Cons: Room was hot and stuffy when we walked in because the air-conditioning was shut off.
3.3
Michael
Poor
family with young children
05-01-2017
Pros: Location, tv stations
Cons: Hot tub didn't work and was cool. Mattresses old, bathroom floor dirty. Room had faint smoke smell after staying a while. Shower not much pressure. Manager/owner wearing pajama bottoms T front desk. Biscuits cold, not enough waffle mix. No butter. OverLl, would not stay again and very disappointed to pay $50 for that experience. Might not use bookong.com again, because I don't believe the rating/score this place got which encouraged me to book there.
Showing reviews 1 - 5 of 50