Best Western Plus Lackland Hotel & Suites

AAA Inspector Rating
8.7
Wonderful
355 Guest Ratings
3635 Crooked Tr
San Antonio, TX 78227- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.1
Public Areas3.4
AAA Inspector Notes
This property has a striking contemporary décor and a large pool and fitness center. The rooms pop with huge mattresses, funky décor, ceiling fans, over stuffed easy chairs and designer bathrooms. The unique location provides fast and easy access to Lackland AFB, Kelly City Base, the city loop I-410 and highway U.S. 90. Smoke free premises. 77 units, some two bedrooms and kitchens. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
I-410 exit 6 (US 90); on Loop 410 southbound frontage road. Near Lackland AFB Training Annex. 3635 Crooked Tr 78227.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 355 guests
Showing reviews 1 - 5 of 50
7.6
Verified AAA Guest
Good
Couple
08-03-2017
Nice. Close to Lackland AFB but not near much else.
Pros: Lobby area. Breakfast buffet. Bar.
Cons: No complaints.
7.5
Bettie
Good
young couple
11-20-2017
As I stated, our overall...
Pros: The overall experience was accommodating. I have NO issues. My husband enjoyed the breakfast, but he would have loved to have grits. Easy access to eateries, amusement parks and AFB.
Cons: The fact that no grits were on the menu.
7.5
Anonymous
Good
mature couple
11-20-2017
Good
Pros:
Cons:
6.0
M
Pleasant
Family with Young Children
11-17-2017
Pros: Mostly a very nice overall appearance.
Cons: Heated pool and hot tub not functioning, which was one of the main reasons we chose this hotel to begin with. Also, staff was asked a question two separate times, and we received two totally different answers.
10.0
Carol
Exceptional
Traveling as Couple
11-17-2017
Pros: Staff were wonderful. Very friendly and personable; this is saying a lot considering just how busy they were too! Breakfast was good with many choices and plentiful.....staff kept everything stocked well. Ample parking close to building, no long walks.
Cons: Musty smell in room; we bought cheap can of room freshener. Also, window pane frame was broken and we reported it to front desk; they offered to move us, but we were fine....they put in a work order to have it fixed.
Showing reviews 1 - 5 of 50