Best Western Plus Palo Alto Inn & Suites

AAA Inspector Rating
8.7
Excellent
99 Guest Ratings
12507 SW Loop 410
San Antonio, TX 78224- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.3
AAA Inspector Notes
You may need sunglasses for the excellent guest-room illumination that comes from the 10 light sources; the bathrooms have five. All rooms feature refreshing ceiling fans. Smoke free premises. 75 units, some efficiencies. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-410 exit 49 (Palo Alto Rd); on eastbound access road. 12507 SW Loop 410 78224.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 99 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
07-21-2017
Pros: Clean nice
Cons: The bad was not comfortable and the pillows don't even ask real bad
9.0
Anonymous
Wonderful
07-21-2017
Pros: My family & I were pleased with our stay. Will be back to this hotel the next time we're in the area. What did we like; the room, the poo,l the breakfast, the staff and the sleepover; oh lets not forget about the hot tub. Thanks for the peaceful stay.
Cons: What was there not to like please with all thank you.
9.0
Anonymous
Wonderful
07-21-2017
Great family hotel to book, and if you are in town to visit the base, it is very close and quiet. You get some good rest, and the beds and pillows were very comfortable. Staff greeted us with warm smiles and engaged in conversations with us. Food was awesome! Warm free breakfast on a daily, with a variety of selection? You cannot beat that.
Pros: This hotel was remote away from all the attraction and easy to access and get to. Loved that it was quiet and away from the airport (15mins) from the airport. Warm breakfast daily was awesome and free. Loved that about this hotel. Staff were great!
Cons: There was nothing I disliked about this hotel. Everyone was friendly, staff accommodated us well, and the location and food was perfect!
10.0
Anonymous
Exceptional
07-21-2017
It was a perfect stay except for the a/c
Pros: The attentiveness of the staff
Cons: A/c not cold enough
5.0
Anonymous
Fair
07-21-2017
Pros: Clean friendly staff
Cons: Could not adjust the hot water. Staff couldn't get keys programmed right. Stayed a week and had issues with my keys every other day.
Showing reviews 1 - 5 of 50