Cons: Location across from interstate. Very busy. Lots of traffic.
9.2
Scott
Wonderful
solo traveller
09-20-2016
Pros: Very good value for the money. The rooms/facility was remodeled and looked nice. I had an outside ground floor room and it was quiet no street or hotel noise.
Cons: Room was dark even with all the lights turned on. Need an overhead light. The soap holders in the shower were small and slanted downward causing the soap to keep slipping out.
10.0
Toninet
Exceptional
young couple
09-15-2016
Pros: We really enjoyed our stay.
Cons:
8.8
Lael
Excellent
family with young children
09-13-2016
Pros: Although a little dated interior, well maintained and clean. Friendly and helpful staff. Breakfast had fresh fruit and real eggs.
Cons: Could use some updating decor wise. Pillows were half regular size. Room on dim side even with all lights on.
10.0
George
Exceptional
young couple
09-06-2016
Pros: Staff - Excellent and Friendly!
Location and Price were Perfect!
The decor was Beautiful!
A MUST for people visiting San Antonio
Cons: Nothing!
10.0
Andrea
Exceptional
family with young children
09-04-2016
Pros: Good service
Cons:
8.3
Brenda
Very Good
family with young children
09-04-2016
Pros: Breakfast
Cons: Mattress wasn't comfortable
9.6
Pete
Exceptional
mature couple
09-01-2016
Pros: Easy walking distance to the centre as well as the Tower of Americas ... easy access from the motorway ... great breakfast and staff was very helpful and obliging.
Cons:
7.5
Madison
Good
young couple
08-31-2016
Pros: Customer service was good
Cons: Bed wasn't super comfy and I didn't like that there was limited parking near by, especially when paying $14 a day.
10.0
Evelyn
Exceptional
review category group of friends
08-31-2016
Pros: The staff was very friendly and helpful. Our room was very comfortable especially the bed!!!!. My kids and i enjoyed the variety of breakfast being served. I would stay here at this location again because of the staff.
Cons: The only thing that could be betteris to provide water like the tea that is provided during the day. No complaints though.
10.0
Vickie
Exceptional
review category group of friends
08-30-2016
Pros: Hot Breakfast and Friendly Service. Great deal for the money
Cons: N/a
10.0
Armando
Exceptional
family with young children
08-29-2016
Pros: Good breakast
Cons: No pool
10.0
Sylvia
Exceptional
family with young children
08-25-2016
Pros: Service, location, and the hotel is perfect! We love staying at this Best Western!
Cons:
10.0
Bill
Exceptional
mature couple
08-23-2016
Pros: Nice staff, great rooms. Very quiet.
Cons: Have to pay for parking but parking lot is not big enough. Need more spaces. Key card had to redone twice before it worked. Eggs at breakfast were cold.
9.6
Gerardo
Exceptional
solo traveller
08-23-2016
Pros: Good Breakfast, excelent amenities inside room.
The location is awesome, very close to Riverwalk, and in front of Alamo dome
Cons: Parking Fee. Unexpected fee on registration. Understandable but unexpected.
6.7
Veronica
Pleasant
family with young children
08-22-2016
Pros: It was kept very clean by staff.
Cons: I didn't like the overflow parking. It was actually scary for a family of women
7.5
Richard
Good
mature couple
08-21-2016
Pros:
Cons: parking
9.2
Leticia
Wonderful
mature couple
08-16-2016
Pros: Everything from the bed to breakfast!
Cons: Parking was limited
8.3
Taylor
Very Good
young couple
08-16-2016
Pros: The location
Cons: Beds weren't very comfortable
7.9
Josh
Good
young couple
08-16-2016
Pros:
Cons: Might as well have slept on the floor. Bed like a rock
9.6
Gerald
Exceptional
mature couple
08-16-2016
Pros: Great services
Cons: Nothing that I seen
9.2
Gerald
Wonderful
family with young children
08-14-2016
Pros: One of the things that stood out was the ladies who made breakfast. They made sure there was plenty to eat and were really friendly and courteous. I would highly recommend this hotel. Morning front desk staff was really helpful in letting us know where all the fun attractions were close to the hotel. Thank y'all very much...was a great experience!
Cons: It was a little pricey
7.5
Ronald
Good
mature couple
08-14-2016
Pros: had a great breafest .
Cons: Did not have pool or spa.
7.0
Verified Hotel Guest
Good
Business Traveler
08-11-2016
Pros: Excellent staff!
Cons: Breakfast seemed below average.
5.4
Dwhaley
Fair
family with older children
08-11-2016
Pros: Staff was friendly. Good complimentary breakfast.
Cons: Location was poor, not what was expected. Not enough parking for guest; overflow was in vacant lot a block away from hotel. Noisy traffic area. Did not feel overly safe. No pool, relaxation area.
5.8
Trang
Okay
mature couple
08-10-2016
Pros: Quiete
Cons: Dirty floor carpet
4.2
Erica
Disappointing
mature couple
08-08-2016
Pros: bed was comfortable and room temperature was good. Location was okay
Cons: Paying $13 for one night of parking when I am staying at the hotel. There wasn't adequate parking so they shuttle us from a parking lot behind a vacant building about two blocks away. Halls were hot and stuffy. Breakfast looked like it would be good but the ham was cold and the eggs were cold and bland.
10.0
Mahmood
Exceptional
solo traveller
08-06-2016
Pros: It is a great place just 5 minutes away from Henry B Gonzales convention center. I would try it once again if I come to San Antonio.
Cons:
9.6
Robert
Exceptional
solo traveller
08-04-2016
Pros: All was great will stay again .
Cons: Food hot please.
10.0
Robert
Exceptional
solo traveller
08-04-2016
Pros: Great value and location.
Cons: Extra charge for parking was a slight negative surprise.
10.0
Brittaney
Exceptional
young couple
08-02-2016
Pros: He staff was awesome and I was so surprised at the quality of the hotel for the price. The breakfast was also awesome
Cons:
10.0
Cynthia
Exceptional
family with older children
08-01-2016
Pros: Room was clean . Security was outside in parking lot which made it feel safe.I loved the option to make your own waffles.Staff was really nice.
Cons:
4.6
Lucia
Disappointing
family with young children
08-01-2016
Pros: Very loud the pillows are very uncomfortable the bed was uncomfortable the staff had no idea what they were doing ..
Cons:
10.0
Brian
Exceptional
young couple
07-31-2016
Pros: Big comfortable beds
Cons: N/a
2.5
Ryan
Poor
young couple
07-31-2016
Pros: Free breakfast
Cons: The ac did not work and the hotel was gross and smelled like smoke.
9.6
David
Exceptional
mature couple
07-29-2016
Pros: The staff(front staff, breakfast ladies, and cleaning ladies were all very nice and perfessional. We liked the location, facilities, soft pillows, free breakfast, and the cleanliness of the hotel. We will stay again!
Cons: Beds are a bit too hard.
10.0
Henry
Exceptional
young couple
07-28-2016
Pros: Great location. Great place for the rate. Not to far from the Riverwalk, Alamo and local bars. The king size bed was amazing! The room itself was intimate and cozy. Can't wait to visit San Antonio again!
Cons:
6.3
Mamma
Pleasant
family with young children
07-27-2016
Pros: good breakfast, roomy suite
Cons: not much bang for my buck, parking was ridiculous and they still made me pay for it, staff took almost an HOUR to check me in
10.0
Sandra
Exceptional
family with young children
07-27-2016
Pros: We like the location since it's so close to both the Alamodome (which was our point of interest for this trip) and also so close to the River Center and Riverwalk restaurants.
Cons:
9.2
Christine
Wonderful
family with older children
07-27-2016
Pros: The room was very clean and the bed was very comfortable. The stafff was very friendly and helpful.
Cons: Not enough parking at the hotel, but they did have overflow parking. I also did not expect to have to pay for parking. That should have been part of the fee that was advertised.
7.5
Cynthia
Good
solo traveller
07-25-2016
Pros: Convenient to sites
Cons: More Parking is needed
10.0
Susanne
Exceptional
family with older children
07-24-2016
Pros: Lovely mission-style hotel a very short walk from the Amtrak station. Also only a few minutes away from a big shopping mall at the Marriott Hotel and the fabulous
Riverwalk. Terrific breakfast too.
Cons: Nothing we didn't like about this place.
5.8
Lee
Okay
family with older children
07-24-2016
Pros: Big room
Cons: The bed were hard. Pillows were to small. Ants in bathroom. Not enough parking
3.3
Beverly
Poor
family with older children
07-23-2016
Pros: Nothing
Cons: Staff ignored us when we walked in even though there were 3 at counter. Booked for early checkin but told when we arrived room was not ready.
8.3
Linda
Very Good
mature couple
07-21-2016
Pros: Great breakfast. Both food & staff in that area.
Cons: A little far from the Riverwalk. A shuttle would have been nice.
8.8
David
Excellent
mature couple
07-21-2016
Pros: The room was spacious and the staff's hospitality was great! didn't have breakfast, but the tea was good!
Cons: I thought the daily parking fee was a bit steep!
10.0
Maurice
Exceptional
Traveling as Couple
07-15-2016
Pros: Friendliness and professionalism of staff. Property was very clean inside and out.
Cons:
8.3
Shandra
Very Good
family with young children
07-14-2016
Pros: Excellent price, a couple of blocks from river walk and the staff was nice..
Cons: The bed was not comfortable and the elevator was slow....having to pay for parking..i see if it was valet
8.3
Jortega
Very Good
family with young children
07-12-2016
Pros: Location was great. Staff was friendly.
Cons: Bed sheets were not changed daily, parking sux, had to walk to and from parking lot.
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