Best Western Plus Sunset Suites-Riverwalk

AAA Inspector Rating

1103 E Commerce St

San Antonio, TX 78205- Map It

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AAA Inspector Rating Details (scale 1-5)

3.2

Overall

Room3.4

Bath2.9

Public Areas3.3

AAA Inspector Notes

Inspector Pick (Classification): To me, the upscale public areas and guest rooms with plank floorings, oak wood furniture and leaded glass windows really make this place stand out.

The beautifully restored building features polished wood plank lobbies, rich oak wood recliners and large guest rooms uniquely decorated with oak furniture, enhanced bedding and thick, plush chairs. Smoke free premises. 64 units. 4 stories, interior corridors.

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Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Historic Hotel

Location

I-37 exit Commerce St, just e; in Sunset Station historical district. 1103 E Commerce St 78205.

AAA Benefit

Members save 5% to 15% and earn 10% bonus Best Western Rewards® points when booking AAA rates!

Parking

on-site (fee).

Business Services

Available on premises

Room Amenities

refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.

Sports & Recreation

exercise room.

Guest Services

valet and coin laundry.

Terms

cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE

Excellent

Based on Ratings from 19 guests

Showing reviews 1 - 5 of 19

8.0

Marlin

Very Good

Business Traveler

04-13-2018

Pros: Location.

Cons:

9.0

Joshua

Wonderful

Traveling as Couple

04-13-2018

Pros: The location was excellent (5 walking minutes from the Riverwalk and 10 walking minutes from the Alamo), the staff was professional and helpful, and the hot continental breakfast was exceptional.

Cons: From the outside it looks a little run down.

10.0

Maurice

Exceptional

Traveling as Couple

04-13-2018

Pros: Friendliness and professionalism of staff. Property was very clean inside and out.

Cons:

10.0

Ivan

Exceptional

Traveling as Couple

04-13-2018

Pros: everything location clean staff and breakfast

Cons: no

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

04-13-2018

Pros: the front desk was friendly and check in with her was simple.Location near start of marathon was a plus. Room was clean and breakfast was good. Close to mall and freeway. Maintenance employees were friendly and kept the hotel clean.

Cons: I never like to pay for parking but such is the case with most of hotels I have stayed at in downtown San Antonio.

10.0

Gerald

Exceptional

Traveling as Couple

04-13-2018

Pros: Clean

Cons: Had to pay for parking

10.0

Charles

Exceptional

Business Traveler

04-13-2018

Pros: Fantastic location--just about a block away from the convention center, and maybe a 15-20 minute walk to the Alamo. The hot breakfast was good, but not exceptional. Staff were always friendly during my 4 day stay, as were the other guests.

Cons: Although the many lamps were charming, I wish there had been a quick way to turn them on and off. One has to tediously turn on/off each lamp. Free Wifi was just a bit slower than I would have preferred. Have to cross busy streets to get to convention ctr.

8.0

Verified Hotel Guest

Very Good

Group Traveler

04-13-2018

Pros: The front desk staff were very helpful and knowledgable. It was very close to the convention center entrance.

Cons: The bed was harder than i would have preferred and there are not a lot of food options near to the hotel.

8.0

Verified Hotel Guest

Very Good

04-13-2018

Pros: Simple. Straightforward.

Cons:

10.0

Verified Hotel Guest

Exceptional

Group Traveler

04-13-2018

Pros: Very close to the convention center. The rooms were HUGE, clean and the bed was comfortable. Staff was excellent. Very accommodating when we wanted to use the dining area at night.

Cons: Elevator was S-L-O-W. Lighting in rooms was dim and hard to find, needs more switches. Breakfast was so-so. Water in shower fluctuated temperature a lot. Minor things, really. Overall, our entire party was very happy with the hotel & will return.

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

04-13-2018

Pros: Front desk staff was awesome. Breakfast was great. It was only a .25 mile walk to Convention center and less than a mile to The Alamo and Riverwalk.

Cons: Quite a few homeless people hanging around hotel, since it is right off the exit of interstate- be careful if traveling by foot alone, especially at night.

10.0

Verified Hotel Guest

Exceptional

Business Traveler

04-13-2018

Pros: Great charm. Real eggs for breakfast, not the disgusting microwave eggs so many places of this level serve. Rooms were updated and clean but with an old western flare. Lobby in an old western building from 1800s maintaining the feel but totally updated.

Cons: On the wrong side of the freeway but the sidewalks were well lit under the overpass and it was an easy 5 minutes walk to the Riverwalk area and convention center.

8.0

Eric

Very Good

Business Traveler

04-13-2018

Pros: Staff were all extremely friendly and helpful. Very convenient to convention center. Good breakfast.

Cons: Ask for a room on the back the rooms facing commercial are noisy with many buses in early am. Solo females may feel unsafe @ nite walking under freeway to get to riverwalk but I had no issues other than panhandlers. Business center needs a better printer

8.0

Verified Hotel Guest

Very Good

Group Traveler

04-13-2018

Pros: The room was large and exceeded expectation. The location was excellent

Cons: We received stained towels one day and the evening desk worker was not very helpful

5.0

Verified Hotel Guest

Fair

Solo Traveler

04-13-2018

Pros: Location

Cons: Rude/Poor customer service at front desk and $13 to park in the hotel parking lot.

8.0

Michael

Very Good

Traveling as Couple

04-13-2018

Pros: Near downtown and close to bus station.

Cons: Off site parking is a little sketchy.

10.0

Laran

Exceptional

Family with Young Children

04-13-2018

Pros: Location and price

Cons: No

10.0

Verified Hotel Guest

Exceptional

Traveling as Couple

04-13-2018

Pros: Convenient location to river walk.. comfortable room and nice breakfast. Hotel employee at the front desk was so professional as he dealt with an unhappy customer. Kudos to his patience even to those who act real ugly toward him. Housekeeping staff w

Cons: No

8.0

Dave

Very Good

Business Traveler

04-13-2018

Pros: helpful staff, good location, clean rooms

Cons:

Showing reviews 1 - 5 of 19