Inspector Pick (Classification): To me, the upscale public areas and guest rooms with plank floorings, oak wood furniture and leaded glass windows really make this place stand out.
The beautifully restored building features polished wood plank lobbies, rich oak wood recliners and large guest rooms uniquely decorated with oak furniture, enhanced bedding and thick, plush chairs.
Smoke free premises. 64 units. 4 stories, interior corridors.
Cons: TV remote did not function well, also was not allowed to have breakfast in room, was charged for parking for night. Parking lot seemed dangerous at night as well.
7.0
Anonymous
Good
08-11-2017
Pros:
Cons: Lights not bright ,All Rooms lights dark ! No wall fence therefore pedestrians can see inside the room from the street, not safe to open the curtain , no natural sun light The first room offered was full of cheap air freshener, we changed room !
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: hotel is overated for a plus motel. The hotel is in dire need of updating. Carpet, furniture and overall paint and wall papar. Just an old musty hotel. Also the location is not good.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice big room for a reasonable price!Great free breakfast!
Cons: Limited TV channels. But who needs TV.
9.0
Anonymous
Wonderful
08-11-2017
Pros: it is within walking distance to the convention center, river front, Alamo and Spurs Basketball.
Cons: It's not this hotel in particular, but in ALL of San Antonio there is a $12 per day parking charge added on at every hotel downtown. This is new and I didn't see it mentioned anywhere in the adverts. Next is that of 32 TVchannels listed, only 11 were
10.0
Anonymous
Exceptional
08-11-2017
Pros: Close proximity to downtown San Antonio and Riverwalk. Clean, comfortable beds. Size of rooms. I can honestly say that, as far as the room itself goes, this was a very nice hotel. I highly recommend it.
Cons: Two things...Our original room keys didn't work. Had to go back down to lobby to get another key. The room itself wasn't to well lit, even with all available lighting on.
7.0
Anonymous
Good
08-11-2017
Pros: It was very comfortable and well designed.
Cons: I felt rushed by the housekeeper to check out. She came to my room four times and appeared annoyed that I was still there, eventhough, check-out is at noon.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff...clean rooms.
Cons: No.
10.0
Anonymous
Exceptional
08-11-2017
Pros: From the location in relation to the local amenities, to the helpful friendly staff this hotel checked all the boxes. Great place to stay.
Cons: Parking was very limited at the hotel, but during our stay did not encounter any problems locating a parking spot.
8.0
Anonymous
Very Good
08-11-2017
Pros: Great location for price
Cons: Fitness room not open after 11 pm
10.0
Anonymous
Exceptional
08-11-2017
Pros: location
Cons: no
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was excellent (5 walking minutes from the Riverwalk and 10 walking minutes from the Alamo), the staff was professional and helpful, and the hot continental breakfast was exceptional.
Cons: From the outside it looks a little run down.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It is close to downtown. Walking distance to Riverwalk, Alamo Dome, Tower of the Americas, and River Center Mall.
Cons: No pool.
7.0
Anonymous
Good
08-11-2017
Pros: Good location, close to downtown. Spacious. Good TV channels. Front desk staff very friendly, and helpful-- gave us delivery menus (and recommendations) when we were too tired to go out. Nice bathroom.
Cons: Room is dark-- kept thinking I'd missed a lightswitch. Smelled moist, furniture a bit dated, and our room faced a busy street-- loud motorcycles periodically until the wee hours. AC took a while to work and was coming off of the wall.
7.0
Anonymous
Good
08-11-2017
Pros: Excellent staff!
Cons: Breakfast seemed below average.
10.0
Anonymous
Exceptional
08-11-2017
Pros: everything location clean staff and breakfast
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: the front desk was friendly and check in with her was simple.Location near start of marathon was a plus. Room was clean and breakfast was good. Close to mall and freeway. Maintenance employees were friendly and kept the hotel clean.
Cons: I never like to pay for parking but such is the case with most of hotels I have stayed at in downtown San Antonio.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean
Cons: Had to pay for parking
8.0
Anonymous
Very Good
08-11-2017
Pros: The front desk staff were very helpful and knowledgable. It was very close to the convention center entrance.
Cons: The bed was harder than i would have preferred and there are not a lot of food options near to the hotel.
8.0
Anonymous
Very Good
08-11-2017
Pros: Simple. Straightforward.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very close to the convention center. The rooms were HUGE, clean and the bed was comfortable. Staff was excellent. Very accommodating when we wanted to use the dining area at night.
Cons: Elevator was S-L-O-W. Lighting in rooms was dim and hard to find, needs more switches. Breakfast was so-so. Water in shower fluctuated temperature a lot. Minor things, really. Overall, our entire party was very happy with the hotel & will return.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great charm. Real eggs for breakfast, not the disgusting microwave eggs so many places of this level serve. Rooms were updated and clean but with an old western flare. Lobby in an old western building from 1800s maintaining the feel but totally updated.
Cons: On the wrong side of the freeway but the sidewalks were well lit under the overpass and it was an easy 5 minutes walk to the Riverwalk area and convention center.
8.0
Anonymous
Very Good
08-11-2017
Pros: The room was large and exceeded expectation. The location was excellent
Cons: We received stained towels one day and the evening desk worker was not very helpful
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Rude/Poor customer service at front desk and $13 to park in the hotel parking lot.
10.0
Anonymous
Exceptional
08-11-2017
Pros: What I liked best was the design of the building.
Cons:
8.3
Anonymous
Very Good
02-10-2017
Very good
Pros: Proximity to conference center. Easy to walk to restaurants and bars.
Cons:
8.8
Anonymous
Excellent
02-10-2017
Fabulous
Pros:
Cons: Breakfast was cold, not a very good selection
8.8
Anonymous
Excellent
02-10-2017
Fabulous
Pros: The location was wonderful!
Cons: The pillows. They were the smallest pillows I've ever slept on. So uncomfortable. I don't understand why there weren't regular sized pillows.
8.8
Anonymous
Excellent
02-03-2017
Great choice, and overall a...
Pros: Comfortable room.
Cons: Poor lighting in the room. Bed footboard too big. Kept running in to it when walking in the room.
4.6
Anonymous
Disappointing
02-02-2017
Nice furnishings overpriced parking
Pros: Size of room
Cons: Noises were horrible street noises AND housekeeping they vacuumed at 730 at night very disruptive
9.6
Anonymous
Exceptional
02-01-2017
The staff were extremely friendly...
Pros: Enjoyed the brand and variety of yogurt.
Cons: Fresh cantaloupe fruit was not ripe
9.2
Anonymous
Wonderful
01-31-2017
Superb
Pros: Clean, comfortable bed, breakfast was available.
Cons: Would like more variety to the breakfast. And the room locks required special timing to get them to open. It became very annoying.
9.2
Anonymous
Wonderful
01-31-2017
good spot to stay in...
Pros: Breakfast was very good. Attenent made sure everything was right.
I left something in the room and they are holding it until I return.
Cons: Our first room had a broken toilet handle. It wasn't fixed properly and we had to change rooms.
10.0
Anonymous
Exceptional
01-30-2017
Great place to stay
Pros: Looked like there was a network jack in the room, it would be nice to have a network cable
Cons: Spikes/disconnect from wireless
9.2
Anonymous
Wonderful
01-27-2017
Superb
Pros: Very nice room and friendly helpful staff.
Cons: The WIFI only worked if you stood just inside the front door of our room. Otherwise, it was unusable.
9.2
Anonymous
Wonderful
01-26-2017
Very clean. Friendly staff. Close...
Pros: The breakfast did not have that much for me. I cannot gave gluten or dairy. I'm used to taking my own food But others really enjoyed it. All staff was very friendly. Everything was very clean
Cons: The lighting in suites was almost too dim for reading. Need one brighter light than you can turn off and on as needed. Elevator seemed very slow some of the time. At times I think housekeeping had it tied up
10.0
Anonymous
Exceptional
01-24-2017
We loved it!! Best sleep...
Pros: Our stay was so comfortable. We loved it!
Cons:
10.0
Anonymous
Exceptional
01-22-2017
Excellent!
Pros: The staff was especially helpful. Brenda was very sweet, nice, and outgoing. She really went way beyond to make our stay more comfortable.
Cons: Breakfast could use some bacon :)
10.0
Anonymous
Exceptional
01-22-2017
More breakfast options
Pros: Room was clean and the area is close to downtown.
Cons: Breakfast
9.2
Anonymous
Wonderful
01-13-2017
Comfortable stay near train station...
Pros: Good location and friendly staff, good stay overall
Cons: Breakfast upgrade is not worth it. Advertised as special breakfast, but its the same standard breakfast just with better cutlery and should have been included in room price.
7.9
Anonymous
Good
01-09-2017
Good
Pros: Friendly staff.
Cons: Shower was not very hot, warm to mildly hot at best. No over head lights in the room,only lamps.
9.6
Anonymous
Exceptional
01-09-2017
Awesome, Awesome, Awesome
Pros: Everything was amazing, I will definitely be back for my future stays.
Cons: One of the maids was a little rude when she came to do her job.
7.9
Anonymous
Good
01-09-2017
I will stay here again...
Pros: I thought the location was great. The breakfast was yummy and I loved the wood furniture in the rooms.
Cons:
9.6
Anonymous
Exceptional
01-06-2017
Exceptional
Pros: Great location and clean hotel
Cons: need a shuttle
10.0
Anonymous
Exceptional
01-05-2017
Location, Price and comfort
Pros: The riverwalk was within walking distance. The staff was very knowledgeable about the area and everything they offered. The rooms were comfy and had an elegant feeling to it that will bring us back.
Cons:
3.8
Anonymous
Poor
12-30-2016
Poor
Pros:
Cons: It was a inconvience for us with the overflow parking.We had to stay in for the night because felt like it was a disturbance and all that hassle just to get to our car. My husband was furious, and all the lady said was its first come first serve. The hotel was really hot inside at the time of our visit.I will not stay here again, nor would recommend.The hotel states its on the riverwalk but still have to walk across the highway.At the time of my arrival I was waiting for a long time until helped out.I believe for the money I paid was not worth it at all.
5.8
Anonymous
Okay
12-29-2016
Okay
Pros: Location and decor
Cons: Hard bed and no hot water for shower
10.0
Anonymous
Exceptional
12-28-2016
Best value for River Walk
Pros: Liked the decor.
Cons: Long mirror in room was in bad location. You couldn't use it.
9.2
Anonymous
Wonderful
12-20-2016
Superb
Pros: Awesome breakfast buffet
Cons: Not much parking area
10.0
Anonymous
Exceptional
12-14-2016
Exceptional
Pros: Front desk person Bianca was friendly,positive, and seemed interested in us and our plans. Amazingly helpful and attentive person
