Crowne Plaza San Antonio Airport Hotel

AAA Inspector Rating
1111 NE Loop 410
San Antonio, TX 78209- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.1
Bath2.9
Public Areas3.1
AAA Inspector Notes
Located near the airport, this "business" hotel caters to its guests, 24/7. All rooms feature deluxe bedding with multiple pillows. The public areas include a large pool and expanded fitness center. There is an executive lounge located on 10th floor, while their tropical like pool is found in the center of the property. Smoke free premises. 224 units, some efficiencies. 10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-410 exit Nacogdoches Rd; on westbound frontage road. Located in a commercial area. 1111 NE Loop 410 78209.
Pool
outdoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 3 mi.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 258 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
08-11-2017
Pros: The hotel had over booked and sent us to another location.
Cons: The front desk was busy and had one clerk working. By the time he got to us he informed us that the hotel was over booked and then proceeded to make calls and find us accomadations. Very unsettling and horrible experience.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Shuttle service and location are great. The lobby area is well decorated and has a great atmosphere. Even on the front of the hotel, noise in the room was minimal
Cons: Hotel in in need of updating. The hallways going to the rooms were not a clean as I would have expected. This was particularly true about the door frames at the rooms. Our room was missing one of the wall pictures. Hooks and Screws were still there.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenient location
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Rooms were not very clean, pool was old and had mold in it. No cable, their cable was broken and was told they would were coming to fix it and no one ever showed up. Not what I expected for the rating and price we paid.
2.0
Anonymous
Poor
08-11-2017
Pros: Room was clean and comfortable enough.
Cons: The TV did not work. The shower head was one of the worst I have ever showered with.
Showing reviews 1 - 5 of 50