Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This beautiful 1920s landmark has elegant public areas and large guest units and suites. Higher floors provide dramatic views.The rooftop pool area is not for the faint of heart. Remodeled in 2016.
Smoke free premises. 150 units. 7 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 368 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros: I like t stay there duryinn because its near everything, great staffbreakfast its great
Cons: when I did the booking I specify double with a sofa like a mini sui ..t but no a double small room with no sofa
10.0
Anonymous
Exceptional
08-11-2017
Pros: We always stay at the Drury when we go to San Antonio. Reasonable prices and a great location. We also enjoyed the hotel's amenities, free breakfast,free WiFi,and the happy hour is a great bonus!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was a great hotel with friendly staff and comfy bed!
Cons: Parking is horrible especially if your in a truck, small cars fit better in parking garage!
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel is on the Riverwalk. The rooms are beautiful and the free breakfast is so much more than at most hotels. The staff was so friendly and helpful.
Cons: Parking garage was difficult to navigate and the spaces small even though we don't have a large car
10.0
Anonymous
Exceptional
08-11-2017
Pros: Absolutely no complaints about our stay. Staff was very friendly and helpful. Our room was lovely and the amenities really took the cake!
Cons: One of our trash cans weren't emptied and it took two phone calls down to the main desk to get it emptied. They took it and never brought back another to replace it...
10.0
Anonymous
Exceptional
08-11-2017
Pros: The proximity to the river walk and the location on the river walk. You could walk out of the hotel right on the river walk, we could sit on our balcony and over looking the river walk.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location is outstanding. Right on the riverwalk, close to everything. The evening lobby welcome thing was a nice touch, as was the breakfast. Everyone we dealt with was polite, very well informed and helpful.
Cons: Nothing comes to mind. Y'all did a great job.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Rooms were up to date and clean
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: great Riverwalk option. lower price per night than most equivalent properties that are on the riverwalk. This Drury (there are 2 really close together) is steps down the riverwalk from the "La Mansion", and a short walk to all the action on the river.
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent location and customer service
Cons: N/A
9.5
Anonymous
Exceptional
04-06-2017
Exceptional
Pros: breakfast and staff
Cons: ac didn't keep room as cool as I would like
10.0
Anonymous
Exceptional
03-23-2017
Comfortable rooms and friendly service...
Pros: Friendly staff in all sections of hotel.Lots of complimentary tasty food and drink. Such a good location for our daily excursions around San Antonio. Hop/On /Off bus stop very close. Easy walking to many of the local points of interest.A comfortable room to relax after a day of outings.
Cons:
8.3
Anonymous
Very Good
03-21-2017
Our stay was great-hotel close...
Pros: The bed was very comfy. The morning staff was great in cleaning our room and very friendly and courteous. The food was a welcome addition to stay and staff was great in keeping up with customer demands.
Cons: The office chair at desk was great but the other chair in room was old looking and not comfortable.
8.8
Anonymous
Excellent
03-20-2017
Perfect spot with perfect staff.
Pros: The meals they provided were great. I have never stayed in a place that served both breakfast and dinner with three free drinks on top of that. This makes the stay super convenient and much more relaxed. Plus the free popcorn all day long is a super plus for a quick snack. The staff very friendly and always accommodating.
Cons: Unfortunately the carpet in my room was in serious need of cleaning. Since I was on the go most of the time and not in the room I didn't bring it to their attention. However at check out I mentioned it and they were very apologetic and ask that in the future please tell then as they would have move me immediately.
10.0
Anonymous
Exceptional
03-20-2017
Great River Walk location.
Pros: Location right on the river walk in the heart of San Antonio
Cons: Parking, no valet service for the car. I would expect parking valet for the cost of the hotel made available. Hard to locate any service to help with bags.
9.2
Anonymous
Wonderful
03-19-2017
Superb
Pros: The staff was great, the breakfast and kickback food was decent even though I had to quickly use the restroom after breakfast, food went right through me. Overall beautiful stay, anniversary spent well.
Cons: Yes there was a view of the river walk, but it was at the end of the river walk and the main view was the old decaying building that looked like it had been bulldozed.
9.6
Anonymous
Exceptional
03-17-2017
Best place to stay with...
Pros: Right by the river walk. And almost close to every thing we were looking!
The kick off was great!
Cons: Got charged for parking.
8.8
Anonymous
Excellent
03-13-2017
Fabulous
Pros:
Cons: Street noise was bad. Our room faced the drive for check in and the garage.
9.6
Anonymous
Exceptional
03-08-2017
Very Enjoyable Stay
Pros: Great location with access onto River walk. Friendly staff could not have been more helpful. On site parking (charge) A great room very comfy and clean.
Cons:
9.6
Anonymous
Exceptional
03-03-2017
Amazing!
Pros: Spacious room!
Cons:
10.0
Anonymous
Exceptional
03-03-2017
Wonderful Place !
Pros: Loved the decor, the staff and location!
Cons:
10.0
Anonymous
Exceptional
03-01-2017
Great place to stay!
Pros: Great location and the bed was very comfortable
Cons: Parking and access to parking garage.
9.6
Anonymous
Exceptional
02-27-2017
Excellent
Pros: liked everything
Cons: turn off their piano, very annoying
5.0
Anonymous
Fair
02-27-2017
Not worth the money!!!!
Pros: Staff was friendly
Cons: For the money, not what I expected, hotel old rooms not nice! Big disappointment
9.6
Anonymous
Exceptional
02-25-2017
Great place to stay
Pros: Breakfast;nice/helpful staff
Cons: Coffee pot in room was dirty
10.0
Anonymous
Exceptional
02-24-2017
Great stay at the river...
Pros: Wonderful helpful staff. Great location. Really fun kick back hour.
Cons:
5.8
Anonymous
Okay
02-21-2017
Convenient but in very crowded...
Pros: Close to River Walk and very friend,y staff
Cons: Dark dreary rooms. No natural light. Hard beds
Breakfast very generic
9.2
Anonymous
Wonderful
02-21-2017
Superb
Pros: It was a really nice hotel and the food was good.
Cons: It was aittle noisy at night and aittle pricy.
7.9
Anonymous
Good
02-17-2017
Good
Pros: Everything was excellent and staff was friendly , helpful. I would definitely stay again.
Cons: N/A
10.0
Anonymous
Exceptional
02-13-2017
Exceptional
Pros: Great breakfast. Great location. Evening drinks/snacks.
Cons: Pay for parking.
10.0
Anonymous
Exceptional
02-10-2017
Had a great experience!
Pros: The room was wonderful and we enjoyed the view of the river walk.
Cons: Though I appreciated the free hot breakfast, the eggs tasted slimy and I couldn't stomach them. Everything else was good though.
10.0
Anonymous
Exceptional
02-09-2017
Great place!
Pros: I enjoyed my entire stay. Room was fabulous and there was parking available on site.
Cons: At the moment, can't think of anything.great
8.3
Anonymous
Very Good
02-08-2017
Would repeat stay at your...
Pros: the food served for dinner and breakfast
Cons:
10.0
Anonymous
Exceptional
02-07-2017
Looking for a fun place...
Pros: Staff extremely helpful friendly and inviting
Cons: No problems no issues
10.0
Anonymous
Exceptional
01-31-2017
Exceptional
Pros: Staff was great! Everyone was very helpful, courteous. Elizabeth at the front desk was awesome. The whole staff was excellent.
Cons:
10.0
Anonymous
Exceptional
01-29-2017
right in the middle of...
Pros: I loved it all!
Cons: Wish the time of breakfast could run until 10 AM
10.0
Anonymous
Exceptional
01-10-2017
AWESOME HOTEL!!!!
Pros: Breakfast and happy hour was awesome! Location was perfect... right on the river walk.
Cons:
8.8
Anonymous
Excellent
01-10-2017
Great Placce to Stay on...
Pros: Free cocktails and snacks (small cocktails, but still 'free'! Good, hot breakfast. Beautiful pool and hot tub, but too cold to use when we were there. Great location on the riverwalk.
Cons: Can't think of anything!
9.6
Anonymous
Exceptional
01-02-2017
Exceptional
Pros: Evening kick back and breakfast were both of good value and a welcome perk. Onsite parking (even though it is extra cost) was nice to have in a city that parking is sometimes have to come by.
Cons:
3.8
Anonymous
Poor
01-02-2017
Drury Properties Going Downhill in...
Pros: Booking for family. They described the room as a dump. I was a bit surprised as I am usually happy with Drury properties.
Cons: Cleanliness
10.0
Anonymous
Exceptional
12-28-2016
Great stay in San Antonio.
Pros: Location. Kickback. Breakfast. Staff were very friendly and accommodating.
Cons: Everything was fine
9.6
Anonymous
Exceptional
12-27-2016
Exceptional
Pros: The kick back ....the balcony
Cons: No robes in room....no laundry bag
9.6
Anonymous
Exceptional
12-25-2016
Exceptional
Pros: Parked car at same level as room, so it was easy to access parking to room.
Good location for access to river walk.
Cons:
10.0
Anonymous
Exceptional
12-25-2016
Fantastic Christmas Stay
Pros: Location, size of room.
Cons: Would of loved to have free parking.
10.0
Anonymous
Exceptional
12-24-2016
Great value.
Pros: Great location. Excellent staff.
Cons:
10.0
Anonymous
Exceptional
12-23-2016
Exceptional
Pros: Great location and hospitality.
Cons:
10.0
Anonymous
Exceptional
12-22-2016
Perfect location to river walk
Pros: Great location.
Free breakfast
Free happy hour
Cons:
9.2
Anonymous
Wonderful
12-22-2016
Great hotel for a long...
Pros: Direct access to river walk
Cons: Breakfast choice limited. $16 Parking charge a little high.
9.2
Anonymous
Wonderful
12-22-2016
A great hotel experience.
Pros: Excellent value for money. Great staff n location.
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