In the heart of the city in the landmark Alamo National Bank building, this high-rise has a green granite exterior and a 50-foot-high lobby ceiling brightened with stained-glass windows and detail. Refined finishes are found throughout. Visit the large walk-in vault in the basement. Some corner rooms (ending in 12) have six windows.
Smoke free premises. 366 units. 23 stories, interior corridors. Accessibility (Call).
Pros: Free breakfast and dinner Good size room Comfortable beds.
Cons: need to pay attention to the pools areas. A lot of water spots that can cause people to fall.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
08-21-2016
Pros: The overall hotel characteristics Redid a bank!!
Cons: We appreciated the free breakfast and dinner but it was the same food offered everyday at both meals!
10.0
Mike
Exceptional
Traveling as Couple
07-28-2016
Pros: Everything
Cons: Nothing
10.0
Jennifer
Exceptional
Family with Teens
06-08-2016
Pros: We loved everything about this hotel. Great location with amazing access to the River Walk. Food at dinner time was ok, but the breakfast was excellent. Valet parking was easy and well worth it.
Cons: The only thing we didn't like was that the amazing beds made us realize how crappy our beds were at home.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
05-15-2016
Pros: The staff was very friendly and professional. The complimentary breakfast and evening appetizers everyday were a real money saver for us. The convenient location to everything was awesome and a real bonus.
Cons: Nothing to report
9.0
Verified Hotel Guest
Wonderful
05-14-2016
Pros: Everything
Cons: Hallway are noisy without carpet to absorb noise they echo
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-28-2016
Pros: We appreciated the friendly, respectful, and hard working staff; one of whom went out of his way to come back to us a day letter with additional information (Angel). We enjoyed the spaciousness, terraces, views, pools, and complimentary meals/drinks.
Cons:
10.0
Daniel
Exceptional
Traveling as Couple
04-11-2016
Pros: We really enjoyed our stay with this hotel. We loved the 5:30-7 hang out time with free drinks. We also loved how friendly and kind the staff was. The room was great.
Cons: The Shower head didn't work the greatest and the pillows on the bed were not the greatest, but there were enough pillows on the bed to make up for this.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-03-2016
Pros: I loved the pool and patio on top of the 22nd floor of the hotel. Wonderful location being right by the riverwalk. Excellent hot breakfast and drinks available anytime. This hotel had beautiful, historic architecture.
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
03-21-2016
Pros: This is a beautiful hotel in a former bank. The manager cocktail Hr. had bev. and hot food! Hot Breakfasts good, also. LOTS of families/kids. Loved being right on the Riverwalk! Only disappointment was beds were terrible-soft, springy & no support. ugh.
Cons: We were disappointed in the quality of the mattresses. They were very soft, springy, and no support. When either of us moved, it shook the other person awake! A great hotel should offer great sleep.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
03-21-2016
Pros: Classy, clean, awesome
Cons:
10.0
Ryan
Exceptional
Family with Young Children
03-14-2016
Pros: Location and rooms are very big
Cons:
10.0
Julie
Exceptional
03-01-2016
Pros: Loved everything about it...the comfortable bed, the spacious bathroom and the magnificent view! Most of all, we were very impressed with the staff...each and every person we encountered was friendly and helpful!
Cons: Nothing
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
02-15-2016
Pros: Cleanliness, location, and the breakfast
Cons:
10.0
Valerie
Exceptional
Traveling as Couple
02-15-2016
Pros: beautiful - lots of character - happy hour - breakfast
Cons: nothing bad at all
10.0
John
Exceptional
02-06-2016
Pros: Service, snacks, breakfast. The room was great and extremely quiet.
Cons:
8.0
Geremy
Very Good
Traveling as Couple
01-26-2016
Pros: Great location, walking distance to restaurants and bars.
Cons: Front desk staff at check in was having a casual conversation on the phone and ignored us for about 10 min until he was done. Valet was slow retrieving car when checking out(they were very busy though)
10.0
Travis
Exceptional
Traveling as Couple
01-09-2016
Pros: Room with a view
Cons: No
10.0
Jeannette
Exceptional
Family with Teens
12-23-2015
Pros: I loved how amazing the staff was. Our room was super clean and enjoyed the 5:30 kickback ! Our hotel was close to everything and easy to spot if lost. Over all loved this hotel, I do plan on staying again soon!
Cons: None
9.0
John
Wonderful
Traveling as Couple
12-22-2015
Pros: Good staff, clean hotel, nice breakfast.
Cons: Parking was hectic, drinks we on the weak side.
10.0
Iftikhar
Exceptional
11-29-2015
Pros: Very conveniently located on the Riverwalk, five minutes from the river shops and restaurants hub and about the same distance to shops and fast food on the Commerce Street. Generous free breakfast and evening happy hour, virtually two free meals included.
Cons: No room (food) service but hardly missed. Economized on towels & soap. Only valet parking available at $21 a day but we chose to rent from Enterprise which is only 12 minutes away. Cleaning services missed us once. Not much of an exercise room.
10.0
Ray
Exceptional
Business Traveler
11-22-2015
Pros: Loved the renovated old bank buildingvwith several items retained.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
11-03-2015
Pros: The freebies were awesome and the staff was helpful and friendly.
Cons: We were on the street side near the elevator so it was pretty loud.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-11-2015
The room was clean and bed was comfortable. This hotel was conveniently located within walking distance of the Riverwalk and the Alamo. Hotel had lots of character as it used to be a bank. I would stay here again!
Pros: Loved the rooftop pool. The view was awesome . The hotel served a great free breakfast & supper buffet each day. Staff was friendly and helpful.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
09-08-2015
Pros: Location on the riverwalk was great and the hotel looked fabulous! Clean and elegant, and great shampoo, conditioner and soap dispenser, so no messing around with tiny bottles of shampoo! And free breakfast! Plus the basement has a mini safe museum!
Cons:
10.0
Anita
Exceptional
Family with Young Children
09-08-2015
2 pools, great view of roof top pool free sodas and popcorn..room was clean, bathroom,as well.
Pros: Nothing not to like was an amazing. Happy hour along with free breakfast buffet!!! Best place to stay!! Definitely will be back especially with kid's
Cons:
9.0
Jeffery
Wonderful
Traveling as Couple
09-08-2015
Pros: Very great location
Cons: Need better staffing for free food give away
10.0
Juanita
Exceptional
Family with Teens
09-08-2015
Pros: Enjoyed my stay. Friendly staff, awesome, clean, comfortable rooms and excellent breakfast bar.
Cons: The address of hotel takes you to the front of it, a little tricky to find the valet parking area if not familiar with the area.
10.0
William
Exceptional
Traveling as Couple
09-02-2015
Pros: What I liked most about this hotel was it's location. It was right on the Riverwalk but not in the center of the RIverwalk. The staff were friendly and very helpful.
Cons: The only thing I didn't like about the hotel was what they were serving for dinner. Personally I don't consider a hot dog or nachos dinner; that would be a late night snack.
10.0
Kelli
Exceptional
Traveling as Couple
08-26-2015
Will stay here each and every time we visit San Antonio. The location of this hotel is perfect!
Pros: 5:30 Kickback and Free breakfast buffet
Cons: N/A
10.0
Mike
Exceptional
Business Traveler
08-12-2015
It has character
Pros: Location and staff
Cons: No
10.0
Heather
Exceptional
Family with Young Children
08-04-2015
Pros:
Cons: Parking charge
9.0
Tamra
Wonderful
Family with Young Children
07-28-2015
Pros:
Cons: Parking was valet only and it was $21 per night. Also I booked two rooms and the hotel did not know did they were booked together so we had 2 rooms on completely different floors.
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