Eilan Hotel and Spa, Autograph Collection

AAA Inspector Rating
8.7
Wonderful
126 Guest Ratings
17103 La Cantera Pkwy
San Antonio, TX 78256- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.6
Overall
Room4.5
Bath4.6
Public Areas4.7
ARATED
AAA Inspector Notes
This upscale boutique hotel features dramatic public areas, refined guest rooms and posh suites. The pool has multiple water features and cabanas. The 10,000 sq. ft. spa is fit for royalty. The extensive pool area includes a separate kids section away from the adult areas. Smoke free premises. 165 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
I-10 exit 554 (La Cantera Pkwy), just w; in Eilan office/shopping complex. 17103 La Cantera Pkwy 78256.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor, indoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, also, Sustenio, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
kids club, exercise room, spa.
Guest Services
valet laundry, room service, area transportation-within 3 mi.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 126 guests
Showing reviews 1 - 5 of 50
10.0
Elizabeth
Exceptional
Family with Young Children
09-15-2017
Pros: The hotel is clean and comfy. Very high end.
Cons: The staff in front desk is horrible. The gentlemen have a bad attitude and rude. They make you feel like they are better than you. Not knowledgeable about the hotel or system.
5.0
Verified Hotel Guest
Fair
09-15-2017
Pros: The hotel is Beautifully built &very well designed, really wonderful. The location is great. The flow is FANTASTIC. the amenities have GREAT potential that r not even barely utilized. It's like building a castle &giving it to someone who runs it poorly
Cons: The level of service is not up to par with the quality of the hotel. The potential is fantastic but staff (front desk) very poorly trained, & the way managers communicate is clear but VERY rude. The coffee shop staff and coffee/product is horrible. Sorry
10.0
Shari
Exceptional
Family with Young Children
09-15-2017
Pros: Very quiet, peaceful yet had lots of stuff around to do and see. LOVED the mercato and the lady that worked there on Saturday morning. Super nice staff everywhere!!!
Cons: Room didn't cool off completely
9.0
Debbie
Wonderful
Traveling as Couple
09-15-2017
Pros: Super clean, very comfortable bed and a/c kept us nice and cool. Beautifully appointed room that was spacious.
Cons: No in-room refrigerator or ice machine on the floors. Distant self-parking facility. Resort fee is a little pricy considering the nightly room rate. It has to be a special occasion to stay here but it is nice when we do.
9.0
Johnatan
Wonderful
Traveling as Couple
09-15-2017
Pros: Pool
Cons: Food
Showing reviews 1 - 5 of 50