Eilan Hotel and Spa, Autograph Collection

AAA Inspector Rating
8.7
Wonderful
103 Guest Ratings
17103 La Cantera Pkwy
San Antonio, TX 78256- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
This very elegant and upscale boutique hotel features dramatic public areas, refined guest rooms and one-of-a-kind suites. The pool has multiple water features and cabanas. The spa is very upscale. Smoke free premises. 165 units. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
I-10 exit 554 (La Cantera Pkwy), just w; in Eilan office/shopping complex. 17103 La Cantera Pkwy 78256.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
outdoor, indoor.
Parking
valet only.
Dining & Entertainment
restaurant, also, Sustenio, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room, spa.
Guest Services
valet laundry, room service, area transportation-within 3 mi.
Terms
pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 103 guests
Showing reviews 1 - 5 of 50
7.5
Carlos
Good
young couple
09-20-2016
Pros: Spectacular suites, expensive but worth it. Great location if you are moving in the north of the city.
Cons: Unfriendly staff at night, provided no guidance, help or even a single smile. I had to carry my luggage and shopping every night with no offer for help, same for the parking. I thought thid was really weird for a "nice" hotel.
7.1
Erika
Good
review category group of friends
09-08-2016
Pros: The pool area was nice and relaxing
Cons: They charged me more than what my confirmation email said. They messed up our breakfast order. Did get money back but it was my husbands bday and order :(
9.6
Weekend
Exceptional
young couple
09-06-2016
Pros: Overall hotel design and decor was wonderful. Rooms were quiet, elegant and clean. Staff was attentive, friendly and professional.
Cons: Valet pricing was not posted and very high. Rooms were very small given the price. Hotel entertainment in common areas was lacking.
9.6
Lolita
Exceptional
mature couple
08-23-2016
Pros: Everything is great!
Cons: What i didn't like was that when i asked for a late checkout @12 they said they would charge me an extra $50.00
10.0
Stewart
Exceptional
mature couple
08-16-2016
Pros: It is a beautiful, comfortable place to stay. The staff was warm, friendly and helpful. The food in the restaurant was delicious. Yes it is pricey, but well worth every dollar. We loved it, are recommending it to others, and we will return.
Cons: I can't think of anything we didn't like. Everything about the Eilan is first-class all the way, from the large pool, to the lobby, amenities and room.
Showing reviews 1 - 5 of 50