Embassy Suites by Hilton Northwest

AAA Inspector Rating
7750 Briaridge Dr
San Antonio, TX 78230- Map It
Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.0
Public Areas3.0
AAA Inspector Notes
Complete renovations are underway through 2016 that will transform this long-time listing into a contemporary new hotel reflecting the latest generation of this chain's décor and style. 216 units. 8 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-10 just n of Loop 410 via Callaghan Rd exit, just n to Pinebrooke Dr, then 0.3 mi e. Located in a quiet area. 7750 Briaridge Dr 78230.
AAA Benefit
Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, airport transportation, room service, area transportation-within 3 mi.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 121 guests
Showing reviews 1 - 5 of 50
2.0
Verified Hotel Guest
Poor
Family with Teens
06-23-2017
Pros: THE hotel lobby is nice and the food is ok
Cons: HOWEVER the rooms are not at all what you would expect from an Embassy Suites. The rooms seemed very old and dated. The walls and doors are dirty like they haven't been cleaned in months. The mattress was horribly uncomfortable. The stAff not very friendl
10.0
Karen
Exceptional
Traveling as Couple
06-23-2017
Pros: Breakfast and staff
Cons: No
3.0
Glen
Poor
Business Traveler
06-23-2017
Pros: not much of anything
Cons: Filthy rooms. View of Elevators not attractive....see all the working parts and cables. Whole hotel should either be knocked tot he ground and re-built or the whole place needs a complete make-over.
6.0
Alfredo
Pleasant
Traveling as Couple
06-23-2017
Pros: Staff members working the breakfast and social area were outstanding.
Cons: Staff member working the front desk. Not friendly at all.
2.0
Kerry
Poor
Business Traveler
06-23-2017
Pros: Leaving
Cons: They didn't give me a room close to the elevator as I am an amputee and they put me on the other side of the hotel that has no handicap parking ( both were requested at reservation time) Complaint to the AGM got nothing done. NEVER COME BACK
Showing reviews 1 - 5 of 50