Grand Hyatt San Antonio

AAA Inspector Rating
8.7
Excellent
64 Guest Ratings
600 E Market St
San Antonio, TX 78205- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room3.9
Bath4.0
Public Areas4.4
AAA Inspector Notes
Inspector Pick (Recreation/Exercise): This hi-rise hotel has the highest and largest fitness center I’ve seen anywhere. It takes up an entire top floor with state of the art equipment.
Overlooking the Riverwalk, this contemporary high-rise hotel features striking lobbies, fanciful artwork, state-of-the-art guest rooms and a huge fitness center occupying most of the top floor. Their specialty restaurant is a Ruth's Chris Steakhouse. A guestroom remodeling is slated to begin in late 2017. Smoke free premises. 1003 units. 24 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
I-37 exit 141A (Market St); between S Alamo St and I-37. Adjacent to San Antonio Convention Center. 600 E Market St 78205.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet (fee), safes.
Sports & Recreation
exercise room, massage.
Guest Services
valet laundry, room service.
Terms
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 64 guests
Showing reviews 1 - 5 of 50
10.0
Gary
Exceptional
10-20-2017
Pros: Newer hotel. Nice parking.
Cons: A little off of the Riverwalk area.
9.0
Brenda
Wonderful
Family with Young Children
10-20-2017
Pros: close to the activities but not in the very heart of the Riverwalk which allows more quiet and privacy for evenings.Room was functional and had a great view of the city. Staff was friendly and helpful. Great amenities for all our needs.
Cons:
1.0
Mary
Very Poor
Traveling as Couple
10-20-2017
Pros: location to river
Cons: Fire alarm event was handled poorly by the staff. Upon arrival at the bottom of the emergency stairwell, there was no staff, no emergency vehicles from San Antonio, and no explanation as we re-entered the lobby.
2.0
Monika
Poor
Traveling as Couple
10-20-2017
Pros: The location was great, right on the river.
Cons: Check in took forever and the staff was very rude. The room was located right next to the elevator. Parking was $42.00 extra - wow. The breakfast was another $37.00 per person - another wow. Overall I was disappointed with the Hotel.
10.0
Mitch
Exceptional
Traveling as Couple
10-20-2017
Pros: The front desk person was great it was a slower evening so she upgraded my room which was awesome...The pool and the workout area is very nice..!!Great location..
Cons:
Showing reviews 1 - 5 of 50