Contemporary lodging in a neat place, with funky art in public areas and great roll out double desks in guest rooms. The twin bulb lamps are also cool and provide for superb illumination.
Smoke free premises. 81 units. 4 stories, interior corridors. Accessibility (Call).
valet and coin laundry, area transportation-River Walk, Convention Center, Alamodome & Market Square.
Terms
check-in 4 pm, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 76 guests
Showing reviews 1 - 5 of 50
8.3
Pam
Very Good
review category group of friends
09-06-2016
Pros: Shuttle to RiverWalk
Cons: Wifi didn't work
6.3
Amanda
Pleasant
mature couple
08-28-2016
Pros: Most of the staff were very helpful.
Room was spacious, beds were fresh and comfortable.
Cons: Everyone we met kept warning us to be careful as was in a bad part of town.
Ugly surrounds to he hotel.
The room was very worn with rust around bathroom in lots of areas.
7.1
Ellen
Good
family with older children
07-24-2016
Pros: Location was perfect. Breakfast was appreciated. Parking lot security was comforting.
Cons: Pool and hot tub closed unreasonably early.
Staff spoke unprofessional. Employee responsible for closing the pool referred to me with "Nah dog I can't open the pool." I am a 46 year old woman! I was simply asking for my son to be able to quietly soak in the hot tub in my presence prior to a UTSA football camp he was participating in.
7.1
Prateek
Good
young couple
07-15-2016
Pros: Close to riverwalk area and downtown.
Cons: Breakfast needs improvement.
10.0
Dianne
Exceptional
family with older children
06-19-2016
Pros: I highly recommend this hotel for anyone needing to be in the Alamodome/Rivercenter area in San Antonio. The rooms were super-clean and comfortable, with excellent amenities. The free shuttle to and from the Alamodome was outstanding, free hot breakfast buffet was delicious, good staff, secure free parking lot, free wi-fi. I wish the pool was a little bigger/deeper and the door from the bedroom part of the suite into the bath/kitchen area was a little hard to close but honestly I had to really think hard to find any negatives. Great place to stay.
Cons: The door between the two parts of the suite brushed into the mattress nearest the door, making it slightly hard to close. The soda machine was out of cans part of the time. Wish the pool was a little bigger and deeper but those are all tiny compared to how wonderful each and every other aspect was. The hotel was the best part of my stay in S.A.
5.0
Hollie
Fair
family with young children
06-19-2016
Pros: I liked the shower head. The mattress was nice, but was poorly placed so it was hard to shut the door.
Cons: The breakfast for one. Whe division of the room left it feeling like a closet someone had jammed 2 beds into. We never did figure out how to work the lights so as to leave one on for the little ones to go potty. The was no way the early riser (me) could go about without waking everyone up. The room was not cleaned when we arrived after check-in time AND it still took an hour for what I'd call a sub-par clean. There was not really anything to eat/do around the hotel unless you wanted to take their transport. Yeah, we will not be going back to this one. For the money, it's all about LaQuinta market square!
10.0
Elizabeth
Exceptional
family with young children
06-09-2016
Pros: Manager and staff were very friendly and helpful
Cons:
8.8
Jammie
Excellent
family with young children
06-06-2016
Pros: Staff was very courteous and helpful. Breakfast was good. Beds were comfortable.
Cons: Floors could have been a little cleaner in the bathroom.
10.0
Tonya
Exceptional
family with older children
05-31-2016
Pros: the next time we go back to san antonio i will be choosing this hotel again. The rooms were spot on. The beds were very comfortable. The breakfast they served really filled us up so thank you for that. The staff were so helpful and always had smiles on their faces. LOVED IT!!!!!
Cons: The location wasnt the best however if you wanted to go downtown they have a shuttle service to take you.
9.6
Garry
Exceptional
mature couple
05-31-2016
Pros: Bed was great. I was tempted to tear off the sheets and see what kind it was. Nice, semi-firm, just right for me and spouse said so too.
Complimentary breakfast was very good. Food tasted fresh and not warmed over, even late in the morning. Rosemary was keeping every thing full and cleaned up. Lots of dining space and mini-waffle maker was faster than most.
Cons: I meant to mention to desk, but forgot. When I filled drinking glass from bathroom sink with cold water it looked cloudy. I filled same glass from food prep area sink and the water was clear?
7.5
Anonymous
Good
young couple
05-31-2016
Pros: Location
Cons: No coffee or cups provided in the room
10.0
Paula
Exceptional
young couple
05-24-2016
Pros: Breakfast was awesome!!!
Cons: N/a
9.2
Regeina
Wonderful
solo traveller
05-11-2016
Pros: staff was pleasant. I needed an early check in and was accomodated. Good variety on breakfast menu.
Cons:
6.7
Onur
Pleasant
family with older children
05-06-2016
Pros: The hotel was quite close to downtown, about a 15 min walk but the area may feel unsafe to some people. There is a free shuttle every hour but the driver waits for the tip. Breakfast was good, American standard, room was a little small, beds were tiny for 2,
Cons: The driver of the shuttle makes an attitude every time you don't tip him.
8.8
Anonymous
Excellent
mature couple
05-04-2016
Pros: Staff awesome and helpful
Great breakfast Ned breakfast area
Quiet room
Shuttle service was extremely nice and accommodated our needs
Cons: No comfy chair in room
Pool area nothing special and a bit of trash around
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
04-27-2016
Pros: I liked best the atmoshere.
Cons:
10.0
Bonnie
Exceptional
review category group of friends
04-14-2016
Pros: The staff were friendly and helpful. Thank you Desiree and Jay! The shuttle to sights was helpful, too.
Cons: For seniors with arthritis, the toilets were too low to the ground.
10.0
Roxana
Exceptional
family with older children
04-06-2016
Pros: The breakfast was good. N the rooms were clean.
Cons:
4.6
Ranjit
Disappointing
family with young children
04-03-2016
Pros:
Cons: Far from riverwalk and all the fun activities
9.6
Craig
Exceptional
family with young children
04-02-2016
Pros: The bed was very comfortable. The staff was pleasant and knowledgeable. And the breakfast was very good.
Cons:
9.6
Tonya
Exceptional
mature couple
03-30-2016
Pros: People were great. Room was good and clean. Loved being picked up and dropped off. No complaints.
Cons: It was a little pricey but other than that no complaints. Didn't like that we couldn't change our reservation.
5.0
Walter
Fair
solo traveller
03-24-2016
Pros:
Cons: Location is in an undesirable part of San Antonio and although it is within walking distance of Downtown.....it wouldn't be worth the risk.
4.2
Ashley
Disappointing
young couple
03-22-2016
Pros: Breakfast was provided.
Cons: Horrible customer service. Charged my account more than what the cost was.
9.6
Edward
Exceptional
family with young children
03-22-2016
Pros: Free shuttle service and complimentary breakfast!
Cons:
7.1
Yvonne
Good
family with young children
03-20-2016
Pros: Breakfast was good , loved the shuttle to the riverwalk .
Cons: That their is only one elevator
10.0
Kelly
Exceptional
Family with Teens
03-16-2016
Pros: I enjoy all my stays at the Holiday Inn Express, but this is the first time I could give 10's all across the board. Facilities were clean. Staff was ahh-mazing.Very friendly and completely accommodating.Location was excellent. Excellent management.
Cons: Not a single complaint. From the front desk to housekeeping, on site security to breakfast monitors...I've never had the pleasure of being so well taken care of. Very relaxed, friendly atmosphere. Definitely my choice of accomodations on my next visit. ;)
10.0
James
Exceptional
mature couple
03-11-2016
Pros: The courtesy shuttle, breakfast is great, staff is very helpful and suggestive. Parking was very good. We are walkers so the location did not bother us plus no problems to and from the River Walk. Alex the shuttle drivers got to be almost like family!!
Cons:
10.0
Mary
Exceptional
mature couple
03-11-2016
Pros: Staff friendly and very helpful. They helped us store our bikes safely.
Great breakfast with good variety and above average quality.
Loved shuttle service to the River walk.
Cons:
8.3
Randall
Very Good
mature couple
03-03-2016
Pros: Breakfast was great, staff was very helpful, shuttle service is wonderful
Cons:
8.8
Anonymous
Excellent
family with older children
02-10-2016
Pros: Friendly staff
Cons: Location
9.2
Wilfredo
Wonderful
solo traveller
02-02-2016
Pros: Great and BIG rooms. comfortable Beds and spacious bathroom. Very quiet hotel. Very clean and well kept.
Cons: Not so close to the city center for walking distance. But is not so far either.
9.6
Yolanda
Exceptional
review category group of friends
02-01-2016
Pros: The night front desk friendly and helpful, also liked the complementary shuttle to the Riverwalk.
Cons:
9.0
Verified Hotel Guest
Wonderful
01-29-2016
Pros: Great hotel in an alright location
Cons: The neighborhood just a block away
10.0
Patricia
Exceptional
family with young children
01-27-2016
Pros: I was very happy with my stay, staff was friendly. Very clean place and the shuttle service was great.
Cons:
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
01-12-2016
Pros: I liked the room cleanliness and comfort and breakfast the best.
Cons:
6.7
Jeremy
Pleasant
family with older children
01-03-2016
Pros:
Cons: I wouldn't say that I have low hanging balls, but there is nothing worse than having to go to the rest room in the middle of the night and getting that very unpleasant cold shooting up your body because you just realized that your balls are resting in toilet water. The toilet seats could sit a little higher up if you ask me. Other than that, it was ok.
9.2
Anonymous
Wonderful
family with young children
01-02-2016
Pros: Free shuttle to downtown, laundry facilities
Cons:
7.9
Martha
Good
family with older children
12-30-2015
Pros: They have a shuttle to take you to the Alamo and the mall. That's a big plus.
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
12-26-2015
Pros: I like the breakfast the best.
Cons:
9.6
Ike6013
Exceptional
solo traveller
12-09-2015
Pros: Walking distance to the Riverwalk and a lot more.
Cons:
8.3
Eloy
Very Good
family with older children
12-01-2015
Pros: Location
Cons:
10.0
Walter
Exceptional
Business Traveler
11-24-2015
Pros: The staff was very friendly. Breakfast was good, coffee was excellent!
Cons: Very happy
10.0
C
Exceptional
Traveling as Couple
11-22-2015
Pros: The hotel staff was excellent.
Cons:
10.0
Diego
Exceptional
solo traveller
10-03-2015
Pros: Excelente hotel, impecable
Cons: No vi nada malo
10.0
Larry
Exceptional
Traveling as Couple
09-22-2015
The pool was awesome and the exercise room was clean. The hotel room was very pleasant and modern. Enjoyed the soft bed awhole lot.
Pros: The front desk clerk was the tone setter. He let us know that the hotel we received was a good choice.
Cons: Na
7.0
Mark
Good
Solo Traveler
09-13-2015
Pros: Super friendly staff. Extremely accommodating.
Cons: Location is sketchy, right on the edge of a crappy neighborhood in downtown San Antonio. Bathroom sink very small.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
09-08-2015
Pros: the experience was overwhelmingly great... for two and a half stars unbelievable. I would have gave it at least three stars I traveled with 3 kids and I had no problem. the room was clean and the staff was great.
Cons: the bus traffic... I was right next to the main street.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
09-01-2015
Pros: 5 min drive to River walk. Free parking. Excellent service. Friendly staffs. Hot breakfast. They had free lemonade for the whole day!
Cons:
10.0
Jeremy
Exceptional
family with young children
08-26-2015
Pros: I loved the cleanliness of the room and the little kitchen area with fridge and microwave!! The front desk David was super awesome, and took care of everything.
Cons: Hotel is very clean and up to date, but the parking is very limited! We stayed on a Friday and Saturday and when we came back to the room each evening all the parking spots were taken!! I guess all the river walk partiers park there and walk??
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