Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The large units with full-size appliances appeal to guests on both short and long stays. The quiet location is set back from main city loop but within walking distance of many shops and restaurants.
Smoke free premises. 123 kitchen units, some two bedrooms. 4 stories, interior corridors.
valet and coin laundry, area transportation-USAA office complex.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 107 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very Nice and quietNo
Cons: No
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: The lights were dated, older type florescent lighting. Just needed to be updated that didn't pulse.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room was so spacious. Also, the complimentary breakfast is one of the best I've had. The Happy Hour from 5:30-7:30 could actually serve as a dinner to some with the quantity of food and beverages served. Very nice.
Cons: The pool is on the modest size, but it served it's purpose.
8.0
Anonymous
Very Good
08-11-2017
Pros: Rooms were spacious with promised amenities
Cons: Renovations were in progress at the hotel premises. This was not mentioned at the time of booking
8.0
Anonymous
Very Good
08-11-2017
Pros: That it was clean
Cons: Most items on breakfast counter were lukewarm to cold. Not good choice of donuts(plain cake)or muffins (none). Area were food located small everyone bumping into one another.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room size, cleanliness, and evening social.
Cons: Liked everything.
9.6
Anonymous
Exceptional
08-14-2017
Best hotel in a long...
Pros: Nice and clean. Would stay again...so sad that I left my favorite pillow though...
Cons: Loved everything
7.5
Anonymous
Good
08-12-2017
We had a good time...
Pros: Coffee was't the best. There should be other meats at breakfast.
Cons: When we ask for a remote we didn't get it until we ask again. The pool was a little small or maybe every body wanted to swim at the same time.
10.0
Anonymous
Exceptional
08-10-2017
Best family hotel to get...
Pros: The room was excellent. Like a small 2 bedroom apt. Included plates, cups, and cutlery.
They even had Italian food available the 1st night... for free. Not the best (it was okay kids loved it), but did I say free.
Everyone was friendly.
If they are all like this, it will be my hotel of choice for traveling with kids. Love it!!!
Cons: There were no complaints from us.
10.0
Anonymous
Exceptional
08-07-2017
Exceptional
Pros: Everything was very convenient and super kid friendly. The pool was great my kids enjoyed it. The breakfast was the best part of my stay. I almost didn't want to go back home.
Cons: Only thing is I would have liked
bacon for breakfast lol.
10.0
Anonymous
Exceptional
08-06-2017
Exceptional
Pros: We have been staying at this hotel for 8 years and the updating was great. Everyone at this particular has always been friendly and extremely helpful. We can't say enough good things about this location.
Cons: Nothing.
8.3
Anonymous
Very Good
08-02-2017
Very good
Pros: Great for larger families, clean and comfortable and breakfast was excellent. Great value.
Cons: Courtyard very noisy with basketball playing after dark, the way the rooms wrap around it could be noisy if you are located near it
3.8
Anonymous
Poor
07-30-2017
Choose a different place.
Pros: Britney
Cons: No microwave that worked even after a request
10.0
Anonymous
Exceptional
07-28-2017
Exceptional
Pros: Excellent service great food
Cons:
10.0
Anonymous
Exceptional
07-24-2017
Family Summer Stay
Pros: The beds were comfy.
Cons: The bed pillows were not good. They had no support. Flat.
10.0
Anonymous
Exceptional
07-21-2017
Fantastic!!
Pros: Breakfast was great. Evening specials was free and nice. Free wine and beer on the house with snacks that was very filling.
Cons: Nothing
9.6
Anonymous
Exceptional
07-18-2017
Very nice
Pros: I was very impressed with the staff. Everyone we had contact with were professional and courteous.
Cons: Breakfast was crowed. It was hard to get to the food at times. That is tonbe expected during busy times though.
Getting out of the parking lot and onto I-10 could be a hassle but again it is right off the highway and expected to be busy
10.0
Anonymous
Exceptional
07-18-2017
A must stay if you...
Pros: The room was clean beds your very comfortable and breakfast was great
Cons:
10.0
Anonymous
Exceptional
07-17-2017
Very comfortable room.
Pros: Very Comfortable room. Hilton bedding is the best...like a cloud. Staff very friendly and went out of their way to accommodate.
Cons:
7.5
Anonymous
Good
07-13-2017
Comfortable family atmosphere.
Pros: The staff was very welcoming and pleasant. I liked the breakfast choices. When we needed items, they responded immediately. It was a comfortable place.
Cons: The blankets had hair on them and had stains. I think the sheets and bedding should be laundered better. But overall the cleanliness was adequate.
10.0
Anonymous
Exceptional
07-12-2017
I had never stayed at...
Pros: The bed and pillows were amazing.
Cons:
10.0
Anonymous
Exceptional
07-12-2017
Nice place to stay I...
Pros: Everything was really good me and my family enjoyed homewood suites
Cons:
10.0
Anonymous
Exceptional
07-10-2017
Exceptional
Pros:
Cons: The pool was so small.
9.2
Anonymous
Wonderful
07-05-2017
Great
Pros: Buffet was great, really nice staff, great bed
Cons:
7.1
Anonymous
Good
07-03-2017
Good
Pros: The room was nice. I enjoyed the kitchen area.
Cons: I've NEVER booked a room where if I pay cash, I also had to have my credit card charged also. That's double payment but my card would be credited after a few days. As much as we travel, I'll NEVER book again.
10.0
Anonymous
Exceptional
07-02-2017
Happy
Pros:
Cons: Everything nice
10.0
Anonymous
Exceptional
06-28-2017
Loved my stay
Pros: THE staff was unbelievable nice and accommodating! Not just one but each and every one of them! I do recommend that if you go to bed before 10pm to not stay by the pool. Our last night we had some folks standing outside our windows drinking and smoking and we could hear them. One phone call to the front desk and it was resolved. These folks took your comfort levels seriously and went above and beyond for the guest!
Cons: I cant say of one bad thing
9.2
Anonymous
Wonderful
06-26-2017
i like this hotel
Pros: I loved The privet bedroom on the suit
Cons: I didn't like the breakfast
10.0
Anonymous
Exceptional
06-24-2017
Very comfy clean beds, our...
Pros: We loved that the waffles were shaped like Texas! Lol And the double bedroom suite was very nice and comfortable.
Cons: The water in the pool was icy cold for us adults but,the kids absolutely loved it. They had no issues with it ;)
10.0
Anonymous
Exceptional
06-18-2017
Highly recommended to all
Pros: Complementary breakfast and dinner were great as well as the suite very clean and organized. Look for the warm cookies at the front desk they are excellent. Pool was very clean and well maintenance.
Cons:
10.0
Anonymous
Exceptional
06-13-2017
Homewood Suites is is rated...
Pros: The room was large and comfortable, and well-equipped for a stay of several days, including the kitchen. Staff was friendly and the breakfast buffet good and with a large number of choices. Also we liked the availability of coffee at all times.
Cons: Can't think of anything right now.
10.0
Anonymous
Exceptional
06-09-2017
Our Trip
Pros: The beds were very comfortable, the rooms were very big, the breakfast was great... will definitely stay there again!!!
Cons: No indoor pool.
10.0
Anonymous
Exceptional
06-05-2017
Great stay!
Pros: The room was a good size and the sofa bed was comfy for the kids. I loved that the fridge was bigger so you could store many things
Cons:
8.3
Anonymous
Very Good
06-05-2017
Family friendly and fun
Pros: The staff was friendly and the breakfast was good and having an dinner setting in the evening until 7 was great along with the wine and beer.
Cons: The hotel was great but the traffic was terrible trying to get over and get to the hotel was a challenge
7.9
Anonymous
Good
06-04-2017
Good
Pros: Rooms are big!
Cons: The bed Itches maybe because the blankets had too much bleach
9.2
Anonymous
Wonderful
05-13-2017
It was good other than...
Pros: Close to the park and convenient
Cons: Didn't have enough bedding to accommodate all 3 sleeping areas. Reason given was because the hotel was full and they were out.
10.0
Anonymous
Exceptional
05-12-2017
Highly recommended
Pros: It was very clean. Staff was polite and friendly. The bed was so comfy. Very convenient to the places we were going
Cons: During breakfast, it was too crowded. We couldn't sit in the eating area. The area for food is small, so not convenient when so many people at one time trying to get or make their breakfast. But overall, the food was good
10.0
Anonymous
Exceptional
05-08-2017
Overall a nice stay
Pros: The room was great. Very tastefully furnished and decorated. The staff was very friendly and helpful.
Cons: The room we reserved was sold out by the time we arrived (didn't know they could do that) so we ended up in a smaller room. When I was booking, the smaller room was about $19 cheaper than the room I booked, however, no adjustment was made to the price when I ended up with the smaller room anyway. I still paid the price of the larger room. That didn't seem right to me at all.
7.9
Anonymous
Good
05-08-2017
Good
Pros: It was very clean
Cons: On breakfast they take too long for refill it. I couldn't prepare my food the way i like it. Also on the cookies the guy on the front desk, told my kids was only 1 per person. I ask for xtra towels, it took more than 30 min to send it, i went to the front desk to get it quicker and again the guy told us, that he don't have any towel with him so i have to wait 10 more minutes for a guy (that was on lunch) to give us the towels.
10.0
Anonymous
Exceptional
05-06-2017
Exceptional
Pros: Extra large suite!! very comfortable beds. Good location close enough but far enough to downtown. Good breakfast. Liked the availability of dark roast coffee
Cons: had nothing to not like
9.6
Anonymous
Exceptional
04-21-2017
Exceptional
Pros: The room was so clean!!
Cons: The breakfast was good at all
10.0
Anonymous
Exceptional
04-21-2017
great
Pros: the comfort
Cons: small pool and limited breakfast choices
10.0
Anonymous
Exceptional
04-21-2017
Remodeled ,new and clean
Pros: Room was clean and big
Cons: Light switch to bathroom was out side the bathroom
10.0
Anonymous
Exceptional
04-11-2017
Exceptional
Pros: The room was amazing great design. Staff took care of us and had a great stay. Tommy helped us get our rooms situated quickly and easily. I really enjoyed the stay
Cons: Coffee wasn't the best and got to breakfast late and it was super crowded which isn't the hotels fault at all.
7.9
Anonymous
Good
03-27-2017
Nice. Wish a pool/ jacuzzi...
Pros: Clean. Comfortable, breakfast, close to everything
Cons: No indoor pool or jacuzzi
10.0
Anonymous
Exceptional
03-18-2017
Homewood suites is a "home...
Pros: The hospitality staff was phenomenal. All efforts were made to make our stay worry free and enjoyable.
Cons: More waffle stations.
9.6
Anonymous
Exceptional
03-17-2017
Exceptional
Pros: We liked how hot breakfast and dinner was served everyday while we were there. The kids loved the basketball court!
Cons:
10.0
Anonymous
Exceptional
03-15-2017
Exceptional
Pros:
Cons: We were late to breakfast
8.8
Anonymous
Excellent
01-15-2017
Fabulous
Pros: decorated well!
Cons:
9.2
Anonymous
Wonderful
01-14-2017
Superb
Pros: Had all comforts of home.
Cons: Didn't like the cable tv setup and we had a fire alarm late Friday nite that kept us up & out of our room.
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