Hotel Contessa

AAA Inspector Rating
8.7
Wonderful
124 Guest Ratings
306 W Market St
San Antonio, TX 78205- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.2
Overall
Room4.4
Bath4.2
Public Areas4.2
ARATED
AAA Inspector Notes
This large all-suite hotel on the Riverwalk is constructed in an upscale Texas theme with columns of limestone, wrought iron and oversize artwork. The guest units feature large bathrooms. The spacious suites also include sleeper sofas and upgraded beds. City or river views are available. Smoke free premises. 265 units. 13 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Corner of Navarro and Market sts. 306 W Market St 78205.
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
hot tub, exercise room, spa.
Guest Services
valet laundry, room service, child care.
Terms
N, check-in 4 pm, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 124 guests
Showing reviews 1 - 5 of 5
9.8
Verified AAA Guest
Exceptional
Family w/Teens
08-02-2017
Checking in was a real problem. I had booked through AAA on-line and requested 2 beds overlooking the River Walk (an up-charge from the City-View) When I arrived they had me in a king. I needed 2 beds since there were 3 of us. They moved me to 2 bed city view. I requested that they credit back the up-charge for the River Walk. Since it was booked through AAA (and they said it was a Priceline booking) they could not give me the credit. Dany and the manager work hard to get me a solution, which they did, and I was very appreciative of. This was the first time I have used the AAA site to book my hotel (even though I have been a member for over 10 years) and I will be wary of doing it again
Pros: The location of the hotel is in the quiet part of the River Walk. The pool on the top of the hotel overlooks the city. The ability to close off the sleeping area from the living area.
Cons: Checking in was a real problem. I had booked through AAA on-line and requested 2 beds overlooking the River Walk (an up-charge from the City-View) When I arrived they had me in a king. I needed 2 beds since there were 3 of us. They moved me to 2 bed city view. I requested that they credit back the up-charge for the River Walk. Since it was booked through AAA (and they said it was a Priceline booking) they could not give me the credit. Dany and the manager work hard to get me a solution, which they did, and I was very appreciative of. This was the first time I have used the AAA site to book my hotel (even though I have been a member for over 10 years) and I will be wary of doing it again
10.0
Virginia
Exceptional
Traveling as Couple
12-15-2017
Pros: All staff was very friendly and attentive and addressed us by our last name.
Cons: It was all good.
7.0
Verified Hotel Guest
Good
Business Traveler
12-15-2017
Pros: Proximity to Riverwalk and convention center is good. Rooms are spacious. Atrium design is nice.
Cons: Few nearby restaurants. The internet connection was terrible--if one was nearly standing at the door entrance the signal was too weak. The signal from the next door Westin was better!
10.0
Ashley
Exceptional
Traveling as Couple
12-15-2017
Pros: Location was great and river view from 5th floor was beautiful!
Cons:
8.0
David
Very Good
Traveling as Couple
12-15-2017
Pros: Location was ideal. Close to everything we wanted to see and do. Bed was very comfortable!
Cons: Housekeeping never serviced our room the whole time we were there. Actually had to phone front desk twice on same day just to get someone to bring us clean towels.
Showing reviews 1 - 5 of 5