Guests enjoy modern, dramatic décor with an emphasis on providing a residential feel. Some suites overlook a quiet section of the Riverwalk. Rooms ending in 11 and 14 have expanded floor space. The hotel is right across from the Tobin Center for the Performing Arts. Each room has an individual hand-painted accent wall.
Smoke free premises. 91 units. 3 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: The Hotel staff was great. Hotel Employee made my check-in experience quick and painless and made me feel very welcome. The security in the parking lot gave me an elevated level of reassurance when I realized I had to park across the street.Grea
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location and staff.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Room: Clean, spacious, without smoke smell, new commodities
Cons: No free parking. Parking fee: $15+ tax and without security, open access from street.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff at this hotel were amazing, it was a refreshing treat to be greeted by a smile at the reception desk, hotel employee was very helpful and personable and gave us great area tips. The bartender was also very friendly and greeted us each time we en
Cons: The walls were a bit then, but that's to be expected in a hotel
6.0
Anonymous
Pleasant
08-11-2017
Pros: The staff was friendly and the room was big and clean.
Cons: When I checked out I told the desk clerk I wouldn't stay at this motel again. I live in an RV, so when I stay at a motel I want a bathtub, which they didn't have. There was no breakfast included with it and we had to pay an extra $15. a day for parking.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Awesome location and neat layout. Everything is just perfect.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great style and great location!
Cons: The room was a little dusty and spotty
9.0
Anonymous
Wonderful
08-11-2017
Pros: The patios are awesome and the rooms are BIG!
Cons: Its not located exactly in the heart of the river walk. It was about a 4 or 5 block walk but of course that means the scenery is beautiful and its quiet.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was not only beautiful it was extremely spacious. The shower was very large. The staff were very friendly and a pleasant to deal with. At check-in we had the wonderful hotel employee who had us laughing and excited about our stay from t
Cons: The only negative I would say is that the river walk is right at the back of the hotel however you do need to use the boat taxi service (which is conveniently right back there) in order to get to all the restaurants and highlights of the main riverwalk.
7.0
Anonymous
Good
08-11-2017
Pros: Very nice room very modern front desk wanting to please very clean
Cons: Restaurant brings everything down. Poor quality poor service 3 out of 4 people in the dining room complained or wanted a refund. But it took 40 to 50 min to get order
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Adorable hotel. Nice, large room with a balcony and almost a full kitchenette. Great value!
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The location and staff were great.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The location, it was right on the Riverwalk
Cons: The restaurant was quite pricey. The drinks at the bar were too. When we went out in the morning our car battery was dead. We are thinking that our car alarm had been activated and went off all night. We could tell by the light that was on.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location and decorations of hotel beds where very comfortable
Cons: no all great
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great hotel. Along the San Antonio River. Hotel Employee was great at the front desk. Made sure that everything was perfect.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: Convenient parking
Cons: Room was very noisy from the room above. We called the desk several times about the noise and got no results.
8.0
Anonymous
Very Good
08-11-2017
Pros: staff was excellent
Cons: Pillows were too full, would not compress for comfort.
4.0
Anonymous
Disappointing
08-11-2017
Pros:
Cons: The rooms were very bright at night, the curtains didn't close all the way and there was a lot of light coming in around the door from the hall, lit up entire room. The mattress was not comfortable, sunk to the middle.Area was bad. A/C did not cool well.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great time, beautiful rooms.
Cons: The vending machine only takes credit cards.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Nice for a 3 star. Modern. We had a very large balcony. Parking for $15 across the street.
Cons: Room showed some age in certain areas (ceilings, trim, etc) but shower and counters looked recently redone and in nice shape. This hotel is also a bit of a walk to most restaurants on the Riverwalk, probably not safe for women alone at night.
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff was attentive and helpful. The room and bed was very comfortable and clean. We booked at the last minute and got this room at a great price during Fiesta! Loved sitting on the patio, with a night cap, that is on the River Walk!
Cons: Though on the River Walk, it is quite a walk to restaurants and pubs. But this could be a good thing because the patio was quiet and relaxing. Plus, I enjoyed getting my daily exercise in and extra steps on my Fitbit!
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel had a beautiful atmosphere and was located in a nice quiet area of San Antonio and the beautiful River walk.
Cons: The parking lot was a bit small but much better than most other hotels in down town San Antonio.
9.0
Anonymous
Wonderful
08-11-2017
Pros: I liked everything, definitely be going back.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I love the decor and how unique it is compared to other hotels. The staff were wonderful and the room was fantastic!!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly staff
Cons: The gym was useless
10.0
Anonymous
Exceptional
08-11-2017
Pros: The whole experience was wonderful. The staff was so accommodating and we had a lovely room. I cannot thank the staff enough for making it a great Mother's Day weekend.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: It was charming and convenient. Steps lead down to the riverwalk albeit the less commercial end.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Large room and comfy bed.
Cons: The check in at the hotel was extremely slow due to the construction. Also was in a small temporary office with two receptionists for many guests.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I loved the bathroom. The fact that you had a Keurig in the room surpassed my expectations.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Too far from main section of Riverwalk
2.0
Anonymous
Poor
08-11-2017
Pros: when I got to my room it was pretty late check in. The Bed sheets had 3 big stains. Called front desk for house keeping to come change sheets. No house Keeper on duty. I had to change rooms after midnight. A/C wasn't working well thru the night. Not good
Cons: when I got to my room it was pretty late check in. The Bed sheets had 3 big stains. Called front desk for house keeping to come change sheets. No house Keeper on duty. I had to change rooms after midnight. A/C wasn't working well thru the night. Not good
10.0
Anonymous
Exceptional
08-11-2017
Pros: The customer service was great. The hotel was very nice and clean. Great location great price
Cons: Paying $15 for parking.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The floors were laminate and tile, so they just seemed clean.
Cons: You must pay for parking.
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff were very friendly and the cafe in the hotel was very tasty.
Cons: The pool was VERY small and pretty dirty.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nicely decorated and large rooms. Great price for the area.
Cons: Found a slice of pizza one the window ledge as well as a dirty glass which I threw away. Not a big deal considering the overall experience.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very trendy, clean hotel with nice staff
Cons: On Riverwalk however to get to where all the restaurants are walking street level it felt very unsafe. Close to bus station and not very well lite walking.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The decor was amazing and the room bright and fresh. Very friendly staff. Cheap.
Cons: Thin walls. Crying baby in adjoining room was a real problem. Its on the Riverwalk but not on the part with all the restaurants. Not a real problem but could be for folks with mobility issues.
Cons: The mattress needed to be replaced as it sagged in the middle. The dog barking across the hall was irritating. People next door kept banging on the walls. Everytime a door closed it slammed and hear all the doors along the hallway slamming all night long.
8.0
Anonymous
Very Good
08-11-2017
Pros: Easy access to the river and to what we wanted to see.
Cons: Shady characters outside near parking lot and down by the river.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Overall everything was excellent
Cons: I do not like parking
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing at all they were very rude epically one of the GM
Cons: Everything the room the service the hotel was just horrible will not recommend this hotel to anyone
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff . And accessibility to tourist areas.
Cons: No . Everything was great.
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: Room was too small had to pay an additional fee for two beds
8.0
Anonymous
Very Good
08-11-2017
Pros: We really enjoyed the large room with the hard wood floors and the access to the river was great!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: our room was spacious and clean
Cons: They charge $15 a night for parking.
6.0
Anonymous
Pleasant
08-11-2017
Pros: The hotel is priced right for what you get. The staff was very nice and accommodating.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, large room and free Internet
Cons: Away from main river walk area. Long Wallk , may it be if you are elderly person with difficulty to walk
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