Guests enjoy modern, dramatic décor with an emphasis on providing a residential feel. Some suites overlook a quiet section of the Riverwalk. Rooms ending in 11 and 14 have expanded floor space. The hotel is right across from the Tobin Center for the Performing Arts. Each room has an individual hand-painted accent wall.
Smoke free premises. 91 units. 3 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: This was the *sweetest* little place I have ever been to. The accommodations, the service and the location were just right.
Cons: Nothing
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-16-2017
Pros: Clean, friendly, nice
Cons: Locations wasn't quite what I expected in terms of distance to places on riverwalk
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-16-2017
Pros: Staff was very helpful and courteous! Food and drinks were great. Room service was great! Best bang for the buck!
Cons: Just a tad far from the main area of the riverwalk. Had to walk a little bit to get to the action. But it wasnt too bad. The parking lot was a little small and tricky to navigate in my truck.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-16-2017
Pros: Cleanliness, customer service, location! Was a lot better than I expected - the hotel and grounds were beautiful and so clean. The staff were SO polite and helpful!
Cons: No complaints! Everything was great!
10.0
Michael
Exceptional
Family with Young Children
06-16-2017
Pros: Great hotel. Extremely friendly staff. Rooms were very comfortable.
Cons: Location. The location was on the downside of downtown San Antonio and towards the end of the Riverwalk well past any restaurant or tourist point. Parking was street parking. For almost $20, I would rather be parked inside a parking garage.
9.0
Michael
Wonderful
06-16-2017
Pros: Location and staff.
Cons:
8.0
Jorge
Very Good
Solo Traveler
06-16-2017
Pros: Room: Clean, spacious, without smoke smell, new commodities
Cons: No free parking. Parking fee: $15+ tax and without security, open access from street.
10.0
Chasity
Exceptional
Traveling as Couple
06-16-2017
Pros: The staff at this hotel were amazing, it was a refreshing treat to be greeted by a smile at the reception desk, hotel employee was very helpful and personable and gave us great area tips. The bartender was also very friendly and greeted us each time we en
Cons: The walls were a bit then, but that's to be expected in a hotel
9.0
Patricia
Wonderful
Solo Traveler
06-16-2017
Pros: Fantastic hotel! Loved the location but my room was near the road which was a bit noisy at night. Next time will ask for a room overlooking the river. Loved the patio and sat out there most of the night. Loved being right on the riverwalk. Will return
Cons: Room was near highway.. Noisy at night.
8.0
Verified Hotel Guest
Very Good
Group Traveler
06-16-2017
Pros: Space in room was great. Staff was very friendly.
Cons: Stains on bed sheet. Access to river walk should have afterhours accessible by room.key.
10.0
Verified Hotel Guest
Exceptional
06-16-2017
Pros: Awesome location and neat layout. Everything is just perfect.
Cons:
10.0
Mariana
Exceptional
Family with Young Children
06-16-2017
Pros: The staff were very friendly. Definitely coming back. First time in San Antonio.
Cons:
10.0
Waynelia
Exceptional
Family with Teens
06-16-2017
Pros: Friendly staff, beautiful rooms and loved the patio
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
06-16-2017
Pros: The patios are awesome and the rooms are BIG!
Cons: Its not located exactly in the heart of the river walk. It was about a 4 or 5 block walk but of course that means the scenery is beautiful and its quiet.
7.0
Leland
Good
06-16-2017
Pros: Very nice room very modern front desk wanting to please very clean
Cons: Restaurant brings everything down. Poor quality poor service 3 out of 4 people in the dining room complained or wanted a refund. But it took 40 to 50 min to get order
10.0
John
Exceptional
06-16-2017
Pros: Excellent
Cons: No
10.0
Ronda
Exceptional
Business Traveler
06-16-2017
Pros: The hotel met all of my expectations, but the staff exceeded my expectations. You can have the best hotel, but a rude staff can ruin an otherwise enjoyable experience. Hotel Employee at the front desk and in the restaurant made our stay great.
Cons: Paid parking is always a disappointment.
7.0
Garrison
Good
Traveling as Couple
06-16-2017
Pros: The location and staff were great.
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-16-2017
Pros: Hotel employee the early morning front desk - very professional and thoughtful
Cons: maids almost always forgot something
8.0
Rachel
Very Good
Traveling as Couple
06-16-2017
Pros: The location, it was right on the Riverwalk
Cons: The restaurant was quite pricey. The drinks at the bar were too. When we went out in the morning our car battery was dead. We are thinking that our car alarm had been activated and went off all night. We could tell by the light that was on.
3.0
Verified Hotel Guest
Poor
Business Traveler
06-16-2017
Pros: the hotel is relatively modern and it was clean.
Cons: NOISY NOISY NOISY. My room was on the first floor and I could not be moved. Every sound from the lobby seemed to echo in the hall. Children were literally running around screaming both nights - no intervention by hotel (or their parents)
10.0
Angela
Exceptional
Family with Young Children
06-16-2017
Pros: Location
Cons: No
8.0
Verified Hotel Guest
Very Good
06-16-2017
Pros: staff was excellent
Cons: Pillows were too full, would not compress for comfort.
6.0
Arturo
Pleasant
Traveling as Couple
06-16-2017
Pros: Good location Expensive parking Can use more lighting in parking area
Cons: Did I mention the expensive parking?
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-16-2017
Pros: Great time, beautiful rooms.
Cons: The vending machine only takes credit cards.
10.0
Dolores
Exceptional
06-16-2017
Pros: Beautiful spacious clean rooms. Good climate control. Wonderful shower. Nice bar.
Cons: Breakfast ends at 9:30 the day we went. Parking limited and a expensive. $15.00
10.0
Matthew
Exceptional
Family with Young Children
06-16-2017
Pros: Really nice, quaint hotel. On the river walk but not right next to all the loud parts. Everybody working there wad extremely friendly and worked hard to make our stay great.
Cons:
9.0
Tabitha
Wonderful
Group Traveler
06-16-2017
Pros: Beauty and bedroom lay out
Cons: No bath tub. It's ok but would like to know up front. No microwave
10.0
Patrick
Exceptional
Business Traveler
06-16-2017
Pros: Friendly staff
Cons: The gym was useless
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-16-2017
Pros: The whole experience was wonderful. The staff was so accommodating and we had a lovely room. I cannot thank the staff enough for making it a great Mother's Day weekend.
Cons:
1.0
Ryan
Very Poor
Family with Young Children
06-16-2017
Pros: Nothing actually
Cons: Yes my whole weekend was horrible at the hotell
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-16-2017
Pros: It was charming and convenient. Steps lead down to the riverwalk albeit the less commercial end.
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-16-2017
Pros: Large room and comfy bed.
Cons: The check in at the hotel was extremely slow due to the construction. Also was in a small temporary office with two receptionists for many guests.
10.0
Erika
Exceptional
Group Traveler
06-16-2017
Pros: I loved the bathroom. The fact that you had a Keurig in the room surpassed my expectations.
Cons:
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-16-2017
Pros:
Cons: Too far from main section of Riverwalk
7.0
John
Good
Traveling as Couple
06-16-2017
Pros: Room was nicely decorated.
Cons: Parking is across the street and not many spaces and expensive too.
2.0
Roshonda
Poor
Family with Young Children
06-16-2017
Pros: when I got to my room it was pretty late check in. The Bed sheets had 3 big stains. Called front desk for house keeping to come change sheets. No house Keeper on duty. I had to change rooms after midnight. A/C wasn't working well thru the night. Not good
Cons: when I got to my room it was pretty late check in. The Bed sheets had 3 big stains. Called front desk for house keeping to come change sheets. No house Keeper on duty. I had to change rooms after midnight. A/C wasn't working well thru the night. Not good
10.0
Socorro
Exceptional
Family with Teens
06-16-2017
Pros: Hotel room was spacious and nicely decorated
Cons: Could Be ckeaner
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
06-16-2017
Pros: Nicely decorated and large rooms. Great price for the area.
Cons: Found a slice of pizza one the window ledge as well as a dirty glass which I threw away. Not a big deal considering the overall experience.
10.0
Kelly
Exceptional
Solo Traveler
06-16-2017
Pros: Very trendy, clean hotel with nice staff
Cons: On Riverwalk however to get to where all the restaurants are walking street level it felt very unsafe. Close to bus station and not very well lite walking.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
06-16-2017
Pros: The decor was amazing and the room bright and fresh. Very friendly staff. Cheap.
Cons: Thin walls. Crying baby in adjoining room was a real problem. Its on the Riverwalk but not on the part with all the restaurants. Not a real problem but could be for folks with mobility issues.
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