Guests enjoy modern, dramatic décor with an emphasis on providing a residential feel. Some suites overlook a quiet section of the Riverwalk. Rooms ending in 11 and 14 have expanded floor space. The hotel is right across from the Tobin Center for the Performing Arts. Each room has an individual hand-painted accent wall.
Smoke free premises. 91 units. 3 stories, interior corridors. Bath: shower only. Accessibility (Call).
Pros: We really enjoyed the large room with the hard wood floors and the access to the river was great!
Cons:
10.0
Julio
Exceptional
Family with Teens
08-03-2016
Pros: Overall everything was excellent
Cons: I do not like parking
5.0
Verified Hotel Guest
Fair
Family with Teens
08-02-2016
Pros: The staff was very nice.
Cons: Very disappointed with its location to the main part of the river walk in San Antonio. The room did not cool down even with the AC on the lowest setting.
8.0
Verified Hotel Guest
Very Good
Group Traveler
07-30-2016
Pros: Easy access to the river and to what we wanted to see.
Cons: Shady characters outside near parking lot and down by the river.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
07-28-2016
Pros: The decor was amazing and the room bright and fresh. Very friendly staff. Cheap.
Cons: Thin walls. Crying baby in adjoining room was a real problem. Its on the Riverwalk but not on the part with all the restaurants. Not a real problem but could be for folks with mobility issues.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
07-18-2016
Pros: Nicely decorated and large rooms. Great price for the area.
Cons: Found a slice of pizza one the window ledge as well as a dirty glass which I threw away. Not a big deal considering the overall experience.
10.0
Socorro
Exceptional
Family with Teens
07-09-2016
Pros: Hotel room was spacious and nicely decorated
Cons: Could Be ckeaner
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
07-05-2016
Pros: I am so sorry to say this, but there is nothing that I liked about this hotel.
Cons: I did not like the staff, very rude. They were unprofessional and were quick to argue with a customer than to try to provide great customer service. I also noticed a roach in our room, which I did kill but that was disgusting to me.
10.0
Aubrey
Exceptional
Family with Young Children
07-03-2016
Pros: The floors were laminate and tile, so they just seemed clean.
Cons: You must pay for parking.
9.0
Ted
Wonderful
Business Traveler
07-01-2016
Pros: Great vibe thought the neighborhood was kind of bland.
Cons: Restarant selection in the area was minimal.
8.0
Verified Hotel Guest
Very Good
Senior Traveler
06-22-2016
Pros: The hotel had the usual amenities for this star level and it was clean
Cons: The parking was not free. There was an added fee to park and parking lot was full we had to park on additional parking lot provided. It is really an inconvenience and should be disclose that you will pay for parking before choosing the hotel
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-05-2016
Pros: Large room and comfy bed.
Cons: The check in at the hotel was extremely slow due to the construction. Also was in a small temporary office with two receptionists for many guests.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-03-2016
Pros: It was charming and convenient. Steps lead down to the riverwalk albeit the less commercial end.
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
05-14-2016
Pros: I liked best the design.
Cons: Hair was on the floor in front of the bathroom.
1.0
Jose
Very Poor
Traveling as Couple
05-10-2016
Pros: Location
Cons: When I checked in, I was never told of a parking fee Was very upset to find out I was charged and never told during check in or check out
10.0
Verified Hotel Guest
Exceptional
Family with Teens
05-10-2016
Pros: The whole experience was wonderful. The staff was so accommodating and we had a lovely room. I cannot thank the staff enough for making it a great Mother's Day weekend.
Cons:
10.0
Patrick
Exceptional
Business Traveler
05-09-2016
Pros: Friendly staff
Cons: The gym was useless
9.0
Verified Hotel Guest
Wonderful
Business Traveler
05-03-2016
Pros: I liked everything, definitely be going back.
Cons:
9.0
Tabitha
Wonderful
Group Traveler
04-30-2016
Pros: Beauty and bedroom lay out
Cons: No bath tub. It's ok but would like to know up front. No microwave
10.0
Mark
Exceptional
04-29-2016
Pros: The hotel had a beautiful atmosphere and was located in a nice quiet area of San Antonio and the beautiful River walk.
Cons: The parking lot was a bit small but much better than most other hotels in down town San Antonio.
10.0
Dolores
Exceptional
04-19-2016
Pros: Beautiful spacious clean rooms. Good climate control. Wonderful shower. Nice bar.
Cons: Breakfast ends at 9:30 the day we went. Parking limited and a expensive. $15.00
9.0
Verified Hotel Guest
Wonderful
Group Traveler
04-18-2016
Pros: Nice for a 3 star. Modern. We had a very large balcony. Parking for $15 across the street.
Cons: Room showed some age in certain areas (ceilings, trim, etc) but shower and counters looked recently redone and in nice shape. This hotel is also a bit of a walk to most restaurants on the Riverwalk, probably not safe for women alone at night.
4.0
Verified Hotel Guest
Disappointing
Traveling as Couple
04-05-2016
Pros:
Cons: The rooms were very bright at night, the curtains didn't close all the way and there was a lot of light coming in around the door from the hall, lit up entire room. The mattress was not comfortable, sunk to the middle.Area was bad. A/C did not cool well.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
03-31-2016
Pros: Cool boutique hotel, rooms are open concept. On the River Walk.
Cons: It is a good 10-15 minute walk to grub and shops.
8.0
Verified Hotel Guest
Very Good
03-18-2016
Pros: staff was excellent
Cons: Pillows were too full, would not compress for comfort.
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
03-17-2016
Pros: Convenient parking
Cons: Room was very noisy from the room above. We called the desk several times about the noise and got no results.
10.0
Angela
Exceptional
Family with Young Children
02-23-2016
Pros: Location
Cons: No
9.0
Christopher
Wonderful
Traveling as Couple
02-19-2016
Pros: Great hotel. Along the San Antonio River. Hotel Employee was great at the front desk. Made sure that everything was perfect.
Cons:
3.0
Verified Hotel Guest
Poor
Business Traveler
02-08-2016
Pros: the hotel is relatively modern and it was clean.
Cons: NOISY NOISY NOISY. My room was on the first floor and I could not be moved. Every sound from the lobby seemed to echo in the hall. Children were literally running around screaming both nights - no intervention by hotel (or their parents)
10.0
Larry
Exceptional
Traveling as Couple
02-04-2016
Pros: Location and decorations of hotel beds where very comfortable
Cons: no all great
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
01-31-2016
Pros: Hotel employee the early morning front desk - very professional and thoughtful
Cons: maids almost always forgot something
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
01-15-2016
Pros: Location
Cons: Cost for parking
10.0
Waynelia
Exceptional
Family with Teens
01-04-2016
Pros: Friendly staff, beautiful rooms and loved the patio
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
01-03-2016
Pros: Really enjoyed the atmosphere. The room was clean and modern with amenities like a Keurig & make up removing cloths. The beds were very comfortable. I also liked that the hotel was nonsmoking.
Cons: I didn't like how far from the main hub of the river walk it was. I also disliked that pets are allowed. Also, our floor was uneven in our room, 255.
7.0
Karl
Good
Traveling as Couple
01-02-2016
Pros: Nice looking hotel, rooms are nicely appointed
Cons: Poor location! Yes, it's along the Riverwalk, but the deserted end. It's a 15 minute walk (and a creepy one at night) to the section with bars and restaurants, the main reason to stay on the river. The area around the hotel isn't the best either.
9.0
Jorge
Wonderful
Solo Traveler
12-28-2015
Pros: Great style and great location!
Cons: The room was a little dusty and spotty
10.0
Mariana
Exceptional
Family with Young Children
12-26-2015
Pros: The staff were very friendly. Definitely coming back. First time in San Antonio.
Cons:
10.0
Verified Hotel Guest
Exceptional
12-25-2015
Pros: Awesome location and neat layout. Everything is just perfect.
Cons:
9.0
Sylvia
Wonderful
11-29-2015
Pros: Location.
Cons: Check out lady was rude.
10.0
Andrea
Exceptional
Group Traveler
11-10-2015
Pros: Close to Riverwalk and mall was about 15 min drive.
Cons: n/a
8.0
Patricia
Very Good
Business Traveler
10-02-2015
Pros: Hotel staff is pleasant, attentive. Room is clean.
Cons: Hotel is advertised as being on the Riverwalk. Actually, the hotel is 1 mile from Riverwalk. Restaurant is so-so. I expected more from this chain. The Indigo I stayed in on a recent trip to London was fabulous; hotel and the adjoining restaurant.
10.0
Dila
Exceptional
Traveling as Couple
09-30-2015
Pros: The staff was beyond wonderfull ! The room was big and clean and beds very comfortable. Even though the room was farther from the restaurants then we would of liked I will defiantly stay here again.
Cons:
10.0
Renee
Exceptional
Traveling as Couple
09-26-2015
Right on the Riverwalk
Pros: Staff had great customer service and the room was was nice
Cons: Nope
2.0
Theresa
Poor
Family with Young Children
09-16-2015
Pros: The staff was rude they took money off my card without tell
Cons: The staff maria was rude they took money off my card without telling me why i adked them to clean the room they did not wipe table or night srand down.no microwaves in the rooms. I was disappointed
10.0
Dominica
Exceptional
Business Traveler
09-05-2015
Pros: This was the *sweetest* little place I have ever been to. The accommodations, the service and the location were just right.
Cons: Nothing
10.0
Etoisha
Exceptional
Traveling as Couple
09-02-2015
Pros: I really loved this room and the bathroom was nicely upgraded and spacious. The front desk staff members were very welcoming!
Cons: Nothing at all!
8.0
Christopher
Very Good
Business Traveler
08-30-2015
Pros: Nice location and amenities
Cons: Limited items in the gym. No free weights(Dumbbells).
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