Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Inspector Pick (Classification): Totally remodeled in 2017, this is among the most contemporary hotels that I have the pleasure to visit in San Antonio.
Overlooking the River Walk, the hotel offers a funky, upscale Art Deco experience with a very high level of service. Standard rooms are Texas sized and offer upscale bedding and amenities. Visit the 'Orange Grove' display of autographed glass ornaments in honor of visiting dignitaries.
Smoke free premises. 213 units. 12 stories, interior corridors.
Cons: For breakfast, there was mostly bread and yogurt and fruit options. I would have liked some healthier options such as eggs or other protein.
7.5
Anonymous
Good
review category group of friends
04-15-2018
Nice
Pros:
Cons: Valet parking, waited hour for our car
10.0
Mary
Exceptional
review category group of friends
04-13-2018
I enjoyed my stay. Thank...
Pros: Clean and comfy room
Cons: N/A
10.0
Ruth
Exceptional
review category group of friends
04-12-2018
Beautiful Inn with great hospitality.
Pros:
Cons:
8.8
Anonymous
Excellent
family with young children
03-26-2018
Fabulous
Pros:
Cons:
10.0
Tyler
Exceptional
young couple
03-22-2018
It was an amazing stay,...
Pros: The views and scenery were breathtaking and the pillows felt as soft and comfortable as a cloud
Cons: Nothing
10.0
Lawrence
Exceptional
young couple
03-22-2018
Exceptional
Pros:
Cons: No place to hang towels in the bathroom.
9.2
Ruth
Wonderful
family with young children
03-19-2018
Superb
Pros:
Cons:
7.9
James
Good
young couple
03-10-2018
Good value, nice decor, fresh...
Pros: Location was great. Hotel design was striking especially the interiors. Breakfast was good particularly the yogurt and fresh fruit!
Cons: Check in was terrible. Room was not ready at the normal check in time listed for the property. Waiting for room caused us to be late for a prearranged restaurant reservation at 7PM. Manager did compensate by giving a discount at check out, but it was very frustrating.
10.0
Jamie
Exceptional
young couple
03-05-2018
Exceptional
Pros:
Cons:
10.0
Jacqueline
Exceptional
young couple
02-24-2018
Exceptional
Pros:
Cons:
9.6
Casey
Exceptional
young couple
02-20-2018
Exceptional
Pros:
Cons:
2.9
Eduardo
Poor
young couple
02-19-2018
Was not worth it
Pros:
Cons: We expect more for the cost,the beds are unconfortable, the bathroom too small, the valet parking slow i have to wait more than 20 minutes, nobody help us with our luggage
9.6
Edward
Exceptional
young couple
02-19-2018
Exceptional
Pros: The bed was comfy and staff was super nice!
Cons: The complementary breakfast wasn’t that great
10.0
Anonymous
Exceptional
young couple
02-19-2018
Exceptional
Pros:
Cons:
10.0
Ricky
Exceptional
young couple
02-13-2018
Looking forward to my next...
Pros:
Cons:
10.0
Eimear
Exceptional
young couple
02-09-2018
Exceptional
Pros: The staff, location, rooms and the interior of the hotel were fab.
Cons:
7.5
Anonymous
Good
review category group of friends
02-07-2018
Good
Pros:
Cons:
9.2
Tomas
Wonderful
solo traveller
02-05-2018
Superb
Pros:
Cons:
10.0
Igm
Exceptional
young couple
02-03-2018
We will definitely be back...
Pros: Rooms were quiet! We couldn’t hear the construction noise outside or the the guests next door. Very comfortable!
Cons:
10.0
Benny
Exceptional
solo traveller
02-01-2018
Totally recharged my 60 year...
Pros: I go to San Antonio twice a year, in February and also in July. Hotel Valencia is quite a bit farther from the convention center but I REALLY like the hotel much better than those closer, including the Grand Hyatt. I just wish there was a way to get an affordable rate that's better than those I can get through the convention housing bureau. It's a great hotel!!
Cons: Everything was perfect!
9.2
Mona
Wonderful
family with young children
01-29-2018
Superb
Pros: Bed comfortable, Fit breakfast was nice and free
Cons: No pool
10.0
Steven
Exceptional
young couple
01-29-2018
Exceptional
Pros:
Cons:
10.0
Patrick
Exceptional
young couple
01-28-2018
Exceptional
Pros:
Cons:
6.7
Rodney
Pleasant
young couple
01-25-2018
Pleasant
Pros: Quiet and clean
Cons: Only valet parking at $40.
No amenities (microwave, fridge, pool, Jacuzzi, complimentary water)
Deposit hold of $100 that you wait a week to get back.
Charge your card for the full stay up front instead of after your stay.
7.5
Ryan
Good
family with young children
01-24-2018
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
01-23-2018
Exceptional
Pros:
Cons:
6.3
Rodney
Pleasant
young couple
01-21-2018
Pleasant
Pros:
Cons: No guest accommodations.
Breakfast is not included, 40 a night for valet parking, no pool, no Jacuzzi, no mini fridge or microwave, no complimentary water or snacks for $200 per diem.
8.8
Jennifer
Excellent
young couple
01-18-2018
Fabulous
Pros:
Cons:
10.0
John
Exceptional
young couple
01-17-2018
Exceptional
Pros:
Cons:
10.0
Susan
Exceptional
young couple
01-08-2018
Most beautiful and comfortable ever....
Pros: Most comfortable bed and room ever! The staff was amazing. Breakfast was perfect, and the serve yourself fresh squeezed orange juice was to die for. We'll definitely return for a longer visit.
Cons: Nothing. This hotel is tops!
7.9
Moses
Good
family with young children
01-07-2018
Good
Pros: Comfortable beds and pillows. Nice atmosphere.
Cons: My complaint may be more with booking.com that actually Hotel Valencia. I intentionally look for hotels that have a real breakfast included. Booking.com made this hotel appear that it did. They made no mention of continental or FIT breakfast. As I was checking out, I went to hotel Valencia’s website and checked, there they specify FIT breakfast. Which booking.com does not mention. The hotel was a very nice and comfortable stay. My only complaint with them was that the concierge was not very concerned that booking.com misrepresents their breakfast accommodation. She never even stopped doing what she was doing on the computer to look and listen when I was letting her know of my only complaint about our stay.
10.0
Anonymous
Exceptional
mature couple
01-05-2018
Exceptional
Pros:
Cons:
10.0
Michele
Exceptional
young couple
01-04-2018
Exceptional
Pros:
Cons:
10.0
Michael
Exceptional
young couple
12-28-2017
Stay was very good and...
Pros: Very clean and quiet
Cons: Elevators slow
7.9
Malinda
Good
young couple
12-27-2017
Good
Pros: I liked that the staff were very friendly and the hotel is located very close to a Starbucks. The walk to the Alamo and shops is very close as well.
Cons: When purchasing the room online it showed the room had a balcony view and when we arrived to the room it was just a window. When I called they did move us to the room we believed we were purchasing complimentary, but the pictures are not correlated with the rooms. We heard a few other guest had to move as well. The comforter on he bed also had a few stains. Also, you cannot park in a close garage so you need to make sure you know about the valet cost of $38 per night.
10.0
Priscilla
Exceptional
young couple
12-26-2017
Faboulouse
Pros: The staff and the beauty of the building!
Cons:
9.2
Mike
Wonderful
young couple
12-26-2017
WE HAD A VERY ENJOYABLE...
Pros:
Cons:
7.5
Anonymous
Good
mature couple
12-23-2017
Good
Pros:
Cons:
10.0
Jordan
Exceptional
young couple
12-21-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
12-18-2017
Good
Pros: Bed was like a cloud!
Cons:
10.0
Carrie
Exceptional
solo traveller
12-16-2017
Loved my stay!
Pros: Close to restaurants, shops. Beautiful atmosphere.
Cons:
10.0
Lisa
Exceptional
review category group of friends
12-06-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
12-04-2017
Exceptional
Pros:
Cons:
10.0
Sarah
Exceptional
family with young children
12-03-2017
Exceptional
Pros:
Cons:
8.3
John
Very Good
young couple
11-27-2017
Very good
Pros: Bellhop (Trevor) heard it was our anniversary and brought us a complimentary bottle of champagne. It was very thoughtful!! The staff was very thoughtful.
Cons:
7.9
Anonymous
Good
young couple
11-25-2017
Overall, we had a good...
Pros: Location. The restaurant in the hotel Riverwalk was great lots of vegetarian options
Cons: Room was small. Beds or not really queen size. Heater did not work.
8.8
Paul
Excellent
young couple
11-24-2017
Would like to stay here...
Pros: Coffee was good. Fresh fruit was good. Staff was nice. Rudy, the manager, was very helpful and sent a bottle of wine to our room since it was our anniversary.
Cons: We were expecting a hot full breakfast and got cold breads and cereal instead (not even a continental breakfast). LaQuinta serves hot waffles and eggs, etc.
We booked a room with a river view and got a corner with an angle view of the river at a distance. We expected a balcony. We were moved to a smaller room but at least it had a tiny balcony.
6.7
Alexandra
Pleasant
family with young children
11-24-2017
Pleasant
Pros:
Cons: Somebody stole my car t.v system from our room. The front desk don't help.
9.6
Peter
Exceptional
family with young children
11-23-2017
Another awesome stay with the...
Pros: I loved the location of the hotel it’s walking distance to everything near the river walk.
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