Hyatt Regency San Antonio

AAA Inspector Rating
8.7
Excellent
205 Guest Ratings
123 Losoya St
San Antonio, TX 78205- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room3.8
Bath4.1
Public Areas4.3
AAA Inspector Notes
This beautifully striking lodging overlooks the Alamo and offers upscale guest rooms, an elegant rooftop pool/sun deck and a massive 2,800 square foot fitness facility. The pool is being remodeled and will be out of service until April 2017. Smoke free premises. 630 units. 14 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Hotel
Location
Between College and Crockett sts. Located on River Walk at Paseo del Alamo. 123 Losoya St 78205.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Eco Certification
The Green Key Eco-Rating Program recognizes hotels, motels, and resorts that are committed to improving their environmental performance.
Pool
heated outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
Q on the Riverwalk, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 205 guests
Showing reviews 1 - 5 of 50
7.9
Joan
Good
young couple
05-19-2017
Pros: Bed extra fluffy
Cons: We got assigned a disabled people's room even though we specifically,during check in,requested for a regular room. We had to call front desk to get a new room. The lady who had checked us in, assured us to come back to front desk & she'd have our new room assignment & apologized saying that "yes, I heard u, but the room i gave u has an excellent view...i didn't think you'd mind". 1st of all, we never asked or cared about whatever view we got.2ndly, the lady had left for home as soon as we got off the phone.....so we had to deal with a whole other person(who was excellnt,btw)& recite the whole story again!!
10.0
Anonymous
Exceptional
solo traveller
05-15-2017
Pros: great bed
Cons: parking fee
8.3
Judith
Very Good
young couple
05-15-2017
Pros: Staff were exceptionally friendly. Room was very comfortable. Location was exceptional.
Cons: Lamps did not work unless hall light was turned on. I had to call the front desk to be informed of this. Hair dryer did not work even after punching all of the reset buttons. One of the elevators would not accept my card key even after reporting this. This not only happened to me, but to other guests as well. On 3 separate occasions several of us were trying to use our card keys to no avail. One time I tried to call for room service and no one answered. Service at breakfast was not too good if you order from the menu rather than the buffet.
10.0
Connie
Exceptional
family with young children
05-15-2017
Pros: I appreciate being put on 5th floor .it was a beautiful view of the river walk and the night view took our breath away.The beds were very comfortable.Rooms were clean and cool the ac was excellent!I did self parking which wasnt bad at all since parking lot is accross the hotel.we felt very safe in and around this hotel.we will DEFINITELY come back over and over.
Cons: The place was perfect i have no complaints.
10.0
Ricky
Exceptional
solo traveller
05-14-2017
Pros: The buffet was delicious
Cons:
Showing reviews 1 - 5 of 50