JW Marriott San Antonio Hill Country Resort & Spa

AAA Inspector Rating
8.7
Wonderful
234 Guest Ratings
23808 Resort Pkwy
San Antonio, TX 78261- Map It
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.5
Overall
Room4.3
Bath4.2
Public Areas5.0
ARATED
AAA Inspector Notes
Inspector Pick (Pool): The spectacular pool area is my favorite feature here, with a lazy river going around an enormous elevated main pool, adult pool and kid's pool area.
This spectacular large resort in South Texas Hill Country has expansive public areas and features a state-of-the-art floating river, kid's water park and quiet adult-swim area. Golfers will love this member of the PGA Tour's TPC Network of premier clubs. Three suites are meant for parties with ice makers, dishwashers and connecting rooms. Smoke free premises. 1002 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Loop 1604 exit US 281, 1.3 mi n to TPC Pkwy, then 1.5 mi e. 23808 Resort Pkwy 78261.
AAA Benefit
Members save 5% or more and earn Marriott Rewards or SPG® points when booking AAA rates!
Eco Certification
The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
6 restaurants, also, Cibolo Moon, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
cabanas, regulation golf, tennis, recreation programs, kids club, bicycles, playground, health club, spa.
Guest Services
complimentary laundry, room service, child care.
Terms
check-in 4 pm, 3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 234 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
The hotel was beautiful and so many activities going on that each guest can participate in. Check-in was a bit crazy because they had so many people coming and going at the same time. I would like of like a bit more of a personal touch at check-in to describe all the events. Also, the hotel could have used more signs of the location of restrooms around the pool area. Tons of things to do, it was hard to be together as a family too because so many things to do for different ages, but I guess that is good and bad. We only stayed one day and wished we planned to stay longer. We definitely want to go back to enjoy all the fun activities.
Pros: Loved all the activity options for the whole family. Kids loved all the things that were happening.
Cons: Yes, the "kids" running the pool area did not go out of their way to make sure the guests were having a good time. One was texting while working, another complaining how many towels the guests were using. I expected a bit accommodating than that.
3.0
Anonymous
Poor
08-11-2017
Pros: Good food
Cons: Overpriced. Checking in was a joke. Too late of a check in at 4 pm with not enough employees to expedite the process. Led to long lines. Too many rooms with not enough amenities. Would never recommend!
10.0
Anonymous
Exceptional
08-12-2017
An awesome place! Can't wait...
Pros: Beds were very comfortable. Place was very clean. Just So many things to do from kids to adults.
Cons: Prices could be a little cheaper.
10.0
Anonymous
Exceptional
08-10-2017
Great family place!
Pros: Staff
Cons: Valet service was horrible!
4.2
Anonymous
Disappointing
08-09-2017
Save your money and stay...
Pros: The food was very good, and the views were beautiful
Cons: Way too crowded.. Not nearly enough staff to accommodate the size of facility.. Resulted in waiting in long lines for everything.. including check in.. wasn't given a room for 3 hours after arriving at 4pm (the guaranteed check in time..)?
Showing reviews 1 - 5 of 50