JW Marriott San Antonio Hill Country Resort & Spa

AAA Inspector Rating
8.7
Wonderful
234 Guest Ratings
23808 Resort Pkwy
San Antonio, TX 78261- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
4.5
Overall
Room4.3
Bath4.2
Public Areas5.0
ARATED
AAA Inspector Notes
Inspector Pick (Pool): The spectacular pool area is my favorite feature here, with a lazy river going around an enormous elevated main pool, adult pool and kid's pool area.
This spectacular large resort in South Texas Hill Country has expansive public areas and features a state-of-the-art floating river, kid's water park and quiet adult-swim area. Golfers will love this member of the PGA Tour's TPC Network of premier clubs. Three suites are meant for parties with ice makers, dishwashers and connecting rooms. Smoke free premises. 1002 units. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Contemporary Resort Hotel
Location
Loop 1604 exit US 281, 1.3 mi n to TPC Pkwy, then 1.5 mi e. 23808 Resort Pkwy 78261.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Eco Certification
The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures.
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
6 restaurants, also, Cibolo Moon, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
cabanas, regulation golf, tennis, recreation programs, kids club, bicycles, playground, health club, spa.
Guest Services
complimentary laundry, room service, child care.
Terms
check-in 4 pm, 3 day cancellation notice, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 234 guests
Showing reviews 1 - 5 of 50
5.0
Verified Hotel Guest
Fair
Family with Young Children
10-20-2017
Pros:
Cons: You pd--- for a room and the beds were full size and the room was same size as regular hotel. Didn't expect that from a resort.
8.0
Julie
Very Good
Family with Young Children
10-20-2017
The hotel was beautiful and so many activities going on that each guest can participate in. Check-in was a bit crazy because they had so many people coming and going at the same time. I would like of like a bit more of a personal touch at check-in to describe all the events. Also, the hotel could have used more signs of the location of restrooms around the pool area. Tons of things to do, it was hard to be together as a family too because so many things to do for different ages, but I guess that is good and bad. We only stayed one day and wished we planned to stay longer. We definitely want to go back to enjoy all the fun activities.
Pros: Loved all the activity options for the whole family. Kids loved all the things that were happening.
Cons: Yes, the "kids" running the pool area did not go out of their way to make sure the guests were having a good time. One was texting while working, another complaining how many towels the guests were using. I expected a bit accommodating than that.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
10-20-2017
Pros:
Cons: 18 Oaks closed earky so we didn't get to eat there.
3.0
Kimberly
Poor
Family with Teens
10-20-2017
Pros: Good food
Cons: Overpriced. Checking in was a joke. Too late of a check in at 4 pm with not enough employees to expedite the process. Led to long lines. Too many rooms with not enough amenities. Would never recommend!
10.0
Charlotte
Exceptional
family with young children
10-10-2017
Exceptional
Pros: I didn't realize there was a fantastic waterpark with lazy river. it was awesome!
Cons:
Showing reviews 1 - 5 of 50