Featuring large public areas and a wide variety of rooms styles, this property is within walking distance of the famed Riverwalk and Market Square.
151 units. 6 stories, interior corridors. Accessibility (Call).
Pros: Great location with easy access just off the highway and a short walk either to the downtown/riverwalk area or the Mexican district.Recommend Mi Terra restaurant in the Mexican district-the colours/lights/wall decorations were fantastic. Two other recommendations are Schilos deli in the downtown area-wonderful breakfast in a truly atmospheric diner and the bar at Mengers Hotel-amazing history.
Cons: Breakfast was not the best-plastic cutlery was hopeless-treat yourself to proper breakfast at Schilos instead
10.0
Melissa
Exceptional
review category group of friends
09-15-2016
Pros: Everything was perfect! The room was spacious and beds comfortable.
Cons: Nothing
9.2
Darla
Wonderful
young couple
09-11-2016
Pros: It was clean, the beds were comfortable. staff was friendly.
Cons: The could use a better quality toilet paper. the hotel was not close to any restaurants.
10.0
Juan
Exceptional
family with young children
09-08-2016
Pros: Everything
Cons: Nothing
6.7
Jude
Pleasant
young couple
09-07-2016
Pros: The receptionist was very friendly
Cons: They were not prepared for breakfast, they ran out of food and the lines for the little food there was were huge, also the elevator runs very slow.
10.0
Joe
Exceptional
family with young children
09-06-2016
Pros: The rooms are always very clean, the staff is always very helpful.
Cons:
9.6
Steven
Exceptional
solo traveller
09-06-2016
Pros: Eggs were like patties
Cons: Breakfast
10.0
Lillian
Exceptional
mature couple
09-06-2016
Pros: I loved the room. Only thing we need king bed next time. We got two full beds. Didn't get up in time for breakfast. We would stay there anytime.
Cons: Staff was very polite when we checked in, and when we checked out, very friendly.
10.0
Michele
Exceptional
family with young children
09-04-2016
Pros: Everything was clean! The carpet and upholstery... Spotless. It smelled very nice, not scented, just the absence of odor.
Cons: Honestly everything exceeded my expectations. However, the hot tub wasn't very warm and the jets weren't working properly.
7.9
Jose
Good
solo traveller
08-23-2016
Pros: The breakfast was ok, and as S. Antonio is downtown is small, we could walk there from the hotel.
Cons:
7.5
Carol
Good
mature couple
08-10-2016
Pros: rooms clean free breakfast nice staff
Cons: elevator very slow could have been real eggs maybe toast or biscuits
4.2
Angel
Disappointing
family with young children
08-10-2016
Pros:
Cons: When we were checking in, I saw a sign for H.E.B partner, I stated that my son, works for H.E.B. and showed him a discount card for family heb purchases, He glanced at it and said no it can't be used. The attendant was having computer issues and seamed overwhelmed, but he was pleasant. The beds were uncomfortable. I didn't read small print, room had full size, I was expecting queen size. We stayed on 2nd floor, my brother stayed on 5th floor, he stated it was nice. Found out it was in remodel process. Missed breakfast, ended at 9:30,,other hotels ends at 10:00, needed the extra 30 mins. when you have kids. The elevator was slow and small, people cramped in, tired of waiting on it...sorry, but we paid more to stay near the river and we were disappointed overall....we frequently visit San Antonio and we only stay at Comfort Suits but we thought we pay more for the location, sadly disappointed.
10.0
Alisha
Exceptional
family with young children
08-02-2016
Pros: Staff was friendly and helpful. Rooms were very nice.
Cons: Hot tub was very dirty couldn't go in it.
9.6
Nicole
Exceptional
review category group of friends
07-26-2016
Pros:
Cons: Property needs more parking.
9.6
Martina
Exceptional
young couple
07-19-2016
Pros: 5 min from the Alamo with Uber (5 to 7 dollars), 15 min if you like to walk. Clean.
Cons: The price is a little but to high.
7.5
Paula
Good
family with young children
07-18-2016
Pros: Nice bed. Clean smelling. Nice staff. Good breakfast.
Cons: Elevator too slow.
7.1
Maria
Good
mature couple
07-15-2016
Pros:
Cons: Hair left all over the bathroom from the last visit
5.0
Ronald
Fair
mature couple
07-14-2016
Pros: Great location for getting onto the river walk into town which took around 15 minutes. Very friendly and helpful staff. Good supermarket next door.
Cons:
8.3
Benjamin
Very Good
family with young children
07-05-2016
Pros: We take wait a long time for Eggs and sausage ,we make a line and wait too much ,pool dirty, everything else was good!!
Cons:
8.8
Eunice
Excellent
review category group of friends
07-04-2016
Pros: The fact that there was a fridge and microwave so we could warm our food. Very comfortable and good sized beds.
Cons: More choice with the breakfast menu, would be a plus.
3.8
Erika
Poor
family with young children
06-30-2016
Pros: It was close to the river walk and the Alamo
Cons: The front desk staff not too friendly, they don't look too happy like they don't like their job.. Also they didn't have enough food for everyone during the breakfast
6.3
Crystal
Pleasant
family with young children
06-29-2016
Pros:
Cons: Nobody cleaned the room for the whole stay the trash was never empty we had to ask for fresh towels they was never brought to our room the staff was not that welcoming
9.2
Luis
Wonderful
mature couple
06-29-2016
Pros: Staff were very nice! Breakfast was good. Room was great. Loved amenities.
Cons: Need more waffle makers @ breakfast time; 2 not sufficient. Reported AC making noise every so often, though room was still cool.
9.6
Hsiuhui
Exceptional
family with older children
06-27-2016
Pros: The size of the room
Cons:
3.3
Shannon
Poor
mature couple
06-18-2016
Pros: The only good thing about it was the location. Nothing else
Cons: The hotel was dirty and hot. The first room we were in the a/c didn't work so they moved us. The rooms were dirty. The bed was uncomfortable. I was very unhappy all around with this hotel. It has made my decision to never stay at one of these facilities again.
7.9
Ray
Good
family with young children
06-15-2016
Pros:
Cons: Pull out sofa was dirty. And room was a little dirty as well. No trash bags. Hair in the shower when we arrived.
8.8
Oather
Excellent
mature couple
06-09-2016
Pros: The staff was outstanding always with a smile. The facility was in a great location. When I come back to San Antonio I will definitely book your facility.
Cons: We missed breakfast several times so maybe you could leave that open till 10:00am.
9.6
Tara
Exceptional
family with young children
06-09-2016
Pros: Convenience of location. Very clean. Staff was friendly and helpful.
Cons: Would have liked more variety of breakfast (sausage and egg patties each day if stay). Beds weren't the most comfortable.
7.1
Alice
Good
mature couple
06-08-2016
Pros: Breakfast was good. Room was large. Nice grocery store was across street.
Cons: Very far walk to river walk and the Alamo.
9.2
Martina
Wonderful
young couple
06-07-2016
Pros: Very nice and helpful staff! We liked the location, 10 minutes away from the riverwalk. Room was pretty large, clean, bed was comfy. Breakfast was ok, nothing special.
Cons: Gym is mediocre.
10.0
David
Exceptional
mature couple
06-01-2016
Pros: Quiet
Security on duty
Cons:
10.0
Rachelle
Exceptional
mature couple
05-31-2016
Pros: GOOD PRICE FOR THE ROOM AND FREE PARKING WAS ANOTHER REASON I BOOKED HERE. WE USUALLY PARK OUR CAR AND WALK EVERYWHERE AND I HATE TO PAY FOR PARKING AT A HOTEL. DOESNT REALLY MAKE SENSE WHEN YOU ARE ALREADY PAYING FOR A ROOM. OUR ROOM WAS VERY QUIET. ACROSS THE HALL THEY HAD A DOG AND EVERYTIME WE WERE IN THE HALL HE WAS YELPING, BUT WE COULD NOT HEAR HIM IN OUR ROOM!!
Cons: THEY DID RUN OUT OF EGGS ON SUNDAY MORNING, BUT WE JUST HAD WAFFLES AND CEREAL INSTEAD.
9.6
Jacquelyn
Exceptional
family with young children
05-31-2016
Pros: The confortable
Cons: Breakfast
5.4
Angel
Fair
family with young children
05-31-2016
Pros: The location was great, walking distance to a lot Downtown. 4-6 mins from the zoo and museum. Breakfast was good, just got crowded quickly.
Cons: The room didn't seem like it had been cleaned for a while. All of our towels and sheets had hair in them and I had to request new ones as soon as we got there. The room smelled damp/mildewy and the carpet was disgusting. We had to keep our shoes on the entire stay because our feet were black from walking around the room. Bathroom floor wasn't clean, there were stains on the walls, and the shower head was black in areas.
10.0
Ronald
Exceptional
family with older children
05-30-2016
Pros: the staff was very friendly and professional
the room was very clean and comfortable
breakfast was fresh and hot
Cons:
7.5
Kristen
Good
family with young children
05-20-2016
Pros: The size of the room was very spacious.
Cons: The bed was hard and not very comfortable
4.2
Francisco
Disappointing
family with young children
05-19-2016
Pros:
Cons: The beds was soo small
Plus the bad room was nasty
9.6
Kalene
Exceptional
review category group of friends
05-18-2016
Pros: Was within walking distance of the Alamo Plaza & getting on the sightseeing bus. The hotel was clean & the amenities were also good. The staff was very friendly & accommodating. The only problem was the rainy weather & didn't get to use the pool but that was not the hotels fault. Breakfast was adequate - very busy but that was to be expected.
Cons:
10.0
Dora
Exceptional
mature couple
05-18-2016
Pros: Had to get three different keys between Friday n Saturday as they wouldn't work otherwise very pleased.
Cons: We were limited to one key as keys kept messing up
10.0
Johnny
Exceptional
mature couple
05-17-2016
Pros: Great location, great place
Cons: No parking for guest, with banquet rooms rented out
8.3
Ted
Very Good
mature couple
05-17-2016
Pros: Great bed and pillow.
Good breakfast.
Cons: Breakfast the same every day. 5 days.
8.3
Salena
Very Good
mature couple
05-17-2016
Pros: Liked that they were able to get us checked in before actually check in time. Breakfast was good anday was with in walking distance of the river walk.
Cons:
10.0
John
Exceptional
review category group of friends
05-17-2016
Pros: Room was very nice size.
Cons: Need a little more variety on the breakfast menu.
7.9
Luis
Good
family with young children
05-10-2016
Pros: Comfortable
Cons: Smelled a little mildew I room cleaned with Clorox and candles . Was great after that
8.3
Brenda
Very Good
family with older children
05-10-2016
Pros: Location and the continental breakfast was really good!
Cons: Washing machine was broken could not do as much laundry.
9.6
Rebeca
Exceptional
family with young children
05-02-2016
Pros: Belinda showed us so much hospitality and fixed a booking problem. She upgraded us for free! I loved the free breakfast and waffles! The location was excellent, only five minutes away from our venue and other attractions.
Cons: The wi-fi access wasn't very clear. Normally, hotels give a card or brochure with information. Maybe that will help. We also forgot to ask about it so we need to do that next time.
9.2
John
Wonderful
mature couple
05-01-2016
Pros: Within walking distance of market Square and tour bus stop. Great breakfast facility.
Cons: My wife had to clean the microwave and a portion of the refrigerator before use.
10.0
Darlene
Exceptional
mature couple
05-01-2016
Pros: Walking distance to town. Comfortable bed. Clean. Nice staff. Good waffles.
Cons:
8.3
Robert
Very Good
solo traveller
05-01-2016
Pros: location & free parking
Cons: softer bed & better pillows
10.0
Terry
Exceptional
mature couple
04-30-2016
Pros: Friendly and courteous staff. Cleanliness. Location.
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