Among San Antonio's finest downtown spas, this hotel overlooks the River Walk. An upscale yet sublime elegance exudes throughout the hotel. The large, sumptuous guest rooms have hot tubs.
Smoke free premises. 99 units. 8 stories, interior corridors. Accessibility (Call).
Pros: We were traveling from Houston with car sick kids (2 yo twins and a 5 yo) it was a mess but the valet and concierge were super nice and helped my mom take the kids up to the room w the bags. Then another valet brought me rags, Lysol wipes and carpet cleaner and helped me clean the car. They were awesome and really went above and beyond. The hotel room was large and beautiful and the beds and linens were top quality (the best I've had in San Antonio, so far). They brought up warm cookies and milk for the kids both nights we were there. It seems like an adult type fancy hotel but they couldn't be more friendly with my kids. They also got us a carriage ride around the Alamo which was fun. It's not cheap but it's worth it if you have high standards or if you want something romantic. I'll be back with my husband for a real vacation at the spa, without the kids!! The location is also perfect, and not loud. Overall awesome experience.
Cons: Everything was great! Nothing negative
10.0
Adrian
Exceptional
young couple
09-06-2016
Pros: Everything!!!!!
Cons:
10.0
Suzanne
Exceptional
family with older children
08-10-2016
Pros: Everything! Bath butler was an added perk!! Food superb! Fantastic experience
Cons:
10.0
Diana
Exceptional
mature couple
08-09-2016
Pros: The excellent staff
Cons: Still have not received my copy of the itemized bill from the Mokara
10.0
Happy
Exceptional
family with older children
07-31-2016
Pros: Staff was so happy and personable! Being able to enter and exit from riverwalk was great. Food at pool and ostra was superb!
Cons: Room cleaner forgot to restock toiletries. Minor in the great scheme of things!
10.0
Brenda
Exceptional
family with older children
07-05-2016
Pros: Room with the large whirlpool tub was wonderful! Staff was very helpful and attentive! We could not have asked for a better place to spend a relaxing weekend!
Cons: Valet parking was a little expensive
10.0
Rebecca
Exceptional
review category group of friends
07-05-2016
Pros: The spacious of the room and bathroom was a pleasant surprise. All The staff were friendly and attentive....
The bed and pillows were wonderful. Great restful refuge from the hectic river walk. We will return.
Cons: Nothing.
9.6
Anonymous
Exceptional
young couple
06-21-2016
Pros: Loved the spa the quietness and the sweet staff.
Cons:
10.0
Elizabeth
Exceptional
mature couple
06-20-2016
Pros: Helpful staff always ready to help from the front desk to the cleaning staff. Linda the cleaning lady was always asking how we were and I top of the rooms.
Cons: Couldn't stay longer.
5.8
Cheezits
Okay
mature couple
06-09-2016
Pros: The scenery of the room.
Cons: They were late checking Us in they did not allow us to check in till 5 o'clock p.m. I made reservations months before that day and my room was not reserved and did not check in till later on at 5 p.m. and check out was normal time and I was not happy so I had my room for small amount of time
10.0
Patricia
Exceptional
mature couple
05-09-2016
Pros: Comfortable bed, nice space to be in and location in downtown river walk perfect. My husband liked the fresh apples from the desk.
Cons:
9.6
David
Exceptional
mature couple
04-13-2016
Pros: Staff were very friendly and helpful. Enjoyed the complimentary coffee delivery each morning.
Cons: No coed spa facilities. My husband and I would have liked to use the spa facilities together.
10.0
Bacchinal
Exceptional
mature couple
04-11-2016
Pros: This was by far the best hotel stay we've had...in every category. Kudos to the staff for being so nice, accommodating,and professional. They really excelled on all levels.
Cons: Our only regret is that our stay wasn't long enough.
9.2
Benjamin
Wonderful
young couple
03-29-2016
Pros: Amazing location and great staff! Wonderful spa amenities and a great restaurant
Cons: Entrance area was under renovation and smell of painting was present when entering lobby and even the elevators no matter which floor - clearly just a temporary issue.
10.0
Joy
Exceptional
mature couple
03-28-2016
Pros: Luxurious accommodation with a staff that was warm and friendly. Spa was wonderful. Pedicures that were completely relaxing and hair stylists that really know their stuff. I can't say enough good things about their staff.
Cons: Not really a bad thing, but the lobby floor was being refinished, so it was a bit noisy when we arrived, but it never came to the other areas.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
03-26-2016
Pros: Friendly and helpful staff
Cons: The construction was a pain. The elevator was broken and the jack hammering was loud. The view from the room we were given was a boarded up old building out one window and a bank parking garage out the other.
9.6
Ronald
Exceptional
mature couple
03-26-2016
Pros: Superb place to stay; facilities, location, friendly and very service oriented staff;
Perhaps the finest small urban hotel we've experienced in the US
Cons: Nothing
9.2
Brooke
Wonderful
young couple
03-26-2016
Pros: Great service, close location to RiverWalk.
Cons: Bed was uncomfortable
9.6
Michael
Exceptional
mature couple
03-15-2016
Pros: Great staff. Perfect location
Cons: Not much
9.6
Gillian
Exceptional
mature couple
03-15-2016
Pros: Staff were very friendly and helpful. Nice restaurant for both breakfast and dinner (did not have lunch there). The room was large and well stocked with excellent turn down service. Oversized jaccuzi bath and separate shower in the bathroom.
Complimentary use of Spa facilities and gym.
Cons:
10.0
Robert
Exceptional
young couple
02-22-2016
Pros: Loved the jet bathtub and the glass shower. No shortage of hot water and the hot tub on the pool was fantastic. The food in the restaurant below was amazing as well. Bed was clean. You definitely get what you pay for here.
Cons: Wish we had a better view instead of the brick wall we had to stare at outside. But not a deal breaker.
10.0
Bon
Exceptional
mature couple
02-21-2016
Pros: Wonderfully friendly and attentive staff. Went out of their way to make our visit and comfort a personal priority.
Cons:
9.6
Miguel
Exceptional
young couple
02-15-2016
Pros: The daily juice was great! and Erica in the Spa did a great job!
Cons: The fact that we had to leave was the worst:-)
9.0
Jo
Wonderful
young couple
02-09-2016
Pros: It was quiet compared to most river walk hotels. I felt it was a personalized experience
Cons: Although the property was fantastic, I feel it's overpriced considering you can get the same in other river walk properties
10.0
Mark
Exceptional
mature couple
02-02-2016
Pros: Room was very clean every day.
Additional comforts like slippers, robes, water bottles, turn down service were appreciated.
Cons:
9.2
Poornima
Wonderful
young couple
01-07-2016
Pros: Spa was good. Roof top pool and spa were good. Check out was extended till 4PM from 12PM since we had spa appointments at the hotel. Complimentary breakfast was given,
Cons: Price on Booking.com was 399, and I paid 566$ at the time of checkout including all taxes and valet parking. I wish there was more transparency.
As we entered the room, the light bulb from the ceiling exploded on my fiancé;s head. Got away without any injuries but was upset because of that.
10.0
Stephanie
Exceptional
mature couple
12-30-2015
Pros: Clean and large room. Our view was of the wall, but not really there to gaze out the window. Check in was great, front desk was super nice and walked us to the elevator. Valet was warm and welcoming.
Cons:
9.6
Oscar
Exceptional
mature couple
12-29-2015
Pros: Location next to river walk, theater, and several restaurants. Room was spacious and elegant and the staff was outstanding.
Cons:
9.6
Benjamin
Exceptional
young couple
12-18-2015
Pros: I liked the whole place bottom to top. Rooms were very nice had a great view of the river walk. Staff was extremely nice and helpful never had any trouble getting anything done. Overall 5 star experience.
Cons: That nobody was helping the homeless.
10.0
Larry
Exceptional
mature couple
11-30-2015
Pros: Besides the great staff and comfortable setting, they went all out locating something important I left behind.
The morning buffet was amazing!
Cons: The weather was poor, but not the fault of Mokara.
Would have liked on-premise parking, but not possible.
8.3
Rosendo
Very Good
mature couple
11-25-2015
Pros: Best part of the room was the bed
The view from balcony
And the service from front desk and velet
Cons: Having to leave ?
9.0
Lakeisha
Wonderful
Solo Traveler
10-30-2015
Pros: Pleasantly surprised by amenities: slippers,eye mask, turn down service,bath butler,free bottled water and newspapers and best of all a jetted bathtub.I relaxed every night with bath salt soak.full array of luxury bath products.Spa was FANTASTIC!!MUST TRY
Cons: Not really. Minor things such as having to call twice for a forgotten item. Staff took care of all concerns I aadressed.
10.0
Trent
Exceptional
mature couple
09-25-2015
Pros: great stay , excellent service, couldn't have been better.
Cons:
10.0
David
Exceptional
young couple
09-08-2015
Pros: The staff was incredible as well as the location
Cons: They cut the WiFi service off 3 hours before we checked out.
8.8
Anonymous
Excellent
young couple
08-11-2015
Pros: The room was spacious and the bathroom lovely.
Cons: It was our wedding anniversary and we were told we'd have wine and cheese in the room. There was nothing :(
9.6
Glenna
Exceptional
young couple
07-05-2015
Pros: The service was incredible and everyone kindly looked after us!
Cons: The prices are very expensive!
10.0
Mary
Exceptional
review category group of friends
05-21-2015
Pros: Staying at this hotel was a delight. The staff could not have been more friendly, accommodating or professional. Ths location of the hotel is magnificient, right on the Riverwalk.
Cons: The service in the restaurant was slow. Buth then again it service was slow in every restaurant visited. Guess that's the difference in East coast.
9.6
Alfredo
Exceptional
family with young children
05-05-2015
Pros: The river walk can be quite busy and out stay at the Mokara was just exquisite!! The whole spa experience was divine and the restaurant is on the river walk. It was very clean and had a great aroma through out the hotel. The gym area was very neatly organized as well. Mini bar in room and snacks were a plus!!
Cons: That we didn't get a room overlooking the river like we had requested. They couldn't accommodate us in a room facing the river because they were booked. Our room was still very nice and all the amenities were fantastic!
10.0
Chris
Exceptional
mature couple
04-30-2015
Pros: Top notch, everything
Cons: I can't criticise a hotel of this quality
10.0
Stephanie
Exceptional
review category group of friends
04-29-2015
Pros: great location. great bathroom, great service
Cons:
9.6
Raul
Exceptional
young couple
04-19-2015
Pros: Would defiantly stay here again! Location and overall experience was excellent!
Cons: Cost for over night parking at the hotel should be less for guests.
9.6
Julie
Exceptional
review category group of friends
04-09-2015
Pros: Mokara staff are always extremely friendly and helpful. The hotel was very clean and kept up. It is very quiet which is amazing being right on the riverwalk! It was our anniversary and they upgraded us to a river view and complimentary bottle of champagne and chocolate covered strawberries in our room.
Cons: The beds were a little firm, but I am used to sleeping on a memory foam mattress.
9.6
Philip
Exceptional
mature couple
04-07-2015
Pros: The service was great. Excellent Spa. Very good food in the restaurant - in particular the fish and seafood.
Cons:
9.6
Anonymous
Exceptional
solo traveller
03-30-2015
Pros: best in riverwalk
Cons: paying for wifi
9.6
Jeff
Exceptional
mature couple
03-22-2015
Pros: From the moment we arrived, we were greeted personally and professionally, all accommodations were above and beyond, many thanks for making this weekend so special.
Cons:
10.0
Jerry
Exceptional
solo traveller
02-28-2015
Pros: Services were great!!
Cons:
9.6
Christina
Exceptional
mature couple
02-17-2015
Pros: The way the hotel smelled
Cons: That I couldn't stay another night
8.8
Marsha
Excellent
review category group of friends
02-15-2015
Pros: Location and staff
Cons: The bed. Need to have queen or kings.
10.0
Kelly
Exceptional
mature couple
02-10-2015
Pros: Front desk staff and Juan out front were great. Loved the spa and bar. Will definitely go back.
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