Motel 6 - #651

AAA Inspector Rating
8.7
Pleasant
69 Guest Ratings
2185 SW Loop 410
San Antonio, TX 78227- Map It
Photos
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AAA Inspector Notes
This is a great budget-level motel. King rooms have additional seating, microwave ovens and refrigerators. 122 units. 3 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
I-410 exit 7 (Marbach Rd), 0.7 mi w; on westbound access road. 2185 SW Loop 410 78227.
Pool
outdoor.
Dining & Entertainment
nearby.
Room Amenities
wireless Internet (fee). Some: refrigerators, microwaves.
Guest Services
coin laundry.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 69 guests
Showing reviews 1 - 5 of 47
6.7
Calibabii
Pleasant
young couple
09-08-2016
Pros: Everything was great besidethe wifi
Cons: No wifi
3.5
Robert
Poor
family with young children
09-06-2016
Pros: Location
Cons: We were here in San Antonio to see our son graduate bmt at Lackland afbWhat we didn't like....1 staff member, dirty sheets and towels with other people's hair and private hairs. Stains on towels and sheets, One of the room stunk real bad. Staff went to check out room and agreed it was nasty so we were moved to a different room. Only enough towels for one person and office didn't have anymore, really? No extra towels????? People (grubby sketchy guys) actually live there and hung out on balconies & were drinking beers both nights. They didnt move aside as my 23 YO daughter tried manevering around them to get to her room several times as they all kept staring her down until she entered her room. Wait it gets way worse......Staff member have me a hospitality credit for our inconvenience, so she said with a huge smile. The next day as we are spending time with son who we haven't seen in 8 weeks and I recieved a call from Motel 6 demanding to come get our stuff out of our rooms right away. Apparently that staff member didn't give a hospitality credit, she checked us out. We had to run back to hotel and figure out what was going on! We wasted a half day of fun planned activities during his town pass, OH BOY WAS I MAD AND CONFUSED BY THE LIES WE WERE GIVEN!!!! Manager finally got involved as staff said she wasn't there and was in office entire time. She heard the WHOLE story and said how sorry she was and offered us 2 rooms free for 1 more night and we pay the last night. We refused that offer and found another place to stay. Manager did give us a complete refund but they already ruined our special day which I rather have more more than anything, they cant fix this one! It was Absolutely 100% a horrible aweful afternoon I will never forget. I've driven by a couple Motel 6 since this incident and I get a empty neglected feeling that make me so mad. We just wanted a place to sleep and some peace, that's all.
3.3
Melissa
Poor
family with older children
08-07-2016
Pros: Location
Cons: It was filthy and mold in the bathrooms wall and smell of moisture. Towels were worn out, dirty and missing linen,dirty floors and uncomfortable beds,not a suitable place to rest
2.9
Katherine
Poor
mature couple
08-05-2016
Pros: Nothing
Cons: Facility. I spent $200 for 2 days in the worst place I've ever been to. Very sad for $200.
4.6
Ronald
Disappointing
mature couple
08-03-2016
Pros:
Cons: Beds were a mattress on flat board, no box Springs, not comfortable. Room small. Beds not made while we were there, no towels or toilet paper, we had to call down to desk to request them.
Showing reviews 1 - 5 of 47