Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guests love going back in time at this Spanish colonial styled property offering many accommodations with balconies overlooking the San Antonio River Walk, as well as the lush pool/courtyard area. Riverwalk dining is available at their 4 Diamond rated restaurant.
338 units, some kitchens. 7 stories, interior/exterior corridors. Accessibility (Call).
restaurant, also, Las Canarias Restaurant, see separate listing, full bar, entertainment.
Room Amenities
coffeemakers, pay movies, video games, high-speed Internet (fee), wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room, spa.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 537 guests
Showing reviews 1 - 5 of 50
9.6
Verified AAA Guest
Exceptional
Family w/Children
12-04-2017
Great location and easy access to the river walk.
Pros: Access to the river walk
Cons: The room view of the town and river walk was great but you will have to deal with the street. Room was still worth it though.
9.6
Anonymous
Exceptional
review category group of friends
04-18-2018
Exceptional
Pros:
Cons:
6.7
Teresa
Pleasant
family with young children
04-18-2018
Pleasant
Pros: The place were it is located.
Cons: The price was a little high and no fr we breakfast.and the idea of letting pets stay.in the bathroom by the sink were the small towels were.had a white hair.didnt know what to think.(dog or human)
9.6
Rosie
Exceptional
young couple
04-17-2018
Very good
Pros: Really close to all places we want to visit.
Cons:
9.6
Jennifer
Exceptional
young couple
04-17-2018
Great place...historic and pretty!
Pros: Our room opened right out to the pool, which was amazing. They have the BEST margaritas...and you can order them poolside! Great location right on the river walk. Their restaurants are WONDERFUL!
Cons:
5.0
Anonymous
Fair
family with young children
04-16-2018
Passable
Pros:
Cons:
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: location
Cons: room was old and it showed. Valet parking VERY expensive.
10.0
Gail
Exceptional
Traveling as Couple
04-13-2018
Pros: The Omni La Mansion Del Rio is the perfect place to have the San Antonio experience. It is located directly on the River Walk. It is within walking distance to most all of the points of interests in the city. The breakfast buffet is fabulous.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
04-13-2018
Pros: Location and very spacious
Cons: No
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The property is directly on the riverwalk. The breakfast buffet is amazing! The pool area is inviting - too bad it was not warm enough to use it. Inexpensive public parking is available across the street.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The room was nice, the bed comfortable.
Cons: No
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Great stay. Location!
Cons: No
1.0
Verified Hotel Guest
Very Poor
Family with Young Children
04-13-2018
Pros: Hotel Staff extremley rude, bath room had boold stains.
Cons:
10.0
Jessica
Exceptional
Traveling as Couple
04-13-2018
Pros: The room size and comfort
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-13-2018
Pros: location
Cons: room service was extremely expensive
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: Everyone was very friendly & helpfula
Cons: Not anything you can change. Toilet too close to door
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: Great location and the staff was very nice.
Cons: Our shower wouldn't drain well so there was standing water in the tub when you took a shower. Other than that the room was great.
5.0
Richard
Fair
Business Traveler
04-13-2018
Pros:
Cons: The hotel with its low ceilings and darker tone furniture just made everything look and feel dingy. My room was on the first floor overlooking the pool. Having to Jeri the shades closed for privacy is like staying in a cheap motel
10.0
Walter
Exceptional
Traveling as Couple
04-13-2018
Pros: The overall service in every venue was exceptional. The restaurant has a great ambiance and excellent food.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The overall experience was AMAZING!! The one stagg member who stood out the most was the bellhop - he went above and beyond to make sure our stay was nothing but the best!!
Cons: The room was very nice, but only downfall was no window (and that was our own fault for not going ahead and booking a riverside view room)
3.0
Christine
Poor
Business Traveler
04-13-2018
Pros: The maintenance man brought me an additional lamp so had extra light to work on my project
Cons: This was not a 4 star room that I'm accustomed to staying in Rooms were very dimly lit Bath tub was dirty Coffee maker did not work Furniture was worn out Didn't feel safe... Difficult to find your way around the hotel
7.0
Michelle
Good
04-13-2018
Pros: It's location.
Cons: Overpriced and did not include breakfast
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: The location can't be matched. The service was first rate. We were upgraded to a king riverview when we arrived and couldn't have been happier. Their pillows were heavenly and robes were so soft! We could not have had a better experience.
Cons: No
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros: The character of the hotel was amazing. Location was perfect
Cons: No
8.0
Verified Hotel Guest
Very Good
Family with Young Children
04-13-2018
Pros: I like the mini bar in the room
Cons: No
10.0
Austin
Exceptional
Family with Young Children
04-13-2018
Pros: Clean very nice hotel. Could use more updated rooms but other than that this property is hard to beat. Amazing location
Cons: No
3.0
Verified Hotel Guest
Poor
Family with Teens
04-13-2018
Pros: The location
Cons: Spent the first night in a room next to barking dog. Called the front desk several times with no response to my complaint.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
04-13-2018
Pros:
Cons: The a/c did not go below 70 degrees
10.0
Ronnie
Exceptional
Family with Young Children
04-13-2018
Pros: This is an very nicely located hotel in the heart of the San Antonio River walk. Great pool, court yard, and restaurant in hotel is awesome. Room service was great as well
Cons: Thing about older hotels is the rooms are smaller and doors are a little weird. Some rooms only have exits out the french style doors while others have both type of doors. Location of A/c vent was my largest dislike. doesnt cool wholeroom not central.
5.0
Leslie
Fair
Traveling as Couple
04-13-2018
Pros: Location
Cons: I didn't feel like it met 4 star standards. Employees didn't treat you special or go out of their way. The room needed updating.
10.0
Laura
Exceptional
Group Traveler
04-13-2018
Pros: This place is just wonderful and centrally located.
Cons: No, there is nothing to not like about this hotel
9.0
Paul
Wonderful
Business Traveler
04-13-2018
Pros: Location
Cons: Valet Parking is extremely expensive.
9.0
Dana
Wonderful
Family with Teens
04-13-2018
Pros: Coffee at room in morning
Cons: Room without a view
5.0
Dana
Fair
Business Traveler
04-13-2018
Pros: Good clean room
Cons: We did door hanger for coffee and it never came? It's the little things that mean so much?
5.0
John
Fair
Business Traveler
04-13-2018
Pros: The location
Cons: Security doors didn't work correctly. Bad smell in the room. Found peanuts under and on side of the bed. Not the place it used to be!
1.0
Debra
Very Poor
Group Traveler
04-13-2018
Pros: Location on Riverwalk
Cons: Parking/check in crowded, no Air-conditioning in elevator or hallways, old and outdated, room service did not answer phones, NOT A 4 STAR EXPERIENCE. SO DISAPPOINTED.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: The location and service!
Cons: The part of the hotel that I stayed at did not have air conditioning in the main hall ways. San Antonio in the summer is really hot especially when you are tugging luggage.
9.0
Gregory
Wonderful
Family with Young Children
04-13-2018
Pros: Great location!
Cons: Room was a bit small as well as the bathroom.
10.0
Marc
Exceptional
Family with Teens
04-13-2018
Pros: Excellent location.
Cons: $40 valet parking per day!
10.0
Coy
Exceptional
Family with Young Children
04-13-2018
Pros: Great Hotel right On the River Walk . Very clean and friendly staff . Thank you
Cons:
7.0
Verified Hotel Guest
Good
Family with Young Children
04-13-2018
Pros: The location is the best!
Cons: The a/c is a big issue - only one vent in the room and it's not in a good location. I had to get another room because mine was so hot and they really couldn't do anything - tried bringing a fan the first night which helped.
8.0
Kellee
Very Good
04-13-2018
Pros: It was beautiful.
Cons: The pool closed at 10pm so we didn't get to swim.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Room was clean and spacious
Cons: Parking is a little pricey
10.0
Rogie
Exceptional
Solo Traveler
04-13-2018
Pros: The Decor.
Cons: It was a great experience.
10.0
Desiray
Exceptional
Family with Young Children
04-13-2018
Pros: The hotel was friendly and helpful. The parking attendants held the door open for us everytime we were walking into the lobby area. Also, the room was very clean.
Cons:
10.0
Edna
Exceptional
Family with Young Children
04-13-2018
Pros: Location
Cons: AC did not work well to cool off the room
10.0
Mitchell
Exceptional
Traveling as Couple
04-13-2018
Pros: Everything was great and great location ... the breakfast buffet was good and priced affordably ...
Cons:
5.0
Verified Hotel Guest
Fair
Family with Young Children
04-13-2018
Pros: The size of room was decent.
Cons: The first room we got was dirty.....after letting front desk know, they changed us to a riverview room. The hotel is not very kid friendly.
10.0
Jena
Exceptional
Group Traveler
04-13-2018
Pros: I really like the location and the ambiance of the hotel! I also appreciated the help of hotel employee the front desk! Valet guys were very kind and helpful also!
Cons:
10.0
Marion
Exceptional
Senior Traveler
04-13-2018
Pros: The location was great, right in the center along the San Antonio River Walk, but was quiet. Very nice pool. Love the character and beautiful decor.
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