Omni San Antonio Hotel at the Colonnade

AAA Inspector Rating
8.7
Very Good
101 Guest Ratings
9821 Colonnade Blvd
San Antonio, TX 78230- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
4.0
Overall
Room3.6
Bath3.4
Public Areas4.0
AAA Inspector Notes
Refined public areas and guest rooms are offered at this traditional hotel. The spacious indoor and outdoor pools are adjacent to the complete exercise room. Located near multiple dining and shopping options. Smoke free premises. 326 units. 20 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-10 exit 561 (Wurzbach Rd); on westbound frontage road. Located in Colonnade Mall. 9821 Colonnade Blvd 78230.
Pool
outdoor, heated indoor.
Dining & Entertainment
Bolo's, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, exercise room, massage.
Guest Services
valet laundry, airport transportation, room service, area transportation-within 5 mi.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 101 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
07-21-2017
The beds are comfortable.
Pros: Hotel employee  was the only staff member who was very courteous and helpful. The kids liked having their own space with a TV.
Cons: No refrigerator to use. It was locked. Also, I asked front desk about Internet. I was told I could get complimentary access, that she'd send me an email. I never got the email. Parking, too, was difficult since they were hosting an event.
7.0
Anonymous
Good
07-21-2017
Pros: Rate.
Cons: For a Four Star Hotel it had little Bell hop service.
8.0
Anonymous
Very Good
07-21-2017
Pros: They had a cute pool/movie activity for the kids in the evening. The rooms were nice and clean. The front staff was very friendly. The exercise room was adequate. The location was perfect for our needs.
Cons: The room walls were paper thin and you could hear the tv next door.
9.0
Anonymous
Wonderful
07-21-2017
Pros: The cleanness of it and the staff was amazing.
Cons:
10.0
Anonymous
Exceptional
07-21-2017
Great pool for the whole family. One indoor and a better one outside. Food and beverages available with movies too. Great hotel, my favorite in San Antonio.
Pros: Very comfortable bed and pillows! Clean room!
Cons: No.
Showing reviews 1 - 5 of 50