Red Roof Inn San Antonio (NW-SeaWorld)

AAA Inspector Rating
8.7
6880 NW Loop 410
San Antonio, TX 78238- Map It
Photos
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AAA Inspector Notes
Coffee lovers steer clear of ground level rooms that lack coffee makers. This property offers some rooms with at-door parking; microwaves are available. Smoke free premises. 123 units. 3 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-410 exit 11 (Alamo Downs Pkwy); on eastbound frontage road. 6880 NW Loop 410 78238.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, high-speed Internet, wireless Internet, safes. Some: coffeemakers.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 587 guests
Showing reviews 1 - 5 of 50
7.8
Verified AAA Guest
Good
Family w/Teens
09-28-2016
The pool was very cloudy, towels were stained. And the lady that was in staff when I checked out at 4 was rude and lazy.
Pros: Location and the beds were comfortable.
Cons: Pool was very cloudy. Abs the towels were stained.
4.2
Francisco
Disappointing
family with young children
04-26-2017
Pros: All rooms have flat TV, refrigerator, microwave, and safe Rooms have wood floor instead of carpet. This is good for people with asthma or allergies Air condition equipment is quiet and works perfectly Check-in and check-out were fast and easy Pillowcase and sheets smell and look clean Wi-Fi is fast enough
Cons: Some rooms are infested with bugs. I can count around 24 bug bites on my head, right arm and upper back. I would close this hotel until bugs are exterminated. I had this bug issue on last two days of stay, perhaps they came on the last change of sheets. I asked front desk if there were bugs on rooms before checking in and I was told there were no bugs. I could add photos of bug bites but they are not nice. I booked 2 rooms for a total of 5 people. I had to go to front desk to ask for the towels every single day. There was a time there were no clean towels and I was given floor towels we did not use. Room service failed one day. Room was reported as DND (Do Not Disturb) card was set on the room, but we set it to "Please clean the room" and that is how it was when we returned to room at the night. Floor was not mopped every day. Room keys failed every day and I had to go to front desk to fix them. Some lights on parking lot are not working. Facility would benefit of surrounding it with a fence or bush to restrict access from the street. Small pieces of carpet are under beds. Removing them would benefit the room Rooms are not equipped the same way. Some have iron board, other a small coffee maker Bath door frame are rusty Shower was poorly renovated. There is masking tape on the shower arms, bathtub walls are not properly sealed and it was painted when wall was painted. It is a waste of money Hotel has no breakfast as other on same price range From my point of view, management is not making their job, or hotel is not interested on improving as it has enough occupancy.
5.8
Anonymous
Okay
review category group of friends
04-26-2017
Pros: Bed was very comfortable.
Cons: Cockroach in my room
4.6
Esmeralda
Disappointing
review category group of friends
04-25-2017
Pros: The kleenex pack
Cons: No breakfast It was suppose to be 2 queen beds we got 2 full no rollaways only 2 towels in the room
9.6
Kandy
Exceptional
family with young children
04-24-2017
Pros: It was easy to get to the AF base from where we were.
Cons: Car alarms going off at night and kids playing in the hall later at night.
Showing reviews 1 - 5 of 50