Sleep Inn & Suites-SeaWorld

AAA Inspector Rating
8.7
143 Richland Hills Dr
San Antonio, TX 78245- Map It
Photos
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AAA Inspector Notes
In a quiet location, this property with a variety of room styles caters to SeaWorld visitors. 72 units, some two bedrooms. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-410 exit 9A, jct I-410 and SR 151. 143 Richland Hills Dr 78245.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 26 guests
Showing reviews 1 - 5 of 30
9.6
Jose
Exceptional
mature couple
09-15-2016
Pros: Staff was excellent.a good nights rest.the pool was great.
Cons: The eggs were out of a can. The lobby bathroom was a mess. Staff fix ed the problem
2.5
Karen
Poor
family with older children
08-16-2016
Pros:
Cons: Bed bugs, dirty clothing left in room, dirty shower and bathroom floor, room not vacuumed, dirty sheets,towels removed during stay and no new ones put in when I called for them they said I had to go to front desk to get them. No linens for sofa bed even though I stated 6 people in room. Couldn't get a decent blanket until third night. When I asked if we could get a refund due to filth we were told we couldn't because it was booked thru booking.com ! I now have to treat house and vehicle for not only myself but those who stayed with us! I spent a total of $1100.00 for two rooms just to leave with an infestation not to mention a dirty q tip on floor of hall for four out of five nights,hot tub has green slime on walls, pool room floor had cleaning sulution seal tabs from bottle along with other Garbage the entire stay, towels were not washed properly beings that there was dried makeup in both them and the washcloths! Ielevatorbhas sunflower shells on floor and they were there the entire five nights! Ipaid too much to stay in a dirty hotel! My pregnant daughter in law called yesterday to complain about the bites all over her and my granddaughter and her call has not been returned yet! I have never left a bad review for anything before but this made all of us miserable rather then enjoying watching my son graduate basic training! Very dissatisfied. We didn't take pictures of everything but now I wish we had! Oh and you have to like standing in dirty water because the showers full up about two inches while you are using them! Bathrooms in lobby were not cleaned during our stay either and they needed it at least the toilets did
10.0
Anonymous
Exceptional
family with young children
08-02-2016
Pros: Staff was amazing. Very cooperative and friendly. Especially, the ladies working the breakfast bar in the mornings.
Cons: Breakfast lines are way too long. Maybe rearranging the waffle machine to a corner versus in the middle. Eggs were not good at all - the boiled nor the patties. Not sure if that's the proper name for them.
2.5
Anonymous
Poor
family with young children
07-28-2016
Pros: Location of the hotel was close to SeaWorld
Cons: They had roaches in the kitchen area!!! Then the manager said they were "part of mother nature" and that he couldn't do anything about them since they already have regular pest control service. He was extremely rude and didn't have a care in the world about his customers in the hotel. I would give 0 stars if I could!
7.5
Roberto
Good
family with older children
07-19-2016
Pros: La alberca
Cons: Una lavadora
Showing reviews 1 - 5 of 30