This historic hotel was physically moved from across town and is featured in the "Guinness Book of World Records." Public areas and guest rooms have an early 1900's decorative theme.
Smoke free premises. 37 units. 4 stories, interior/exterior corridors.
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 30 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
07-21-2017
Pros: Decor, nice furnishings
Cons: the floors were very uneven almost a half a foot dip in the middle of the room. Sink counter needed replacing, black marks and dust on bathroom ceiling. Had a hard time checking me in and tried to charge me long distance for a local call.
6.0
Anonymous
Pleasant
07-21-2017
Pros: The History, Location
Cons: Guest Attention. The hotel was very short staffed.
10.0
Anonymous
Exceptional
07-21-2017
Pros: Really liked the old charm of this hotel. Complimentary lemonade was awesome on the hot Texas day! Awesome will stay again
Cons: Had to go out side to get to our room and had a hard time opening the door. But that was not a big dea just a hiccup per say
9.0
Anonymous
Wonderful
07-21-2017
Pros: I really liked how spacious the room was and the staff members were very welcoming.
Cons: The bathroom counters weren't very clean.
5.0
Anonymous
Fair
07-21-2017
Pros:
Cons: Mold in vents, heater did not work
2.0
Anonymous
Poor
07-21-2017
Pros:
Cons: rooms from the early 1900's. Getting an extra roll away will cost you an additional $35 a night. Better to pay the extra money and get an up to date hotel.
9.2
Anonymous
Wonderful
04-23-2017
Superb
Pros: Friendly, helpful staff, large room
Cons:
10.0
Anonymous
Exceptional
04-22-2017
Wonderful!
Pros: Your hotel's location for the event we were there was prefect.
Cons: My short visit.
10.0
Anonymous
Exceptional
04-21-2017
Exceptional
Pros: Beautiful old Victorian feel. Very spacious, and great location next to River Walk. Also, very reasonably priced for the size of the room and location.
Cons:
6.7
Anonymous
Pleasant
04-07-2017
Pleasant
Pros: great location within walking distance to everything friendly staff with snacks in the lobby
room had a balcony which was nice but no chairs to sit on
Cons: property is showing its age. mattress was VERY worn out, so were the chairs. outside courtyard was dirty, and not usable pay for parking
9.6
Anonymous
Exceptional
03-31-2017
My daughter and I enjoyed...
Pros: Beautiful room. Good location. Loved the story about moving the entire hotel!
Cons: Booked a queen suite and thought I was getting a queen size bed but got a full size bed instead. Also emailed for any amenities for my room to celebrate my birthday, I would have gladly paid for. Got nothing. Didn't receive any reply saying you didn't offer anything either.
9.6
Anonymous
Exceptional
03-22-2017
Fabulous
Pros: Stayed in the nautical suite and it was amazing! Really nice decor and the blankets were so comfy!
Cons: Since it was an old building the ac was a bit difficult to control
10.0
Anonymous
Exceptional
03-17-2017
San Antonio historic hotel
Pros: The location was perfect
Cons: Nothing
2.9
Anonymous
Poor
03-16-2017
Bugs in the bed and...
Pros:
Cons: Bugs in the bed and bugs in the bathroom.
5.8
Anonymous
Okay
03-16-2017
Okay
Pros: Good location
Cons: Hotel was under construction. The exercise room was closed, no restaurant on site and condition of room was not worth the money.
3.8
Anonymous
Poor
02-27-2017
Extremely Disappointed
Pros: The location was close enough to the Riverwalk.. nice restaurant near by.
Cons: I realize this is a historical building, however, this was one of the most dirtiest places I've stayed! Cracked tile, peeling wallpaper, & dust galore! The shower appeared that it had not been cleaned properly for some time as the wall had (what appeared to be) dried blood on it! I did not pick this location, was found by a family member & I agreed to stay.. worst decision ever. Disappointed for sure..
8.3
Anonymous
Very Good
02-20-2017
A charming hotel, good value,...
Pros: The location, close to our conference, and fairly close to the Riverwalk, for a good price, about half of surrounding hotels. Antique lovers will like this old hotel, it has atmosphere.
Cons: No breakfast, and the nearest restaurant was slow and opened too late for most of our conference. We ate instead at the conference hotel, the only option close enough, but the price there was very high. The Fairmont has a restaurant on the lower floor under construction; once it's finished, this problem I think will be solved.
6.7
Anonymous
Pleasant
02-15-2017
Visit in San Antonio was...
Pros:
Cons: Room very dark not enough lights
The facility in general needs a face lift
Starting at the réception (doors needs badly to be repainted etc
7.1
Anonymous
Good
01-25-2017
Good
Pros: Good staff that were easy to talk with and accommodating.
Cons: bathroom tub did not drain and loud guests at late hours
10.0
Anonymous
Exceptional
11-16-2016
Exceptional
Pros: Very friendly and helpful staff!
Cons:
5.4
Anonymous
Fair
10-01-2016
Run, run far away
Pros: Staff was extremely friendly and helpful.
Cons: -They kept the hold on my card for almost a month after checking out
-there was mold in the bathroom vents
-dust under all of the furniture
-couldn't fix the pricing because I used booking.com. It's probably policy so I understand. Had to call booking.com to fix it. Choose hotels wisely before using Booking if you think there will be problems.
-a cockroach came up out of the bathtub drain at around 6am so we left that same morning at about 7am. Still had to pay $20 valet and still had to pay for the 1 night stay. Shouldn't have had to pay for anything. At least staff was polite.
4.2
Anonymous
Disappointing
08-12-2016
Razoavel
Pros: Do espaço do apartamento
Cons: Atenfimento no chek-in e check-out
4.6
Anonymous
Disappointing
07-27-2016
Convientent and close to convention...
Pros:
Cons: Old and need of new carpeting and painting.
Plumbing needed upgrade. There was no restaurant.
7.1
Anonymous
Good
07-25-2016
The Old Girl Needs New...
Pros: The location is good if you're going to the convention center. Otherwise, it's on the edge of the Riverwalk. When the construction of their restaurant (none now) and try Convention Center / park complex is finished it will be a prime location.
Cons: It's definitely in need of renovation. The beds and pillows were uncomfortable, no fridge or microwave in the room, bathroom very dated and small for 2 people to use. Some mold in the tub shower.
7.1
Anonymous
Good
07-15-2016
Historic..beautiful. .and good location
Pros: A beautiful historic hotel located close to the river walk and the Alamo Dome. The rooms were beautiful.
Cons: No view. .overlooking a busy street. The hotel needed a lot of physical repair on the outside. Lots of rotting wood on windows and balconys. So sad..for it to fall into disrepair when it's so historic and beautiful.
7.5
Anonymous
Good
06-26-2016
expected more in the way...
Pros: very nice comfortable room
Cons: No breakfast available. Had to go to the hotel next door
No parking except valet. Expensive
6.3
Anonymous
Pleasant
06-26-2016
Pleasant
Pros: close to convention center
Cons: no frig, no dresser
10.0
Anonymous
Exceptional
06-17-2016
best stay ever!
Pros: loved! loved! loved! loved the ambiance, decorations, the history of hotel, softest sheets and bedding, cookies and fruit in lobby, clean, late check out, walking distance to all the restaurants and friendly staff. looking forward to another stay :)
Cons: not a thing!
8.8
Anonymous
Excellent
05-31-2016
Loved my stay! Had a...
Pros: The ambiance was really amazing! Loved the architecture and how well it was preserved. The staff were friendly and the grounds were well kept. It was like staying in the French Quarter in New Orleans. I also loved the premium consumables they offer. Bath and Body Works toiletries, and Starbucks coffee...YES!
Cons: The bed was pretty hard, but still manageable. The tub was abnormally slippery. It would be nice if there was a pool or a bar/cafe.
10.0
Anonymous
Exceptional
05-31-2016
Old worldly feel with comforts...
Pros: The room was very inviting and the beds were very comfortable. Location is within walking distance to the sites we wanted to see. Definitely will stay here again!
Cons: No Vending machine for drinks and snacks instead of having to order items from reception desk.
10.0
Anonymous
Exceptional
05-31-2016
amazing stay!
Pros: The staff was very helpful and very nice and respectful! The room was sooo comfy and relaxing!! The a.c. is amazing, decor is gorgeous!! Nice complementary lemonade and cookies in the lobby!^^ We stayed in the princess sweet room 344!! Nice canopy over the queen size bed, the room also include a balcony!^^
Cons: Nothing!!
10.0
Anonymous
Exceptional
05-07-2016
Cloud nine!
Pros: Such a comfortable space. Very relaxing.
Cons:
6.5
Anonymous
Pleasant
04-25-2016
Pleasant
Pros: Location was good
Close to everything
Cons: Our room was right by the street
Niosa clean up took place overnight
and it was very noisy we hardly slept
9.2
Anonymous
Wonderful
03-16-2016
Superb
Pros: Fantastic Service
Cons: No food available
8.3
Anonymous
Very Good
03-14-2016
Alamodome
Pros: Location
Cons:
7.9
Anonymous
Good
03-08-2016
Would visit again but perhaps...
Pros: Beautiful historic setting in an ideal location
Cons: The toilet ran and required constant removal of the tank top to adjust the stopper. Also the vents in the bathroom were very dirty.
6.3
Anonymous
Pleasant
02-05-2016
falls short of expectations
Pros: soft blanket and pillows, liked the balconies but not much of a view, liked the location best
Cons: i was in a room where it was necessary to walk up stairs but on check out there was no one to assist with getting our luggage from the room to the car! i also did not like that there was no easy access to ice but would have to have it delivered.
6.3
Anonymous
Pleasant
01-28-2016
Pleasant
Pros: Good location
Cons: Rotten window sills,noisy fan in bathroom went incessantly.bathroom ceiling poor state as was wall paper.
Expensive considering there were no facilities.Too hot.
7.1
Anonymous
Good
06-08-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
05-22-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
04-12-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
03-20-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
07-07-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
05-06-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
03-14-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
01-04-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
03-11-2017
Good
Pros: Staff
Cons: Windows were rotted and broken- room was open to the outside
6.3
Anonymous
Pleasant
02-22-2017
Great character, historic building, room...
Pros: The classic architecture and character of the building
Cons: The vents in the ceiling in the bedroom and the bathroom were disgusting, dark gray/black dust in the vents, but in the bathroom there were black mold spots on the ceiling next to the vent too. Very disappointed. I understand the building is old, but they still need to clean the vents and bathrooms.
3.8
Anonymous
Poor
07-26-2016
Poor
Pros: Whoever we did call for ice it was promptly delivered.
Cons: Old and musty smelling. Rusty shower curtain rod. Musty bed spread and decorations. Curtains falling down. Poor desk attendant was also valet. Doing two jobs. No ice machine. I know it's an old historic hotel but poorly maintained. Generally icky.
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