The Westin Riverwalk, San Antonio

AAA Inspector Rating
8.7
Excellent
354 Guest Ratings
420 W Market St
San Antonio, TX 78205- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Notes
Nothing minimalistic here. On the coveted River Walk, guests are wowed by this striking hotel featuring luxurious public areas, haute Italian cuisine, elegant guest rooms and attentive service. Guests love the famed "Heavenly Beds" and "Heavenly Showers" featured by this chain. All showers include upgraded shower heads and hand-held sprayers. Smoke free premises. 473 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
2 blks w of Navarro St. Located on River Walk. 420 W Market St 78205.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Zocca Cuisine d'Italia, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, video games, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
exercise room, spa.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets accepted.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 354 guests
Showing reviews 1 - 5 of 50
6.7
Martha
Pleasant
young couple
04-17-2017
Pros: Room and bed was comfortable and clean.
Cons: Loud street noise in the evening. The workout room was next to our room and we could hear the weights slamming on the floor at 11pm
8.8
Kristen
Excellent
young couple
04-15-2017
Pros: The bed and pillows were awesome!
Cons: The coffee was way to strong and there was not enough cream and sugar to help it.
5.0
Luisa
Fair
family with young children
04-14-2017
Pros: Tha hotel has great location and is very pretty.
Cons: There were not enough personal care products in the bathroom as well as towels. They took more than an hour to bring them to the room. This happened two days in a row. They paid for our overnight parking in response to this situation. When we travel what we look for is good service and comfort. We are not going back to this hotel.
8.8
Virginia
Excellent
solo traveller
04-10-2017
Pros: The dining room and bar were very nice and there was access to an outdoor patio on the Riverwalk. Food was excellent and servers were efficient and friendly. The location was one of the best along the river. Most all of the attractions in downtown San Antonio were within walking distance.
Cons: The bedding was atrocious. Not the bed! The covers must have weighed 25 or 30 pounds and were wrapped in the top sheet and a duvet cover. I had to virtually strip the bed in order to be able to move in it, much less turn over. There was no alternative light-weight cover available in the closet as is frequent in 4 or 5 star hotels. Turning the AC down was not an appropriate solution -- it was the weight of the cover that was the problem.
7.5
Garrett
Good
young couple
03-17-2017
Pros: The on-demand movies.
Cons: Everything could have been a bit better.
Showing reviews 1 - 5 of 50