The Westin Riverwalk, San Antonio

AAA Inspector Rating
8.7
Excellent
354 Guest Ratings
420 W Market St
San Antonio, TX 78205- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
4.1
Overall
Room4.0
Bath4.1
Public Areas4.4
AAA Inspector Notes
Nothing minimalistic here. On the coveted River Walk, guests are wowed by this striking hotel featuring luxurious public areas, haute Italian cuisine, elegant guest rooms and attentive service. Guests love the famed "Heavenly Beds" and "Heavenly Showers" featured by this chain. All showers include upgraded shower heads and hand-held sprayers. Smoke free premises. 473 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
2 blks w of Navarro St. Located on River Walk. 420 W Market St 78205.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, also, Zocca Cuisine d'Italia, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, video games, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
exercise room, spa.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 354 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: I paid $----- for a room face to river but I don't see river....just seen the tree only...bancony still had trash...customer service promise special offer anniversary but don't see anything...swimming pool is very poor...just for kids...unsatisfy
10.0
Anonymous
Exceptional
08-11-2017
49 anniversary celebration
Pros: Cleanness
Cons:
10.0
Anonymous
Exceptional
08-11-2017
It's great
Pros: Service
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful hotel with great staff
Cons:
1.0
Anonymous
Very Poor
08-11-2017
Pros: nothing
Cons: very disorganized, they booked extra nights, and they had no concept of what was going on..locked us out of our room and had no clean room, nor coffee.. refuse to ever stay at this hotel again..pricing was not worth the service.
Showing reviews 1 - 5 of 50