TownePlace Suites by Marriott Airport

AAA Inspector Rating
8.7
Wonderful
176 Guest Ratings
214 NE Loop 410
San Antonio, TX 78216- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.4
Bath3.1
Public Areas3.1
ARATED
AAA Inspector Notes
Catering to extended-stay guests, with a variety of room types, this property boasts glitzy, contemporary décor. The cool pool features gas grills for guests that want to chill. Smoke free premises. 106 units, some two bedrooms, efficiencies and kitchens. 4 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-410 exit 21A (Jones Maltsberger Rd); on eastbound frontage road. 214 NE Loop 410 78216.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk, airport transportation, area transportation-within 3 mi.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 176 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Courteous staff and comfortable room. Liked the mini-kitchen especially. Very quiet location close to interstate.
Cons: Went to breakfast about 30 minutes before closing. Most of the hot food was already gone and there didn't seem to be much of an effort to replenish.
1.0
Anonymous
Very Poor
08-11-2017
The manager was very rude upon check in. When I travel for work, we are given $100 gift cards for incidentals. Not only did the manager refuse my incidental card, stating it was against marriott policy to accept visa gift cards but he then proceeded to tell my wife and I along with my 2 year old that we needed to leave and that he would cancel our reservation.
Pros: Location was ideal
Cons: Manager and staff were VERY RUDE and we're not accomidating.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The customer service of the staff here was absolutely fantastic! There was a bit of renovation work going on during my stay and the staff was incredibly helpful in communicating the work and its potential impact to areas.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Conveniently located near airport.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Free breakfast buffet was excellent. Did not use internet. Free parking and was able to park close to front door. Staff was very knowledgeable and friendly. Good overall hotel.
Cons: Difficult to find the hotel, very congested area. Refrigerator did not close, but did not find out until next morning when our drinks were warm.
Showing reviews 1 - 5 of 50