The lobby includes conversational and breakfast seating arrangements. Guest rooms include large desks, upholstered chairs and granite accents.
Smoke free premises. 69 units. 3 stories, interior corridors. Accessibility (Call).
Cons: Carpets really need to be cleaned. The hallways and elevator are vacuumed, but they are filthy looking. Our toilet would tilt when you sat on it, water was leaking out of the side. I did inform the front desk.
7.1
Candice
Good
solo traveller
08-23-2016
Pros: I will not eat powered eggs.
Cons: Hallways need to be painted. Carpet dirty.
5.4
Rosa
Fair
solo traveller
08-22-2016
Pros: Comfortable rooms
Cons: I never got my fifty dollars back they charged me thats crazy 150 a night for that room was not worth it.
6.3
Anonymous
Pleasant
family with older children
08-21-2016
Pros:
Cons: Bathroom not properly cleaned-- urine stains on toilet from last guest. Bedside table had stain. Very disappointing-- I usually like this chain.
3.3
Anonymous
Poor
family with young children
08-15-2016
Pros: breakfast good enough
Cons: broken a/c, bad hotel smell, extremily old facilities and hotel in general, smoking neighbors on non-smoking floor, too much chlorine chemicals in pool water
6.3
Charles
Pleasant
family with young children
08-11-2016
Pros:
Cons: chlorine in pool was extreme.
We got a regular room with a king bed, not the king suite we reserved.
7.5
Diann
Good
family with young children
08-09-2016
Pros: Convenient location and enjoyed facilities offered
Cons: All was good
7.5
Paul
Good
mature couple
08-07-2016
Pros: Breakfast
Comfortable bed
Cons: The ice makers were not working on any floor.
The night light in the bathroom was burned out.
The shower drain was almost completely plugged.
7.9
Anonymous
Good
review category group of friends
08-02-2016
Pros: The beds were very comfortable, amenities were very nice.
Cons: I didn't like not getting a receipt when I checked out. Other guests were very noisy in the halls, I know staff can't help other people's behavior.
5.8
Nita
Okay
family with older children
07-30-2016
Pros: Breakfast was good!
Cons: Hot tub not even warm....staff was stingy with pool towels.....had to ask several times for towels
10.0
Kathleen
Exceptional
mature couple
07-27-2016
Pros: Very comfortable room, great beds, big fluffy towels, the breakfast was super. Rarely is breakfast included and this was a nice plus. I would stay here again and would rate it highly.
Cons: Nothing, everything exceeded my expectations!
6.7
David
Pleasant
mature couple
07-26-2016
Pros: They were short staffed in housekeeping so some things were missed in their dayly cleaning.
Cons: AC worked overtime to reach a slightly comfortable temp
5.8
David
Okay
solo traveller
07-25-2016
Pros:
Cons: The property has not been updated.
10.0
Dennis
Exceptional
Traveling as Couple
07-18-2016
Pros: Very clean and comfortable accomidations. Breakfast was a nice setup with a very good variety. Staff was very friendly and accomidating.
Cons: I have no complaints of this Hotel and they will get my business again.
3.0
Verified Hotel Guest
Poor
Traveling as Couple
07-16-2016
Pros:
Cons: The quality of this hotel has fallen since the last time we stayed. Very little toilet paper in room no extra roll. 2nd nite again very little toilet paper the clean up cart did not have any. The room was not very clean
8.8
Jackie
Excellent
family with older children
07-12-2016
Pros: The pool was nice, breakfast was good only wish there was cartons of milk. The staff very nice and helpful and I know the hotel was full with children and babies but we were at the end of the hall and it was very quiet
Cons: The A/C wasn't working good, first night was hot The second night it got a little better
9.2
Pamala
Wonderful
mature couple
07-02-2016
Pros: The bed was very comfortable.
Cons: The price could've been lower.
7.1
Traveler
Good
solo traveller
05-24-2016
Pros: Good breakfast/very helpful staff at front desk and especially the lady handling the breakfast offerings. Good room for the price.
Cons: Hallways were overly warm. Carpets needed vacuuming in elevator and halls.
9.6
Blanca
Exceptional
review category group of friends
04-23-2016
Pros: THE PROPERTY LOOKS LIKE IT WAS RECENTLY RENOVATED. THE ROOM HAD AN ELEGANT AND SIMPLE DECOR. VERY COMFORTABLE.
Cons: EXCELLENY BREAKFAST BUFFET. MAYBE THE BUFFET HOURS ON SUNDAYS COULD BE 7 TO 11AM.
9.2
Robert
Wonderful
mature couple
03-31-2016
Pros: Staff extremely helpful.
Cons: No towels at the pool
7.9
Victoria
Good
family with older children
03-28-2016
Pros: The beds were pristine. The breakfast room was nicely appointed. Loved the orange juice.
Cons: There were little to no Gluten Free items to choose for breakfast. The apples and bananas looked old.
6.3
Ramona
Pleasant
mature couple
03-22-2016
Pros: The staff was very helpful upon check in and helped us find parking for trailer etc.
Cons: The overall condition of the hotel seemed a bit off the normal Hampton inn quality and was definitely starting to show wear and tear. The elevator was definitely in need of tlc and repairs and was generally scary.
6.7
Doug
Pleasant
mature couple
03-11-2016
Pros:
Cons: The location ,back off the road like it was made it harder to find. Although it did cut off some of the road traffic noise so that was a plus.
7.0
Nancy
Good
02-22-2016
Pros: The location of it was easy to find and staff was very helpful. The breakfast was nice lots of selection to choose from.
Cons: There was a bug in my shower and there was a lot of noise from other guests that woke me up when I needed more sleep.
6.3
Velma
Pleasant
mature couple
02-16-2016
Pros: Indoor pool
Cons: There was no spa bath in the room as it appeared online, the bed was at an incline and very uncomfortable, there were crumbs on the bed under the pillows, and a drawer full of trash beside the bed
10.0
Verified Hotel Guest
Exceptional
Business Traveler
12-12-2015
Pros: Bed was fluffy and modern, lots of room, sparkling clean, great breakfast!
Cons: No back egress to shopping center-had to go around on freeway.
9.6
Charles
Exceptional
mature couple
11-10-2015
Pros: Clean, friendly, quiet... helpful staff.
Cons: As stated in other reviews, the indoor pool was still not in service but the management is addressing the problem. We didn't go there to swim so it was not a problem to us.
9.0
Tonya
Wonderful
Group Traveler
10-16-2015
Pros: The cleanliness and breakfast
Cons: The pool was out of order
9.6
Janice
Exceptional
family with older children
10-14-2015
Pros: The beds are comfy, in great proximity to EVERYTHING,staff is friendly and helpful, teas and coffee at the front desk, clean facility, free breakfast is good, free wifi, and free parking.Thank you!
Cons: The only thing I saw negatively was our door was hard to latch shut. The gentleman at the front desk did check it out immediately upon request, so I did rate high as they valued our safety and comfort just as much. Having 2 treadmills instead of 1 would be nicer and the pool wasn't usable.
1.0
Linda
Very Poor
Solo Traveler
09-22-2015
Pros:
Cons: The terrible order that greets you when you walk in. Attendent at the desk said he had worked there so long he was used to it. The room I was in didn't smell much better. Went to store and bought order eaters from Yankee Candle. $25.00. Pool water green.
3.3
Erick
Poor
solo traveller
09-12-2015
Pros:
Cons: Woke in the middle of night in a wet bed
7.5
Anonymous
Good
mature couple
09-07-2015
Pros: Breakfast was good
Room was clean
the breakfast area was comfortable
Cons: The carpets looked worn
Elevator needed vacuuming
The door of our room was smaller than the door frame
7.1
Anonymous
Good
mature couple
07-28-2015
Pros: Breakfast. Good Wi-Fi
Cons: Had to move to a different room after check in due to malfunctioning AC. The carpeting in the hallways and elevator were old and filthy.
8.3
Zachary
Very Good
young couple
07-26-2015
Pros: The bed
Cons: The privacy
5.0
Robert
Fair
family with older children
07-13-2015
Pros: staff was very friendly and helpful. Breakfast was great.
Cons: The bed was the most uncomfortable I've slept on could not sleep and then the ac would start out fine when it kicked on but then get noisier and noisier to the point of sounding like someone was mowing grass in the room.
6.7
Susan
Pleasant
review category group of friends
06-16-2015
Pros: Location staff
Cons: One room did not have working smoke alarm, and the bed had something that scratched one of our party.
6.3
David
Pleasant
review category group of friends
05-06-2015
Pros: Breakfast
Cons: pool and hot tub broken and if I had known I would have cancelled reservation and was broken a week before we arrived. Not to happy about that
8.3
Sheryl
Very Good
family with older children
01-27-2015
Pros: They were currently renovating the hotel. Not anyone's fault, just bad timing on our part.
Cons: Needs the updating they are doing, just had not happened in our room yet
10.0
Edie
Exceptional
mature couple
12-25-2014
Pros: We always enjoy our stay here. Very relaxing. Disappointed the pool and hot tub were being updated while we were there, but we were too busy this trip spending time with family to use it anyway.
Cons:
8.0
William
Very Good
mature couple
11-23-2014
Pros: Staff was very friendly. Room was excellent.
Cons: We chose this hotel for it's pool and hot tub. Were told at check in the hot tub has not worked in a long time. Water in indoor pool was to cold to swim.
6.7
Rickey
Pleasant
review category group of friends
09-30-2014
Pros:
Cons: The hot tub was broken which was one of the main reasons we chose this hotel. Also the ice machines were broken. We were also told there was a shuttle that would take us to our venue as we were going to be consuming alcohol at our venue but when we arrived we were told there wasn't one available. Our overall experience at this hotel was not good
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