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Melia Nassau Beach All Inclusive

AAA Inspector Rating

8.7

Good

462 Guest Ratings

West Bay St

Cable Beach, - Map It

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AAA Inspector Notes

This hotel boasts both a beach and 25,000 square feet of lagoon-style swimming pools surrounded by lush landscaping. The attractive guest units are spacious, each with a small balcony or patio. Smoke free premises. 694 units. 9 stories, interior corridors.

More about Cable Beach, More Hotels in Cable Beach,

Amenities & Services

WiFi

Swimming Pool

Pets Allowed

Fitness Center

ECO Friendly

Electric Charging

Accessible

Business Center

Type

Resort Hotel

Location

Oceanfront. 5 mi (8 km) w of Rawson Square; 3.5 mi (5.6 km) e of airport. West Bay St (PO Box N-4914, NASSAU).

Pool

outdoor.

Parking

on-site and valet.

Dining & Entertainment

6 restaurants, full bar, entertainment.

Room Amenities

coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators.

Sports & Recreation

hot tub, motor boats, self-propelled boats, scuba diving, snorkeling, recreation programs, kids club, exercise room, spa.

Guest Services

valet laundry, room service.

Terms

Guest Ratings

OVERALL GUEST SCORE

Good

Based on Ratings from 462 guests

Showing reviews 1 - 5 of 50

10.0

Nichelle

Exceptional

young couple

09-18-2016

Pros: Everything was to my liking.

Cons: N/A

6.7

Gary

Pleasant

mature couple

09-15-2016

Pros: Resort life cation was great. Currently under renovation and it needs it.

Cons: The hotel seems to price itself on nickel and diming it's guest. You pay all inclusive prices but there is a hidden fee at every turn and they are of no help to resolve issues. They love the dreaded cop out" I'm sorry you feel that way" line.

9.2

Joycelyn

Wonderful

family with young children

08-29-2016

Pros: The rooms were very clean and comfortable. The food was great! The entertainment i really enjoyed. The staff really made us felt at home.

Cons: I have one issue with a lady that works during late night snacks who needs to be retrained on customer service. Everytime my kids comes for their snacks,she gives them a hard time. I'm not going to call her name but she needs some more training.

3.3

Ruben

Poor

family with young children

08-23-2016

Pros: swimming pools and beach are ok. Asian restaurant was good. All the rest is a disaster.

Cons: Terrible experience with this hotel and its service.Staff follow the minimum-effort law, service almost inexistent.We've reserved a room for 4 people in the level (2 double beds) that is a superior category and payed more than 1000$/night, one of the beds had the mattress base completaly broken and it was almost impossible to sleep, also mats were the worst quality possible. I had to sleep first night with somier broken and I notice this to the reception next morning but they didn't take any action with it. At night I said them that they did nothing and the only solution was to change me to a worst room far away from min (2 different elevators to go). I said that this was not acceptable at all, after 1 hour indignated with this matter, they were able to change somier in just 5 minuts at 10pm.Next day in the beach someone stole a sunglasses in the beach from our bag. There were security cameras there, and we talked with security staff but they said that they couldn't check cameras until the next day that we departure, so they never did nothing with this matter. Maybe those cameras were not working really because it is really difficult to find something that work well in the hotel.We asked complaint forms becauseit was unacceptable situation in lot of aspects, but they didn't facilited to us.Rooms had a bad smell, buffet food very bad too, the beach has a lot of chairs broken and difficult to find available ones (they should put more), and be prepared if you want to ask something to the staff (a coffe for example). It will take a lot of time, and sometimes nobody will go to attend you.Beach is not private because there are people that are not from the hotel and they will try to sell different things, my wife was disturbed by a man that was not from the hotel and she had to leave the beach to avoid the situation.I never would recommend this hotel unless someone wants to turn his holiday into an very expensive nightmare.

7.5

Jason

Good

family with older children

08-19-2016

Pros: So many activities to do during our stay. The outside bar & beach amenities. The food was great. Great resort for couples & families with kids.

Cons: Although there were many restaurants, there were still no reservations available until our third night - *Thank god for the buffet.!! The room had cleanliness issues & a few items broken or damaged. The beach area was too small because the level section took up a lot of area forcing the regular guests to be On top of each other.

3.3

Gabrielle

Poor

family with young children

08-15-2016

Pros: Staff was Nice

Cons: I didn't like food! this resort is expensive for what its offer

9.6

Serban

Exceptional

mature couple

07-28-2016

Pros: The most pleasant is the room, cleaning and services within the hotel. Also the surrounding and beach are nice, could be improved a little bit, but have a very pleasant beach and pool area.

Cons: The sunbeds are mostly damaged and very uncomfortable, otherwise the beach and pool are is nice.

6.7

Mary

Pleasant

review category group of friends

07-27-2016

Pros: the staff was friendly (housekeeping) the food was ok, i love being able to walk out my sliding door to the pool and beach

Cons: the bed was worn out, the restaurant was always booked out so the only place we ate was the buffet. it seems as if some of the bartenders were bias and treated us different from the white folks

9.6

Michelle

Exceptional

family with older children

07-26-2016

Pros: Everything was great we really enjoyed our stay. The hotel was clean and the drinks was on point. All inclusive is worth the money.

Cons: 1. In-room dinning took way too long, when placing my order with the phone rep there was always someone in the background making comments like "we busy" or "tell them it's a long wait, they can go to the buffet". 2. The restaurants were always booked except the buffet. 3.Delivery fee ($10) for in-room dinning.

8.8

Cynthia

Excellent

mature couple

07-26-2016

Pros: Food was very good, staff were friendly and helpful, all-inclusive package made for a very pleasant stay. We enjoyed the pools and paddle boards and snorkeling.

Cons: The lines for check-in and check-out were much too long. The seating for breakfast was poor--it took the staff much too long to seat people when there were plenty of empty tables.

8.8

1st

Excellent

family with older children

07-26-2016

Pros: Compact resort clean and convenient to both airport and Nassau

Cons: Restaurant staff lacked the warmth, friendliness and welcome of the other Staff at reception, cleaners, water sports,bar who were all very pleasant and friendly

7.5

Eilis

Good

solo traveller

07-25-2016

Pros: The beach and pools were good and the buffet place had good food and a good selection. Free snorkelling was good too.

Cons: Food and food service at restaurants was below average. Also, they charged my card for something without telling me. I still need to call them to fix the issue.

6.7

Paz

Pleasant

family with young children

07-21-2016

Pros: The hotel facilities are very nice, good pools for toddlers and children and the beach is beautiful.

Cons: Housekeeping... Every day we left the room at 8 and came back at 2pm. The room was never made. We had to call several times till somebody came to, at least, bring some clean towels. The plug of our bath/tub was not working. They could not fix it even though they promised an engineer would come and check what was wrong. It was very difficult to bathe our one year old. The restrooms located between the two most important restaurants were out of order, the whole week we stayed there. We had to walk outside to the restrooms by the pool. To have breakfast we had to wait in line quite a long time even when the place had most of the tables available. It took ages for a waiter to bring us a spoon (yes, there were no spoons and I don't know where they were bringing them from), and the whole service was super slow. I know you are on vacation, but you want to be in the beach instead of waiting 15 minutes for a coffee. The food was not super. The buffets were really poor. The quality is not for an all inclusive hotel at 500 the hotel. We have stayed in other Melia and this is by far the worst of them. The last days we changed to the regular rate without the all inclusive and we saved more than the 50%. So if you are planning to pay the all inclusive, make the calculation first.

5.0

Rosella

Fair

family with older children

07-20-2016

Pros: The beach was amazing, and the decor of the lobby and restaurants in the hotel are fantastic, as well as the location.

Cons: Booking.com messed up in communicating the number of guests in our room. When checking in, Meliã staff told us our only options were to "figure out" our sleeping arrangement (to which our only choice was to pull in a pool chair from the balcony and pile extra duvets on top to sleep one of our children), or upgrade to a room that costs $2,500 a night. While some staff were perfectly competent, other staff members were quite rude or unresponsive, taking several hours and numerous phone calls to deliver a single extra towel, or getting in my husband's face for asking what type of beer was offered at the Market Place (when he asked, he was told "Kalik," and said "Sure, I'll take that" to which the waitress put down her plates, stared at him, and said "What? You've got a problem with that? Don't like Kalik?"). Also, our stay spanned 5 days, and from the day we got there, to the moment we left, there was a mysterious mess laying in the entrance to the Market Place covered in a sheet and a wet floor sign that staff had neglected to clean up for an entire five days, and possibly more. While the restaurants were pretty decent, we had read up on one of them, Aqua, to see if we should make a reservation. Despite bad reviews we've seen, we decided to give it a try. That was a mistake. The steak that came out was so overdone that it was like chewing 50 layers of compacted sandpaper. The rice for both the risotto and the side in another dish was so undercooked that it crunched every time you bit down. All of the other restaurants were very well in terms of food and service, but Aqua definetly fell way behind in food. I have no idea why they would have a crap Italian restaurant when they could have a very decent authentic Bahamian cuisine place.

10.0

The

Exceptional

young couple

07-12-2016

Pros: The food and room service was awesome and the room was really clean

Cons: The took long replacing our towels and wash clothes

6.3

Allison

Pleasant

solo traveller

07-05-2016

Pros: Breakfast options were fantastic. I did not get a chance to eat any other meals there.

Cons: My first room was extremely musty smelling and the whole carpet was soaking wet (maybe from being cleaned?). Fortunately, I was able to change and the next room was much better.

7.1

Mary

Good

young couple

06-26-2016

Pros: I loved the honey dew melons, the beach was beautiful, the pool was nice, the staff was cool.

Cons: The rooms need remodeling

2.5

Lauren

Poor

mature couple

06-23-2016

Pros:

Cons: Food was aweful! Dirty, Pan-handlers everywhere.

8.8

Keeley

Excellent

young couple

06-22-2016

Pros: So much food! Great variety and you'd never go hungry!

Cons: Queuing for the buffet restaurant. Doesn't seem very organised. There's definitely a better way to do it.

6.7

Travelluver4life

Pleasant

solo traveller

06-19-2016

Pros: The beach is beautiful! Service is good most of thr time. The ladies on the beach selling the wraps! Judy and Stephanie.

Cons: The rooms need to be updated and cleaned throughly. Get rid of the carpets, especially! I was upset that they didn't have bacon everyday for breakfast. If you're all inclusive, they still charge a $10 for delivery fee, if you dine in your room.

5.8

Diego

Okay

family with older children

06-07-2016

Pros: Not much apart from the room that was functional and clean.

Cons: The beach had very few umbrellas but the worse part was the food. The breakfast was broadly okay and abundant but the quality of the lunch was very poor in terms of choice and in terms of taste. I did not have dinner in the hotel.

5.0

Cantrice

Fair

family with young children

06-07-2016

Pros: The staff wanted tips every single meal when it's an all inclusive resort which is almost $3k.

Cons: There were too many bugs near the food and tables which made it disgusting at the Market resteraunt. Tables and trays for room service has a bad smell as if the rags being use to clean the tables were dirty.

7.5

Eugebiagioli

Good

family with young children

06-04-2016

Pros: La playa. Restaurant con reserva. El servicio de the level

Cons: El buffet.

4.6

Lucio

Disappointing

young couple

06-01-2016

Pros: Beach, it is the most beautiful beach in the Nassau island,

Cons: the staff. The building is old

9.2

Donna

Wonderful

family with older children

05-30-2016

Pros: The FooD Was AWESOME!!!FLAVORFULL & The Omelette Lady I wish I could have bought her back with Us.Rooms were comfortable TV reception was pretty good. Staff was Verry Helpfull &Friendly.would like to make make special mention of Karen at the front desk/Check-in at the MELIA she went Beyond and Above to Accomadate the STANTON FAMILY!!GOD BLESS HER

Cons: I didn't like that I had to LEAVE

6.3

Anniversary

Pleasant

young couple

05-29-2016

Pros: The staff was very friendly. The beach was beautiful. Staff was helpful with setting up excursions and cabs.

Cons: The resort was quite dated. It felt run down and dingy. The food was very disappointing as were the drinks.

4.2

Kena

Disappointing

review category group of friends

05-24-2016

Pros: Compared to other resorts buffet food was good

Cons: Staff including reservations mgr non-empathetic & not accommodating. All ice machines were broken. Room issued was very far from main elevator also in my room sink faucet was broken. I was with a group of four & asked for two adjacent rooms they didn't do that. Unable to get decent dinner reservations nightly which forced us to eat off the resort after getting tired of buffet options. Wet bar service sucked. Reservations through booking.com was messed up & hotel nor third party was unwilling to accommodate in any kind of way. Entertainment was meh. Not a good pick for a group of friends celebration an occasion.

7.5

Good

solo traveller

05-19-2016

Pros: Tapas Lounge and music at night. Staff was pleasant.

Cons: Got a room #320, which had broken tiles in the bathroom and the overall bathroom condition was poor. The staff was able to re-locate me to another room. Which I appreciated. Food was hard to get around 4 pm. Only snacks available. Have been to other all inclusive and this was never a problem. Bar closes around 1 am. Also this was weird to me.

9.6

Exceptional

young couple

05-10-2016

Pros:

Cons: Buffet need to open later

7.9

Rick

Good

young couple

05-07-2016

Pros: The staff were so friendly and helpful and really made our stay. We especially liked Frederick the bar tender. The buffet was the most extensive of any all inclusive I've ever been to, and it was very good quality food too.

Cons: The hotel was very tired, the room we had could definitely have done with a refurb. The chairs in the buffet restaurants and bar areasBrereton very old looking with marks and abrasions/distressed edges. The only other thing I would saysay could do with major improvement is the organistation when it comes to serving food. Even when we went to one of the reservation restaurants we had to wait for a very long time for our food and drinks, even though there were very few tables occupied.

5.0

Popeye

Fair

mature couple

05-06-2016

Pros: We booked a junior suite on "The Level" - this did mean that we had our own reception who were very helpful with any and all problems.

Cons: Since it's predominantly an American clientèle, they don't seem to understand the ethos of All-inclusive.......every member of staff expects to be tipped, so you need to add another $300 or so on top of your "all-inclusive" package. Simple things like daily re-stocking of our fridge and leaving milk and coffee (which was included) weren't done, so we constantly had to ask for the service.

10.0

Tuedor

Exceptional

solo traveller

04-19-2016

Pros: Lovely staff, great comfort

Cons: Nothing

8.3

Niklas

Very Good

family with older children

04-17-2016

Pros: The location is perfect on one of the best parts of Cable Beach.

Cons: Nothing really to complain about.

8.8

Nikki

Excellent

family with older children

04-07-2016

Pros: The location on Cable Beach is breathtaking. Lots of water activities included; we snorkeled, paddle boarded, and used the aqua cycle. We found the pool areas and beach very clean, although the pool was a little too heated for us...read some complaints that it was freezing but not true when we were there from 3/31-4/05. For the most part the staff were very friendly, polite, and helpful. Our rooms were clean, the beds were quite comfortable. The A/C and wi-fi worked great the whole time we were there. We had 2 rooms and late in the day one of our showers ran a little cold, but it wasn't a big deal. We enjoyed our meals at Aqua, Cilantro, and Estavida. We booked O'Grille for dinner on Friday night for Caribbean Night, and there was Caribbean dancing and Junkanoo dancing. A lot of fun! We didn't get to try Nikkei as it was fully booked, and chose not to go to Black Angus because it wasn't part of our package. Overall we had a wonderful stay, we loved the hotel and would definitely come back. And try the Pina Coladas...so good!

Cons: The buffet at breakfast was good at Market Grille, but the food at the lunch and dinner buffets at O'Grille and Market Place were not great, unfortunately.

2.9

Keith

Poor

mature couple

04-05-2016

Pros: The pool was near the room

Cons:

7.5

Lara

Good

family with older children

03-30-2016

Pros: hotel beach was nice - towel service - additional free activities - shops inside the resort - location was nice, not to busy area, some shops and restaurants around - nice staff - entertainment in the evening - cool music at the main pool - breakfast - Asiatic restaurant is really good!

Cons: very difficult, nearly impossible making telephone calls from the room (in particular to a toll free number) Food in the main restaurant (dinner) Food at the Grill was not bad but always the same for a week Italian restaurant could be much more better.

7.9

Tiffany

Good

young couple

03-29-2016

Pros: The room was nice and clean. The facilities were nice. I love that compared to Atlantis it is relaxing. Has a mixture of everything friending on where you go in the hotel. If you want to party or if you want to relax.

Cons: The lunch buffet not too good.

7.5

Gordon

Good

review category group of friends

03-27-2016

Pros: Nice location and friendly staff.

Cons: Some restaurant staff.

7.5

Angela

Good

mature couple

03-23-2016

Pros: The hospitality of the staff, they met our needs very kind and friendly.

Cons: We had to pay more after we got there our trip was not booked, like we thought for two adults all inclusive, we had to pay an extra $600, which was very inconvenient for us, very disappointed about that.

7.5

Fun

Good

review category group of friends

03-22-2016

Pros: Fun. Very good food. Nice staff at check-in. Easy trip from the USA NE Region.

Cons: Bathrooms were not very clean. Bar service was slow.

8.8

Glenn/karen

Excellent

mature couple

03-21-2016

Pros: This was a return trip for us and still love it. Althmese and Jammal were the best in the Level restaurant, started our mornings off everyday making us feel very special. Bartenders were great in all bars. Carribbean night was awesome, had great fun.

Cons: I did not like that the changed the brands of the top shelf liquors that I had paid the extra for, although they were very accommodating when I complained. Pillows are too soft, service on the level beach could have been quicker, not enough staff.

7.5

Nnniinnaaa

Good

young couple

03-21-2016

Pros: Beach is nice. Good variety of water activities. Many restaurants to dine.

Cons: As we booked for all inclusive, we could not dine at the restaurant we wanted as it was first come first serve basis. So either we had to wait in the line for hours or we had to try to come back to have dinner in two hours later and we might find out that it was full for the day. The price was not cheap, but I did not like the fact it made me feel like we were waiting to have free food.

5.0

Brent

Fair

mature couple

03-10-2016

Pros: The porters and the housekeeping staff were excellent

Cons: The service in the indoor buffet restaurant was probably the worst we have ever got.

10.0

Samina

Exceptional

solo traveller

03-08-2016

Pros: It's exactly what you would want in a trip...friendly staff...comfyroom...loads of food...kickass location

Cons:

6.3

Sara

Pleasant

review category group of friends

03-02-2016

Pros: The beds and pillows were very comfortable and the staff were friendly enough.

Cons: The food was a huge disappointment and the walk from my room to the hotel lobby or pool was just down right insane when doing so several times a day.

10.0

Gus

Exceptional

family with young children

02-23-2016

Pros: Peaceful and relaxing. Great location

Cons: HAD TO LEAVE TO SOON

9.6

Tisha

Exceptional

mature couple

02-21-2016

Pros: My husband and I really enjoyed ourselves

Cons:

3.8

Wando

Poor

solo traveller

02-21-2016

Pros: all inclusive

Cons: i had booked the room threw booking.com and had it booked for two guest. This was reflected in my reservation but the rude lady at the desk wanted an additional $150. if i had not already got screwed over by the Baha Mara (who owns the Melia already to the tune of 2K and is attached to the Melia) and they had worked something out for me as most hotels who value your loyalty... but of course the Bahamians still have no concept of what counter service means nor do they care.

9.6

Ray

Exceptional

mature couple

02-21-2016

Pros: Friendliness of staff

Cons: Not enough employees in the restaurant understaffed

3.3

Rizwan

Poor

mature couple

02-14-2016

Pros: Location was good but still 6 miles away from down town where everything is happening, taxi is about $25 for like 15 min ride to downtown where Atlantis is located nearby on paradise island,

Cons: Too expensive, I was expecting like 5 star but it seemed to me if I was in 3 star, price was well more then 5 star, £250 a night n rooms were small n it def needs doing up, old doors, showers got no pressure n rusted, flooring had stains

Showing reviews 1 - 5 of 50