Interesting copper art pieces are found in the public areas of this charming hotel, and the restaurant at the top has great views. Rooms are quite comfortable and contemporary in design. This property offers easy access to a variety of attractions including the Botanical Gardens, Emperor Valley Zoo and several museums.
Smoke free premises. 94 units, some efficiencies. 9 stories, interior corridors.
Cons: Rooms window need curtains so the sun does not bother. Corridors to narrow.
9.2
Michelle
Wonderful
family with young children
09-01-2016
Pros: The stay was nice the staff friendly. It was comfortable over all
Cons: That i got one price when i booked on line and when i got there i paid more
8.3
Glenda
Very Good
family with older children
08-30-2016
Pros: Breakfast was good. Staff was friendly and helpful
Cons: My bed was too uncomfortable. I got back pains during my stay.
10.0
Youngcoupleexperiences
Exceptional
young couple
08-30-2016
Pros: my stay was so pleasant and relaxing. The bed was so comfortable I slept straight through the night and the breakfast which was complimentary was excellent at the Tiki village. Overall they exceeded my expectations and I am looking forward to my next stay there.
Cons:
4.0
Giovanni
Disappointing
mature couple
08-28-2016
Pros:
Cons: Bad staff, unhelpful. Hotel clean, but too expensive for what it offers
7.5
Melbourne
Good
solo traveller
08-21-2016
Pros: Breakfast was great
Cons: Small pool
7.9
Francis
Good
solo traveller
07-28-2016
Pros: Room
Cons: Dinner
9.2
Abdullah
Wonderful
young couple
07-27-2016
Pros:
Cons: The taxi service of the hotel ...too expensive compared to the normal taxis.plus no shuttle to and from the airport. ..everything is surcharge. ..
8.8
Junior
Excellent
family with older children
07-16-2016
Pros: Location and staff were excellent
Cons: Aisles were somewhat crammped
7.5
Patd
Good
solo traveller
07-06-2016
Pros: The room was well suited and breakfast was good.
Pros: Bed was comfy,staff was pleasant,was a relaxing atmosphere
Cons: The air conditioning could hv been a little more user friendly but everything else was good
10.0
Yonafried
Exceptional
solo traveller
06-13-2016
Pros: location near zoo and botanical park, ideal for travel famillial
Cons: bar closed too early
8.3
Wendel
Very Good
solo traveller
06-10-2016
Pros: Sea food pasta good. Bed comfortable. Lobby relaxing
Cons: Elevator could be a bit quicker on request.
10.0
June
Exceptional
family with older children
06-01-2016
Pros: The meals were delicious. The staff made us feel like VIP. The location was near to many attractions in and around Port-of- Spain.
Cons: The corridor to the pool area was a little dated.
7.5
Dane
Good
solo traveller
05-31-2016
Pros: The location, bar...
Cons: The room was noisy...The walls seem paper thin hearing other guests conversations clearly and the traffic on the street...
5.4
Ricardo
Fair
solo traveller
05-22-2016
Pros: clean rooms, bar nice pizza good, decent decor.
Cons: hot water in shower was missing. Staff was not so pleasant. Also i was mislead about room payment information.
10.0
Debbie
Exceptional
mature couple
05-10-2016
Pros: I was very impressed with the service and friendliness of the staff also the Gmanager of the establishment he was very accommodating to his guests.
Cons:
9.6
Capri
Exceptional
review category group of friends
04-29-2016
Pros: The property was lovely. The people were very helpful
Cons: the location was kind of far from some things but it was managable
8.3
Trini
Very Good
young couple
04-07-2016
Pros: Lovely room, well thought out layout.Good location
Cons: Breakfast was limited in terms of the options available
9.6
Martin
Exceptional
mature couple
04-06-2016
Pros: Staff were excellent. Very friendly and helpful.
Cafe excellent. Tiki breakfast very good.
Excellent room facilities.
Atmosphere and view from Tiki Village.
Cons: Evening Food in Tiki Village very good, but some more international dishes(such as those in the cafe) would have been welcome and could provide more variety for those staying for several nights.
7.1
Anonymous
Good
mature couple
03-31-2016
Pros: Comfortable bed. Staff very courteous and friendly.
Cons: No bar near pool. Pool area cramped.
8.3
Merina
Very Good
mature couple
03-31-2016
Pros: it was clean and the people were friendly. Close to the Savannah and the zoo and a park.
Hotel itself was beautiful. would recommend again. Food in the hotel is also very good.
Cons: not much else to do within walking distance. without a car or a taxi there is not much. No town centrum close by. walking distance there is little.
8.3
Kirk
Very Good
young couple
03-29-2016
Pros: Lovely complimentary breakfast
Cosy room interior
Cute pool / garden area
Cons: Wi-Fi was a little spotty
9.2
Joeleen
Wonderful
review category group of friends
03-03-2016
Pros: The complementary breakfast, the friendly staff & the proximity to the Carnival festivities!
Cons: No complaints!
8.8
Lonella
Excellent
young couple
02-27-2016
Pros: Loved the room color scheme and decor
Cons: Elevator was too slow and only one!
8.8
Clare
Excellent
solo traveller
02-18-2016
Pros: Great location. Friendly professional staff. Local feel.
Cons: This was my second stay. Some plumbing issues on both visits. Very promptly dealt with, however.
5.8
Peter
Okay
mature couple
02-15-2016
Pros: Location
Cons: Front desk unorganized, couldn't check in until 4pm. Rotting trim molding at reception, small claustrophobic elevators and hallways. Old looking carpet. I won't stay there again.stay
8.8
Anonymous
Excellent
review category group of friends
02-07-2016
Pros: Location and facilities
Cons: Gym could have had more facilities
6.3
Tannya
Pleasant
mature couple
02-07-2016
Pros:
Cons: Certainly did not like the temperature of the pool. Noone was in the pool because it was as cold as an ice box...please do something about the breakfast. Too much local stuff, mash up tomato mush, mash up eggplant mush...no bacon, no sausage no ham...sliced lunch meet should never be served at brkfst.
8.8
Victor
Excellent
family with young children
02-05-2016
Pros: Location, nice restaurant with GREAT view!
Cons:
7.9
Alan
Good
solo traveller
02-04-2016
Pros: good restaurant
Cons:
9.2
Michal
Wonderful
solo traveller
02-02-2016
Pros: Great view from the restaurant on the 8th flor.
Cons:
7.1
Caitlyn
Good
young couple
01-21-2016
Pros: Pool was nice, bed was comfy, breakfast was good.
Cons: 7/10 staff members were rude and unhelpful.
9.6
Sarah
Exceptional
mature couple
01-19-2016
Pros: We liked the space in the bedroom, and were upgraded to a lounge/kitchen due to the length of our stay, The service was great , food excellent and we mainly had the swimming pool to ourselves!!!! This hotel is perfect situation for travelling around.
Cons:
7.5
Amanda
Good
family with young children
01-03-2016
Pros: Excellent service from all staff
Cons: Front desk receptionist upon arrival on 30th Dec @3:00pm. Middle age lady with short hair was not too friendly which kind of dampened our spirits at the start of our stay. She ignored the price quoted on our online booking and paid about $588.00 extra upon arrival.
7.9
Anonymous
Good
family with older children
01-02-2016
Pros: Staff and restaurants were excellent
Cons: Hotel room bathroom was very old and in desperate need of attention, particularly the shower.
7.5
Anonymous
Good
solo traveller
12-17-2015
Pros: Liked that there was a gym facility and that there were two in house restaurants. The housekeeping staff was very accommodating.
Cons:
8.8
Jbriviere
Excellent
solo traveller
12-14-2015
Pros: Rooms are quite confortable and well equiped. The hotel location is great. The rates are quite interesting compared to Hilton or Hyatt.
The restaurant for having lunch & dinner is good
Cons: Breakfast is quite bad. It needs a major improvement.
7.5
Crystal
Good
young couple
12-01-2015
Pros: Peaceful an quite
Cons: The pool
7.9
Andrew
Good
family with young children
12-01-2015
Pros: Dinner
Cons: The parking
9.6
Business
Exceptional
solo traveller
11-21-2015
Pros: Very kind staff, I was impressed
Breakfast was delicious
Wifi is working perfectly which is not often in hotels in Trinidad
Cons: The neighbor property has a dog that barks every night and makes sleeping impossible.
It's sad that nobody can demand the owners of this dog makes something to stop this disturbance of all hotel guests.
6.7
Carol
Pleasant
solo traveller
11-19-2015
Pros: The central location, meal and service quality of the restaurants, adequacy of the room's amenities are strong points.
Cons: standard of the cleaning of the room has fallen since my last stay
5.4
Simone
Fair
young couple
11-07-2015
Pros: Room was nice
Cons: Continentental breakfast was dissappointed ended up purchaseing breakfast and still didnt teally like the choices on d menu
7.9
Alcombe
Good
mature couple
11-06-2015
Pros: The food was good the breakfast was delicious
Cons: The overall taxes (Service/Vat) are too high.
At the restaurant an item which we did not ordered or received was added onto our bill.
10.0
Eva
Exceptional
family with older children
11-03-2015
Pros: I like location the place clean
Cons: I like everything
9.6
Leonard
Exceptional
family with older children
10-23-2015
Pros: The friendliness of the staff made our stay more pleasant.
The pool is very nice and in a quiet set-up.
Cons: Not all equipment in the fitness room was functioning.
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