The Palms Turks and Caicos

AAA Inspector Rating
8.7
Wonderful
32 Guest Ratings
16 Princess Dr
Providenciales, TKCA 1ZZ- Map It
Photos
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AAA Inspector Notes
This upscale resort has refined surroundings and service. The spacious guest units provide the finest comforts and luxuries with fine linen sheets, robes and slippers in each room. The serpentine pool features shallow areas for kids, an infinity edge and a swim-up bar. Better yet while the pool service tapers off later in the evening the pool remains open 24 hours a day. The top-notch spa has won numerous awards. For those who wish to burn off some calories there is a well equipped fitness room on site open from 6 am to 10 pm. There are fire pits between the pool and beach area that when lit at night create a romantic ambience. Smoke free premises. 164 units, some two bedrooms, three bedrooms and condominiums. 5 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Resort Hotel
Location
6.9 mi (11.1 km) e of airport; on north coast at Grace Bay. 16 Princess Dr TKCA 1ZZ.
Pool
heated outdoor.
Dining & Entertainment
restaurant, also, Parallel23, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
sauna, hot tub, steamroom, self-propelled boats, snorkeling, tennis, recreation programs, kids club, bicycles, lawn sports, health club, spa.
Guest Services
valet laundry, room service, child care.
Terms
21 day cancellation notice-fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 32 guests
Showing reviews 1 - 5 of 41
9.6
Judy
Exceptional
family with young children
09-10-2016
Pros: This was my first time in Turks & Caicos and therefore at The Palms as well. The accommodations were great, the staff wonderful, went out of their way to make us comfortable. Extremely kind and courteous. I would definitely come back again.
Cons: The only negative I could offer is that boutique shops on the property were overly expensive. I saw a few beautiful items of clothing, accessories, items for the home etc.; however very expensive.
8.3
Sh
Very Good
mature couple
07-27-2016
Pros: Nice resort on beautiful beach. Enjoyed the complimentary water sports. Bed and pillows were so comfy!
Cons: Food at resort was expensive and not very good. Free breakfast could use a change up now and then. French toast and pancakes okay but always cold.
6.3
Vacationpros
Pleasant
review category group of friends
07-26-2016
Pros: Breakfast staff very nice, lunch staff wonderful, and an efficient and thorough evening time Manager on Duty. Great beach on property with complementary paddle boards, kayaks and Hobie cats.
Cons: A mix up with the room booking occured upon check in, which detracted from the very important 'first impression'. Large corporate reduced rate-group on the property for the whole week, which resultated in among other things a decreased meal selection. As the group were on a meal plan, the rest of us who were full paying guest were therefore also forced to a limited meal selection. This was disappointing to say the least.
9.6
Jeanette
Exceptional
mature couple
07-18-2016
Pros: The resort was beautiful. The beach is perfect and the pool is dreamy. The service was excellent. The rooms were so elegant. I can't imagine staying anywhere else and being so pleased. The breakfast was like those I've had at European hotels with every possible option - it was our best meal each day.
Cons: I'd love to be able to get ice independently, rather than call the desk and wait for it (only briefly, mind you, since service is fabulous) but it seems silly. Drinks at the pool/beach with the service charge and tax are LITERALLY $17 each, which is too steep for my budget so we had just a couple, then we bought some vodka and lemonade at the grocery store in Regent Square (using the free bikes) and it was great. Also, the town (to Regent Square) and the beach are very walkable yet hotel staff always encourage that you take an unnecessary and costly taxi.
8.8
Michael
Excellent
young couple
07-11-2016
Pros: Location is fantastic. Staff were friendly but slightly unpolished. Breakfast was solid but not extraordinary.
Cons: The facility is starting to show its age and it looks like some general maintenance items are falling behind. For example, there was water damage to the ceiling in the entry way to our building that looked like it had been there for a while. Bedding was old and lumpy.
Showing reviews 1 - 5 of 41