Zermatt Resort & Spa

AAA Inspector Rating
8.7
Excellent
83 Guest Ratings
784 W Resort Dr
Midway, UT 84049- Map It
Photos
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AAA Inspector Notes
Bavarian music is piped in throughout the landscaped gardens to welcome you to this distinctive Alpine village surrounded by breathtaking mountain views. A European bakery shop, an indoor/outdoor pool with a waterfall and a life-size outdoor chessboard are available. Open your windows to breathe in the mountain air before going to sleep and then be awakened by the music beckoning you to enjoy the new day. Smoke free premises. 325 units, some two bedrooms, three bedrooms, efficiencies and kitchens. 3-5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Resort Hotel
Location
I-80 exit 146 (US 40), 13 mi s to River Rd traffic light, 2.9 mi w to roundabout, 1.2 mi w, follow signs to Homestead Dr, then 0.3 mi s. 784 W Resort Dr 84049.
Pool
heated outdoor, heated indoor.
Parking
on-site and valet.
Dining & Entertainment
3 restaurants, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet (fee), safes. Some: refrigerators, microwaves.
Sports & Recreation
sauna, hot tub, steamroom, regulation golf, tennis, lawn sports, health club, spa.
Guest Services
valet and coin laundry, room service, area transportation-within 20 mi & local ski resorts in winter.
Terms
N, check-in 4 pm.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 83 guests
Showing reviews 1 - 5 of 49
9.6
Craig
Exceptional
young couple
09-21-2016
Pros: Nice hotel with plenty of facilities. We stayed one night to break up a road trip and it was the perfect place.
Cons:
9.2
Michael
Wonderful
solo traveller
09-20-2016
Pros: Great place, staff were very thoughtfull
Cons: A few miles from any other restaurants. Breakfast staff ( 1 waiter, great job) was lacking for a Saturday morning. Other staff showed up, but the resort appeared full. No reason for not having more staff earlier. Someone knew!!!
10.0
Jeffrey
Exceptional
solo traveller
09-17-2016
Pros: This is a very nice resort--well located for hiking and climbing.
Cons:
5.4
Worldtraveler
Fair
young couple
09-07-2016
Pros: I liked the bakery.
Cons: There was a dead skunk in front of the hotel entrance that was hit and it was left there for days even though I alerted staff and they said they would remove it. It was a bad first impression. Then the hallways were under construction with a "pardon our dust" sign. The staff kept asking me if I were a guest at the hotel when I asked basic questions...such as "what time does the pool close?" They would ask, "Are you a guest at the hotel?" I had that question asked to me by multiple employees, multiple times so I just stop asking questions. Overall, I wouldn't stay there again and I wouldn't recommend my friends or family to stay there either. It really didn't feel like a 4-star experience.
8.8
Royce
Excellent
mature couple
08-31-2016
Pros: The beds were very comfortable, our room was clean, our room was very well located. The Bakery is wonderful! We were very pleased with our stay after we were granted our late checkout. We are planning on staying at the Zermatt again. Very nice room! Very nice hotel. We ate at the restaurant to the left when you walk in the main front doors and we were very pleased with the food. We will be staying again next year.
Cons: When I asked for a late check out the lady at the front desk was very rude. The same lady checked us in at 7:00 p.m. and she was very unpleasant then also. I went back down to the Front Desk after the rude lady told me I could not have a late checkout and told another woman, who was the manager that evening, that I didn't think that was right not to grant us a late checkout when we didn't get to check in until 7:00 p.m. that night because of an accident in the Provo canyon, which really delayed us arriving at Zermatt. The manager said that she would give us a late checkout. This made our stay much better at the Zermatt.
Showing reviews 1 - 5 of 49