From the winding Empire Pass, your eyes will widen as you catch a glimpse of this enormous and imposing structure. They offer ski-in/ski-out access and endless recreational activities. Lavish bathrooms feature volume-control speakers and heated floors. While most of the beautifully appointed rooms offer a furnished private balcony or patio with mountain and valley views, they all have a gas fireplace.
Smoke free premises. 220 units, some two bedrooms, three bedrooms, kitchens and condominiums. 10 stories, interior corridors. Accessibility (Call).
Pros: Staff was amazing. Bed was amazing. Scenery was amazing
Cons:
9.2
Anonymous
Wonderful
mature couple
09-26-2016
Pros: Room was large, comfortable and quiet and very well appointed. Bed was great. Staff was great.
Cons: No coffee in room.
10.0
Damon
Exceptional
young couple
09-25-2016
Pros: The room was clean, stunning and extremely comfortable bed and nice quality sheets. Staff was outstanding.
Cons: Everything was lovely!
10.0
Donna
Exceptional
family with older children
08-14-2016
Pros: Staff was amazing!!! From Alex at the concierge desk to Collin at the bar. Loved the Smores at night and the welcoming candy and chocolate for kids.
My kids also really loved the pins they could earn doing various activities. Archery was also super fun. The amount of hiking trails right outside the hotel was great. And an added bonus was the moose and her calf that visited the property during our stay.
Cons: Cost of bowling!! A little spendy.
10.0
Melanie
Exceptional
family with young children
07-27-2016
Pros: Couldn't ask for a more perfect hotel!
Scenery was gorgeous and away from the crowds of Park City. The hotel and rooms were beautiful! I highly recommend and can't wait to go back!
Cons:
5.8
Garett
Okay
mature couple
07-23-2016
Pros:
Cons: Blood on the sheets. Original room had no balcony and mountain view which we paid for. Front desk said they could not help until I complained the following day.
9.6
John
Exceptional
solo traveller
07-14-2016
Pros: The room cleaning and evening 'turn down' staff was second to none! Unbelievable attention to detail and pleasant surprise returning to the room after their visit.
Cons: The gym should be open until later in the evening. I was disappointed finding it closed 7pm before my late dinner.
9.2
Anonymous
Wonderful
young couple
07-12-2016
Pros: Extra fluffy and cushy bed. Pool service to get chairs was excellent and love the gym and spa
Cons: Black hairs on my bed. Gross
5.0
Aa
Fair
family with young children
07-10-2016
Pros: Nice Rooms
Cons: Facilities , customer service, early shutdown of restaurants and services , some staff can be nicer but maybe lack of experience.
10.0
Anonymous
Exceptional
mature couple
05-31-2016
Pros: Amazing. I am the pickiest traveler. A+++ hotel.
Cons: Nothing
10.0
Tricia
Exceptional
mature couple
05-10-2016
Pros: Everything was perfect: room, dinner at Apex, gym and spa, customer service! My husband and I enjoyed the nightly smores and the turn-down service. We are anxious to return.
Cons:
9.6
Anonymous
Exceptional
family with young children
03-15-2016
Pros: Cloud like beds, made you feel welcomed, friendly and lots of personalized touches.
Cons: Wish the Paintbox kids club accepted children under 5.
9.2
Anonymous
Wonderful
mature couple
03-10-2016
Pros: Fabulous ski in ski out. You never have to lug your boots or skis. They even put your boots on for you!!!
Restaurants very good!
Cons:
5.4
Laura
Fair
review category group of friends
03-02-2016
Pros: For spending over $1000 a night, I expected more.
Cons: The staff seemed young and poorly trained. No one seemed to know where anything was or could offer suggestions on the skiing or sites in Park City.
4.6
Alexander
Disappointing
mature couple
02-09-2016
Pros: Big building in the beautiful mountains with two lifts close by. Privacy. Separate sauna and steambath in men and women launges. The view of the valley, that we finally got.
5 minutes resort Shuttle to nice Park City Main street with shops and restaurants.
Cons: We paid for "mountain view". But on arrival they put us in a room with the view of pools and trees. We had to wait for the changing for 3 hours. A "Sales Manager" offered us dinner in their Apex restaurant (on house). But they were all booked. We went to Yama Sushi. At checkout they didn't honor the promis and charged us anyway. They told us "breakfast till 11". We came 10:30, they said "buffet closed at 10:30 and buffet sitting stops at 10".
There is no access to outside pool from inside pool. You have to go though main launge with bars and fireplaces in robes.
Inside pool is too shallow. Hottubs smell like bleach terribly. No co'ed sauna.
Breakfast is the same every morning. Only one kind of cheese, salmon, no cured meets, no champaine, of course. By the way, no glintwein or schnaps on the mountains either (it's Utah!). Big gondola stations have no service except restrooms. And Deer Vally is a separated ski area, while ParkCity and Canyons became one, our ski-passes are not valid there - another minus. Ski service is not well thought either. Helpers make a lot of mistakes.
Room service also poor. Dust under chests, beds, etc.
We've been in many 5* ski resorts in Europe and Colorado. This one leaves to desire better. Never again.
10.0
Ekaterina
Exceptional
family with older children
01-05-2016
Pros: Perfect hotel, I like everything !
Cons:
9.6
Anonymous
Exceptional
mature couple
11-18-2015
Pros: Excellent personnel, beautiful room.
Cons: A bit expensive, need more bathroom hooks for towels, robes.
8.8
Mitch
Excellent
mature couple
10-04-2015
Pros: It was clean and quiet. And there was a wedding on location. Didn't notice other guests.
Cons: Asked for a top level room. Was put on the ground floor. It was our anniversary and hoped for an anniversary experience.
9.2
Kamille
Wonderful
mature couple
09-23-2015
Pros: loved the beautiful location, room was clean and nice!
Cons: I wanted to swim laps in the pool and the water was to hot.
9.2
Daniel
Wonderful
young couple
09-20-2015
Pros: Amenities
Cons: TV and movies did not work
9.6
Anonymous
Exceptional
mature couple
09-13-2015
Pros: Room location was wonderful. View of the mountain and also the valley. Staff was very friendly and informative. Food was delicious... Especially the nachos and wings in the bar area.
Cons: No coffee pots in the room. Café to get coffee didn't open until 7 am. Had some minor issues with cleaning staff refreshing our room.
10.0
Jerry
Exceptional
mature couple
09-10-2015
Pros: everything
Cons:
10.0
Jessica
Exceptional
solo traveller
08-14-2015
Pros: The hotel is beautiful, staff was wonderful, loved the spa. My visit was in July. So I cannot comment on skiing.
Cons:
10.0
John
Exceptional
family with young children
08-11-2015
Pros: Great location, one of the best places I have ever stayed at.
Cons:
5.0
Robyn
Fair
mature couple
08-11-2015
Pros: The shuttle service to the Snow Park concert series was excellent. Ourreturn driver was literally the only member who smiles at us during ourentire stay. Every staff member interaction was a bit like being in theValley of the Dolls.
Cons: We paid a much higher rate for this property than we have for otherproperties in Deer Valley. We were given a room 729 with a view of adirt hill that had three plastic bags of dog feces. You are escorted toyour room by front desk staff and we stated we weren't satisfied.The woman looked at us blankly and lingered for a tip for taking us toour room. There was no offer to relocate us. Additionally our fireplacedid not work and we had to make two requests to repair.
4.2
Tareeko
Disappointing
review category group of friends
08-10-2015
Pros: The surrounding area is beautiful. Hotel is well built.
Cons: - Extremely slow to non-functioning room service
- I was going to be charged double "by accident"
- Instructions are ignored 90% of the time
- Valet parking is expensive / no alternatives
- Dog feces in front of balconies
- Pool / Jacuzzi weren't clean
- Mini fridge wasn't working, never fixed, even after many calls
- Mini bar wasn't restocked even after requesting many times
- Received coffee to room sometimes in take out cups (inconsistent service quality)
Even after complaining to management, I was offered nothing to make up for the trouble and dissatisfaction. Management is careless.
8.8
Mark
Excellent
family with older children
08-09-2015
Pros: Spacious, elegancy, great choice of activities, great food, good size of the pools & jacuzzis, nice anmenities & friendly staff!
Cons: How expensive was the food & drinks!
9.6
4th
Exceptional
family with young children
07-06-2015
Pros: Service at hotel was perfection. Beautiful resort with something for everyone.
Cons: The service at the restaurants wasn't up to par. From the service at pool on up.
10.0
Ana
Exceptional
family with older children
04-08-2015
Pros: Everything, location, views, service, there are many amenities at the hotel and we highly recommend this hotel.
Cons: A bit pricy for my budget, but worth it.
10.0
Michele
Exceptional
family with older children
04-07-2015
Pros: Your staff is genuine, positive, warm, and cohesive. Their connection with residents and guests are spot on. We will definitely return!!
Cons:
10.0
Al
Exceptional
mature couple
03-17-2015
Pros: The Montage in Deer Valley is an awesome venue and we loved the facility and the staff and every thing about the hotel except for the food.
The staff is great but for a 5 star hotel the food is very ordinary. The breakfast buffet is good and the lunch is fair but there is no where to have an intimate luxury dinner at the end of a ski day. The same place for breakfast, lunch and dinner. Their chefs are very ordinary putting out very ordinary food.
Cons: The food. Strictly 3rd class in a 5 star hotel. The chefs have no imagination and after 3 days you have tried everything there is. Nothing is great. Breakfast is the best, but that's the best there is.
;detailController.handleFacebook('SEO','Montage Deer Valley', '180178', 'ACCOMMODATION', '5', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/180178H1.jpg', 'Park City', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Montage Deer Valley', '180178', 'ACCOMMODATION', '5', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/180178H1.jpg', 'Park City', '', '', '', '');){kind=link}