This quaint property has a welcoming lobby with a granite- and dark wood-accented front desk. The small breakfast room features hot items. All rooms have ceiling fans. The closets are very small.
Smoke free premises. 42 units. 2 stories (no elevator), interior corridors. Accessibility (Call).
Pros: Next to the highway. Had a king bed/queen bed in a room.
Cons: Towels are maybe 10years old.. Broken hair dryer. Dirty refrig. Rude staffs. Apple juice tastes like mixed with water. Will never stay here again. Should give 1 star or less.
4.0
Anonymous
Disappointing
08-11-2017
Pros:
Cons: The staff was unfriendly and the bathroom was not cleaned very well. The parking was very limited. We will look for different accommodations if we return to this area.
5.0
Anonymous
Fair
08-11-2017
Pros:
Cons: No elevator
7.0
Anonymous
Good
08-11-2017
Pros: Staff was very helpful breakfast was nice
Cons: Was it anything I really did not like
7.5
Anonymous
Good
12-12-2015
I see it, but how...
Pros: Clean. Quiet. Friendly staff.
Cons: Not easy to find the entrance. Access through another business's parking lot.
5.0
Anonymous
Fair
08-18-2015
Try the Quality Inn instead...
Pros:
Cons: No air conditioning in the hotel and the unit in the room was not on when we arrived. The shower head was so bad it felt like needles on our skin.
6.7
Anonymous
Pleasant
07-04-2017
Pleasant
Pros:
Cons:
7.1
Anonymous
Good
04-30-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
01-06-2017
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
09-27-2016
Superb
Pros:
Cons:
9.0
Anonymous
Wonderful
10-24-2015
Superb
Pros:
Cons:
7.5
Anonymous
Good
10-22-2015
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
08-10-2017
Exceptional
Pros: New hotel, spacious comfortable room, excellent breakfast.
Cons:
10.0
Anonymous
Exceptional
08-01-2017
Great place to stay if...
Pros: The staff was extremely nice.
Cons:
5.8
Anonymous
Okay
07-25-2017
Disappointed
Pros: The room was very spacious and we loved the room. Beds were comfy.
Cons: We will never come here again because the management was unpleasant. The fan in the bathroom was making very strange noises and loud. The tub did not drain well and also the phone was dead. When we checked out and wanted to bring these concerns to the attention of the front desk at 8:30 am - there was no one there and no answered the bell.
8.3
Anonymous
Very Good
07-13-2017
Very good
Pros: The owner was very helpful in explaining how the hotels in that area work and the challenges they now face with declining tourist groups from Asia
Cons: The juice machine at breakfast did not work. But there was fresh fruit.
5.8
Anonymous
Okay
06-19-2017
I would not recommend this...
Pros: Location . Easy to find
Cons: Floors weren't clean. Crumbs,you name it, in corners and around the beds. Tub was gross. No elevator. Hot and stuffy! Very disappointing and not a good representation for Best Western.
6.7
Anonymous
Pleasant
06-17-2017
Road trip
Pros: Easy on and off from freeway. Bed was very comfortable.
Cons: Room and bathroom were small. Not a big issue for us though.
5.0
Anonymous
Fair
06-11-2017
Had to leave early but...
Pros: The bed was great
Cons: The conference I was attending ended early so I needed to check out a day early and they said they were unable to refund me a day because I booked this through bookings.com. So I paid for a night and I wasn't even there. I will not book through this site again.
9.2
Anonymous
Wonderful
06-11-2017
Superb
Pros: excellent breakfast
Cons: noise in the early morning
5.8
Anonymous
Okay
06-11-2017
Awesome bed, but crumby floor.
Pros: The bed was one of the more comfortable that I've ever used in a hotel (great mattress and very soft sheets). Easy on and off the interstate. Relatively quiet, I slept well through the night.
Cons: There were Doritos crumbs and dog hair all over the floor when I checked in, it really obviously hadn't been vacuumed (which makes me question how well they cleaned the rest of the room). It wasn't just a little bit of mess either, the crumbs were large enough that I could tell they were Doritos and it was all over one whole side of the room like someone had dumped an empty bag of crumbs out. I was too tired to deal with calling the front desk about it, so that didn't get resolved. To be fair, I didn't give them a chance to resolve it.... but that doesn't change the fact that it was an issue in the first place.
There was a dog barking in the next room for a few hours in the afternoon and evening, I imagine the owners left it in there alone. There were some loud conversations and children in the hallway. All of that might have bothered me more if it happened later at night, but it quieted down by 9pm or so.
I didn't have the breakfast because they had a sign posted at the front desk that guests weren't allowed to take the breakfast food back to their rooms, which kind of annoyed me on principle, so I didn't bother. I also didn't want to leave MY dog alone in the room for more than a few minutes, and unless I brought her with me to the breakfast room (which I assumed wouldn't be permitted either) I wouldn't have a chance to get breakfast for this reason anyway.
Overall I'm not sure this room was worth the price I paid. I've stayed at similar places for much less... and those place had vacuumed the carpets. Honestly, as small of a thing as the crumbs on the floor may have been, it kind of soured me on the whole experience at this hotel and I likely won't be staying there again in the future.
7.5
Anonymous
Good
06-08-2017
Good
Pros:
Cons: Tour buses came in every night so it was noisy when they checked in and noisy when they left early the next morning.
7.5
Anonymous
Good
05-29-2017
Was ok for a quick...
Pros: It was clean. Bed was comfortable. Easy to find, our stay was good.
Cons: The soap, shampoo, basically in room toiletries were awful. Bad brands and cheap! Take your own shampoo, soap, and lotion.
7.5
Anonymous
Good
05-29-2017
Good
Pros:
Cons: The bed was to high and not enough room between it and the dresser.
10.0
Anonymous
Exceptional
05-05-2017
A gem in the desert
Pros: Biscuits and gravy, scrambled eggs, sausage were great
Cons:
4.2
Anonymous
Disappointing
04-10-2017
Less than what we expected.
Pros:
Cons: I was a bit offended by the manager who discouraged us taking our breakfast to our rooms. The eating area was full. I felt like he was treating us like children, unable to eat in our room and not make a mess. It was a turn off for us.
10.0
Anonymous
Exceptional
04-05-2017
Exceptional
Pros: The room was very clean and staff very helpful
Cons: The queen bed seemed small
5.8
Anonymous
Okay
03-31-2017
Okay
Pros: It was where we needed it to be when we needed a break from our travels.
Cons: Bedraggled property in need of renovation, hot tub wasn't hot and had a strange smell. Check-in person was not friendly, told me no unregistered guests could swim or have breakfast as if he thought we had more than the6 we had reserved for the room, not a good impression at the front desk.
10.0
Anonymous
Exceptional
03-30-2017
Great stay in the Richfield...
Pros: We liked everything there room for clean the staff was helpful the breakfast was delicious
Cons: There is nothing we didn't like it was a great day
9.2
Anonymous
Wonderful
03-13-2017
Convenient and pleasant stay on...
Pros: Very clean and organized, nice breakfast with variety of items, including egg dish, quiet room, friendly staff
Cons: For breakfast, add Swiss Miss chocolate drink and hot cereal, please.
8.3
Anonymous
Very Good
03-06-2017
Very good
Pros: The rooms were really nice for the price and spacious! The pillows were extremely soft and the bed was soooo comfortable!
Cons: The front desk guy gave us dirty looks and assumed we were smokers, he gave us a lecture on how we can't smoke in the room after we told him we didn't smoke.
5.4
Anonymous
Fair
03-04-2017
OK in pinch, other hotels...
Pros: Good,fresh breakfast
Cons: Room recently painted and not cleaned thoroughly. Some outletand switch covers not replaced.
7.5
Anonymous
Good
02-22-2017
Great place to stop well...
Pros: Just a really simple but nice hotel for a good price!
Cons:
5.8
Anonymous
Okay
02-21-2017
Quaint for a weekend stay
Pros: Ease of check in and check out.
Cons: Juices were very watery. Closed down breakfast about 8:50 when it says it is open til 9:00. No elevator for 2nd floor. Room service was at our door before 9:00 and we weren't even dressed. Acted put out we wouldn't let them in until after 10:00 when check out is at 11:00
10.0
Anonymous
Exceptional
02-18-2017
Exceptional
Pros: Great stay!
Cons: Nothing
10.0
Anonymous
Exceptional
02-11-2017
Exceptional
Pros: very clean
Cons:
7.9
Anonymous
Good
02-07-2017
Great stay for the price!
Pros: Location was excellent just off the freeway. Walking distance to Subway restaurant and gas station.
Cons: Bed too firm.
6.7
Anonymous
Pleasant
01-04-2017
Pleasant
Pros: 3 queen room for our family of 5 stocked with 5 towels! Full hot breakfast.
Cons: The parking lot was a sea of ice.
2.5
Anonymous
Poor
12-09-2016
Very poor
Pros: Nothing. It was awful. We would have been better off sleeping in a tent.
Cons: We ended up having to call the police on the owner. This man should not be able to run a business.
8.8
Anonymous
Excellent
12-02-2016
Fabulous
Pros:
Cons: fake eggs, gravy warm gravy watery
6.3
Anonymous
Pleasant
11-14-2016
Pleasant
Pros:
Cons: Toilet didn't work, they were renovating so garbage in the hall and pounding in the walls when we first got there. Wifi didn't work
10.0
Anonymous
Exceptional
10-27-2016
The place was really worth...
Pros: Room was clean, beds comfortable, enough towels, very accessible , close to restaurants and gas station. Breakfast was really good.
Cons:
6.3
Anonymous
Pleasant
10-24-2016
Not sure if this should...
Pros: I like Best Westerns, this didn't feel like a Best Western.
I did like that I was able to open the window to let in fresh air.
Cons: The pillows were flat.
7.1
Anonymous
Good
10-24-2016
Nice place, lumpy bed
Pros: The breakfast was very nice, although very, very, cramped. We enjoyed our swim in the warm, clean pool and spa.
Cons: The bed in the King pet friendly room was lumpy and so lopsided my legs fell off several times in the night!
7.5
Anonymous
Good
10-13-2016
Good
Pros: The sausages looked over
Cooked or were reheated, hard as a rock. Good choice of cereal, yogart, breads etc
Cons:
4.2
Anonymous
Disappointing
10-12-2016
Lacking customer service, annoying fan...
Pros: Bed was soft.
Cons: Management was very cold and customer service was lacking in our encounters. Carpets were old and stained. Bathroom fan made an awful sound when it was on, which was anytime the light was needed.
5.0
Anonymous
Fair
10-05-2016
Pick Somewhere Else
Pros:
Cons: Loud, dirty, no parking available.
8.8
Anonymous
Excellent
10-03-2016
Fabulous
Pros:
Cons: The breakfast waffles
10.0
Anonymous
Exceptional
10-01-2016
Good facility and good value
Pros: Excellent breakfast. The proprietor was very
friendly and helpful. Very close to I-70 so was an easy on and off.
Cons: Some construction in the area.
9.2
Anonymous
Wonderful
09-08-2016
Superb
Pros: Staff were very sweet and personable. It was also very quiet.
Cons: The tapioca paint color. This hotel would feel more classy with some accent walls or sections of walls in the room and bathroom, hallway, and lobby.
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