This quaint property has a welcoming lobby with a granite- and dark wood-accented front desk. The small breakfast room features hot items. All rooms have ceiling fans. The closets are very small.
Smoke free premises. 42 units. 2 stories (no elevator), interior corridors. Accessibility (Call).
Pros: Staff were very sweet and personable. It was also very quiet.
Cons: The tapioca paint color. This hotel would feel more classy with some accent walls or sections of walls in the room and bathroom, hallway, and lobby.
7.1
Anonymous
Good
family with young children
09-01-2016
Pros: Eggs and sausage, yogurt, waffles all good. Donuts and mini muffins not so good
Cons:
10.0
Patricia
Exceptional
solo traveller
08-28-2016
Pros: Very friendly staff, comfortable bed, clean room, yummy breakfast. Loved it and would definitely return.
Cons:
9.2
Joann
Wonderful
mature couple
08-26-2016
Pros: Standard Best Western motel. Quiet. Helpful information at checkin.
Cons:
7.1
Yulia
Good
young couple
08-22-2016
Pros: Nice strong water pressure in the shower. Location - good enough to stay a night on your road trip between Antelope Canyon and Yellowstone.
Cons: Bed was too soft and we were not allowed to check-out an hour later. Everything else - quite OK, except that I really don't understand why hotels in USA in the middle of nowhere are twice as expensive as the same kind of hotels in city centers of Berlin or Dusseldorf for example.
3.8
Ruth
Poor
solo traveller
08-16-2016
Pros:
Cons: It was disgusting. The carpet squished, and the cleaning product smell was overwhelming. Unfortunately there were no other rooms available all the way through Ely, or I would have left immediately and kept driving.
7.9
Kay
Good
mature couple
08-09-2016
Pros: Breakfast, beds comfortable and lots of pillows.
Cons: No elevator for 2nd floor
8.8
Brian
Excellent
family with older children
08-03-2016
Pros: Comfortable rooms. Nice staff - courteous and helpful.
Cons: Breakfast was a little light on selection.
7.5
Bobbie
Good
solo traveller
07-26-2016
Pros: Nice hotel convient good breakfast, quiet. I was there late left early,
Cons: Would have been nice to have a refrigerator. The room could use some cosmetic improvement
6.3
Susie
Pleasant
family with older children
07-21-2016
Pros: Easy location to find and parking was good.
Cons: Would have like the pool to be open later. We were cleared out at 10. Room was cramped. Expected a room with 3 queen beds to have more space. Work out room had an odor and bike did not work.
7.9
Mavis
Good
family with older children
07-20-2016
Pros: Friendliness of the help
Cons: Could have been cleaned a little better on the 2nd & 3rd days.
5.8
Gail
Okay
family with older children
07-14-2016
Pros: Convenient -- good restaurant recommendations
Cons: Staff's attitude at check in was less than desired. Breakfast could use some upgrades.
7.1
Nick
Good
family with young children
07-13-2016
Pros: Good breakfast
Cons: Staff manner needs improving
7.5
Robert
Good
mature couple
07-07-2016
Pros: Room clean. Generous breakfast.
Cons: Breakfast area too small for the size of the hotel.
4.2
Tom
Disappointing
family with older children
07-06-2016
Pros:
Cons: When we got to our room the door had been proped open, we asked the front desk why and were told that they did "deep cleaning" and wanted to make sure the room was aired out before our check in. Upon closing the door we noticed a strange odor. Thankfully there was a window that we had to keep open all night to help with the smell. The bathroom had mold growing on the ceiling and the sink. We won't stay here again.
7.9
Amitesh
Good
young couple
06-29-2016
Pros: We were really delayed during our trip and checked in at 5 am. They let us check out late and the cleaning lady waited an extra hour just for us. The facilities were basic and just what you would expect from a place like this.
Cons: I thought it was expensive for a middle-of-nowhere town but then the hotel seemed to be packed.
4.6
Stephen
Disappointing
review category group of friends
05-19-2016
Pros:
Cons: Uninformed staff. Poor plumbing.
10.0
Joseph
Exceptional
03-31-2016
Pros: I am a single father traveling with three small kids and the staff was extremely helpful, the pool was warm and the breakfast was great, I would definitely recommend this hotel!!!
Cons: Wished we could have stayed longer!!
5.4
Janet
Fair
mature couple
03-12-2016
Pros: Breakfast was good
Cons: ice around facility should have been removed. I almost slipped and fell entering with baggage. I am a senior and a fall could have been very bad. Shower head was awful, I hated it.
7.1
Richard
Good
solo traveller
03-09-2016
Pros:
Cons: breakfast offering was poor Wednesday and Thursday, Friday they did offer egg and sausage
6.7
Alan
Pleasant
mature couple
03-07-2016
Pros: The breakfast lady was nice and sociable, but none of the other staff were even friendly.
Breakfast was good two out of three mornings.
Cons: You could freeze to death in the hot tub.
7.5
Judi
Good
mature couple
01-10-2016
Pros: Easy location to find off the interstate. Large room with king bed, coffee making facilities, fridge and microwave. Friendly person at reception and excellent breakfast. Wifi was also very good. Highly recommend dining at the restaurant just down from the servo next door.
Cons: Shower head needed adjusting as water sprayed everywhere.
Towels felt damp!
Children running around at 10.30pm in the hallway were very noisy!
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
01-02-2016
Pros: Good location, room was clean.
Cons: Room was 48 degrees when we arrived; took 2 hours to warm it up enough to get some sleep. Front desk clerk was not friendly at all; acted like I was imposing on him by checking in. "Hot" water in shower barely warm enough to be comfortable. No elevator.
10.0
Steve
Exceptional
family with older children
12-31-2015
Pros: The room was very neat, clean and tidy. The hotel is close to the motorway, there was a gas station right next door (that was well stocked for snacks etc). The hotel pool was very nice as was the jacuzzi. Would I stay here again? Absolutely.
Cons: The breakfast area was very small, I imagine it wouldn't be big enough if the hotel was full
10.0
Nicole
Exceptional
family with young children
12-22-2015
Pros: Wonderful night to stay for a road trip. Never had a hot breakfast at a bestwestern and it was delicious. Nothing bad to say about this experience.
Cons:
4.0
Verified Hotel Guest
Disappointing
12-21-2015
Pros:
Cons: The staff was unfriendly and the bathroom was not cleaned very well. The parking was very limited. We will look for different accommodations if we return to this area.
7.5
Anonymous
Good
mature couple
12-12-2015
Pros: Clean. Quiet. Friendly staff.
Cons: Not easy to find the entrance. Access through another business's parking lot.
8.8
Intimacygel
Excellent
solo traveller
10-20-2015
Pros: value was great. Rooms were clean and comfortable. Water was hot for hours. Morning front desk guy was nice. Breakfast area was very good.
Cons: Front desk guy wasn't very attentive, but I checked in around 12:30 am so I'm sure I got their worst employee
9.6
Wrwebb
Exceptional
mature couple
10-09-2015
Pros: Friendly staff.
Cons: Needed a first floor room, which was requested at booking, because of wife's illness but was put on second floor.
5.0
Anonymous
Fair
family with older children
08-18-2015
Pros:
Cons: No air conditioning in the hotel and the unit in the room was not on when we arrived. The shower head was so bad it felt like needles on our skin.
5.8
Anonymous
Okay
mature couple
08-06-2015
Pros:
Cons: Rude staff.
9.6
Shannon
Exceptional
mature couple
07-23-2015
Pros: Close to the highway.
Cons: No elevator. Even though it's only 2 floors with heavy bags an elevator would be nice.
4.6
Robert
Disappointing
mature couple
07-11-2015
Pros:
Cons: would not stay there again !!!!!! way overpriced.
10.0
Susan
Exceptional
review category group of friends
07-10-2015
Pros: This small hotel in this clean small town had every comfort a person could want, including a ceiling fan and windows that open. Comfortable beds, quiet, refrigerator, microwave, coffee in room, quiet air conditioner.
Cons:
5.4
Margaret
Fair
review category group of friends
07-08-2015
Pros:
Cons: Seemed rundown. No elevator.
10.0
Anonymous
Exceptional
mature couple
05-24-2015
Pros: all the everything
Cons: bed was a little hard
7.0
Jon
Good
family with young children
11-30-2014
Pros: Easy on and off the highway. Were able to sleep, eat, fuel up and we were back on the road.
Cons: Our room was a little dirty and smelled like cigarettes
7.5
Angela
Good
mature couple
11-10-2014
Pros: The room was very clean. We enjoyed the pool and hot tub.
Cons: We were very disappointed with the free breakfast. The bananas were turning brown. The milk was not cold. The chocolate mini muffins were hard as a rock. Sorry but we were disappointed.
5.0
Brian
Fair
young couple
11-04-2014
Pros: Pet friendly and easy to get to from I-70.
Cons:
7.9
Christopher
Good
solo traveller
10-26-2014
Pros: good location
Cons: toilet kept running
4.2
Drucilla
Disappointing
mature couple
10-20-2014
Pros: Only one staff member was delightful and helpful. Refrigerator worked well.
Cons: Carpet was old and ragged, mattress was left over from the dark ages, lighting was poor and staff member that signed us in was rude, grumpy and very unorginized
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