This quaint property has a welcoming lobby with a granite- and dark wood-accented front desk. The small breakfast room features hot items. All rooms have ceiling fans. The closets are very small.
Smoke free premises. 42 units. 2 stories (no elevator), interior corridors. Accessibility (Call).
Pros: I am a single father traveling with three small kids and the staff was extremely helpful, the pool was warm and the breakfast was great, I would definitely recommend this hotel!!!
Cons: Wished we could have stayed longer!!
7.0
Ross
Good
Business Traveler
10-20-2017
Pros: Staff was very helpful breakfast was nice
Cons: Was it anything I really did not like
10.0
Anonymous
Exceptional
mature couple
10-17-2017
Exceptional
Pros:
Cons:
6.3
Joe
Pleasant
young couple
10-16-2017
Pleasant
Pros:
Cons:
5.0
Anonymous
Fair
mature couple
10-15-2017
Passable
Pros:
Cons:
9.2
Anonymous
Wonderful
young couple
10-05-2017
All was very good
Pros: Cleanliness
Cons: Second floor. No elevator
2.5
Anonymous
Poor
mature couple
10-01-2017
Very poor
Pros:
Cons:
7.9
Terri
Good
young couple
10-01-2017
Good
Pros: linens we dirty! Asked for new ones which were as dirty as the old ones
Cons: the linins
10.0
Von
Exceptional
solo traveller
09-23-2017
Exceptional
Pros:
Cons:
5.0
Kerry
Fair
young couple
09-21-2017
Once we saw the mold...
Pros: Average comfort
Cons: Mold on the shower curtain. Towels haphazardly thrown on towel rack, basin faucet..reversed, missing easy chair for reading.
8.8
Bruce
Excellent
solo traveller
08-29-2017
Utah was beautiful.
Pros: Close location to highway with easy off and on.
Cons:
8.3
Martin
Very Good
family with young children
08-23-2017
Just fine...
Pros:
Cons:
5.0
Richard
Fair
young couple
08-20-2017
Not up to the standard...
Pros: Breakfast was good
Cons: Bathroom cramped; no laundry bag provided. Drains were slow.
7.9
Anonymous
Good
solo traveller
08-15-2017
Good
Pros:
Cons: Carpets are out dated and need replacing.
7.5
Anonymous
Good
review category group of friends
08-15-2017
It's was a nice stay
Pros: Indoor swimming pool
Cons: Nothing
7.5
Roda
Good
young couple
08-15-2017
Comfortable
Pros: I was surprised/disappointed to see accumulated dust on lamp for desk as well as dust behind T.V.
Cons: See above
10.0
Wisconsin
Exceptional
young couple
08-10-2017
Exceptional
Pros: New hotel, spacious comfortable room, excellent breakfast.
Cons:
7.5
Toni
Good
family with young children
08-05-2017
Good
Pros:
Cons:
10.0
Lori
Exceptional
solo traveller
08-01-2017
Great place to stay if...
Pros: The staff was extremely nice.
Cons:
5.8
Dave
Okay
family with young children
07-25-2017
Disappointed
Pros: The room was very spacious and we loved the room. Beds were comfy.
Cons: We will never come here again because the management was unpleasant. The fan in the bathroom was making very strange noises and loud. The tub did not drain well and also the phone was dead. When we checked out and wanted to bring these concerns to the attention of the front desk at 8:30 am - there was no one there and no answered the bell.
8.3
Cornelia
Very Good
young couple
07-13-2017
Very good
Pros: The owner was very helpful in explaining how the hotels in that area work and the challenges they now face with declining tourist groups from Asia
Cons: The juice machine at breakfast did not work. But there was fresh fruit.
6.7
Anonymous
Pleasant
young couple
07-04-2017
Pleasant
Pros:
Cons:
8.8
Anonymous
Excellent
young couple
06-26-2017
Nice place to stay but...
Pros: The room was nice and cool. Staff was great very kind and helpful.
Cons: Didn't like being by the door next to the exit . Could hear every time someone entered or left the motel. The breakfast made me sic. I ate a biscute and gravy and scrambled eggs . Only a few bites . Made me sick. Never tried the next day. My husband and I we're disappointed we have stayed at other Best Westerns and the food was great so we we're disappointed. Everything else was great. Also needed more seating in dinning area from 8 to ten it was way crowded.that or allow us to get our food and eat in out room and return our dishes before the time the breakfast being served closes.The staff was amazing they helped out every way possible. We left out contouring pillow and they we quick to take care of us and get it sent to us as soon as they could.
7.5
Casey
Good
review category group of friends
06-21-2017
Good
Pros:
Cons:
5.8
Carol
Okay
family with young children
06-19-2017
I would not recommend this...
Pros: Location . Easy to find
Cons: Floors weren't clean. Crumbs,you name it, in corners and around the beds. Tub was gross. No elevator. Hot and stuffy! Very disappointing and not a good representation for Best Western.
6.7
David
Pleasant
young couple
06-17-2017
Road trip
Pros: Easy on and off from freeway. Bed was very comfortable.
Cons: Room and bathroom were small. Not a big issue for us though.
5.0
Scott
Fair
young couple
06-11-2017
Had to leave early but...
Pros: The bed was great
Cons: The conference I was attending ended early so I needed to check out a day early and they said they were unable to refund me a day because I booked this through bookings.com. So I paid for a night and I wasn't even there. I will not book through this site again.
9.2
Xiaohuan
Wonderful
family with young children
06-11-2017
Superb
Pros: excellent breakfast
Cons: noise in the early morning
5.8
Rose
Okay
solo traveller
06-11-2017
Awesome bed, but crumby floor.
Pros: The bed was one of the more comfortable that I've ever used in a hotel (great mattress and very soft sheets). Easy on and off the interstate. Relatively quiet, I slept well through the night.
Cons: There were Doritos crumbs and dog hair all over the floor when I checked in, it really obviously hadn't been vacuumed (which makes me question how well they cleaned the rest of the room). It wasn't just a little bit of mess either, the crumbs were large enough that I could tell they were Doritos and it was all over one whole side of the room like someone had dumped an empty bag of crumbs out. I was too tired to deal with calling the front desk about it, so that didn't get resolved. To be fair, I didn't give them a chance to resolve it.... but that doesn't change the fact that it was an issue in the first place.
There was a dog barking in the next room for a few hours in the afternoon and evening, I imagine the owners left it in there alone. There were some loud conversations and children in the hallway. All of that might have bothered me more if it happened later at night, but it quieted down by 9pm or so.
I didn't have the breakfast because they had a sign posted at the front desk that guests weren't allowed to take the breakfast food back to their rooms, which kind of annoyed me on principle, so I didn't bother. I also didn't want to leave MY dog alone in the room for more than a few minutes, and unless I brought her with me to the breakfast room (which I assumed wouldn't be permitted either) I wouldn't have a chance to get breakfast for this reason anyway.
Overall I'm not sure this room was worth the price I paid. I've stayed at similar places for much less... and those place had vacuumed the carpets. Honestly, as small of a thing as the crumbs on the floor may have been, it kind of soured me on the whole experience at this hotel and I likely won't be staying there again in the future.
7.5
Oliver
Good
young couple
06-08-2017
Good
Pros:
Cons: Tour buses came in every night so it was noisy when they checked in and noisy when they left early the next morning.
6.3
Anonymous
Pleasant
young couple
06-03-2017
Clean but overpriced!
Pros: Freshly remodeled it appeared. Very clean.
Cons: Shower head was atrocious. National donut day and donuts were stale, dry.
10.0
Lori
Exceptional
young couple
06-03-2017
Exceptional
Pros:
Cons:
7.5
Angela
Good
young couple
05-29-2017
Was ok for a quick...
Pros: It was clean. Bed was comfortable. Easy to find, our stay was good.
Cons: The soap, shampoo, basically in room toiletries were awful. Bad brands and cheap! Take your own shampoo, soap, and lotion.
7.5
Michelle
Good
young couple
05-29-2017
Good
Pros:
Cons: The bed was to high and not enough room between it and the dresser.
7.5
Deb
Good
family with young children
05-17-2017
Good
Pros:
Cons:
8.3
Dennis
Very Good
family with young children
05-09-2017
Very good
Pros:
Cons:
10.0
Gail
Exceptional
young couple
05-05-2017
A gem in the desert
Pros: Biscuits and gravy, scrambled eggs, sausage were great
Cons:
7.9
Paula
Good
review category group of friends
05-03-2017
Good
Pros:
Cons:
7.1
Anonymous
Good
family with young children
04-30-2017
Good
Pros:
Cons:
10.0
Ben
Exceptional
family with young children
04-17-2017
Exceptional
Pros:
Cons:
4.2
Thom
Disappointing
young couple
04-10-2017
Less than what we expected.
Pros:
Cons: I was a bit offended by the manager who discouraged us taking our breakfast to our rooms. The eating area was full. I felt like he was treating us like children, unable to eat in our room and not make a mess. It was a turn off for us.
10.0
Richard
Exceptional
young couple
04-05-2017
Exceptional
Pros: The room was very clean and staff very helpful
Cons: The queen bed seemed small
5.8
Mickey
Okay
family with older children
03-31-2017
Okay
Pros: It was where we needed it to be when we needed a break from our travels.
Cons: Bedraggled property in need of renovation, hot tub wasn't hot and had a strange smell. Check-in person was not friendly, told me no unregistered guests could swim or have breakfast as if he thought we had more than the6 we had reserved for the room, not a good impression at the front desk.
10.0
Randy
Exceptional
family with young children
03-30-2017
Great stay in the Richfield...
Pros: We liked everything there room for clean the staff was helpful the breakfast was delicious
Cons: There is nothing we didn't like it was a great day
8.3
Emily
Very Good
family with young children
03-29-2017
Very good
Pros:
Cons:
10.0
Courtdawg
Exceptional
young couple
03-28-2017
Exceptional
Pros:
Cons:
10.0
Kerrin
Exceptional
family with older children
03-26-2017
Exceptional
Pros:
Cons:
7.9
Ryan
Good
family with young children
03-17-2017
Good
Pros:
Cons:
9.2
Helmut
Wonderful
solo traveller
03-13-2017
Convenient and pleasant stay on...
Pros: Very clean and organized, nice breakfast with variety of items, including egg dish, quiet room, friendly staff
Cons: For breakfast, add Swiss Miss chocolate drink and hot cereal, please.
6.3
Anonymous
Pleasant
young couple
03-10-2017
Pleasant
Pros: Room size and comfort were pleasant. Breakfast provided plenty of options for us to choose from.
Cons: We found feces in the toilet from a previous visitor. Very unpleasant way to start our experience. Workout facilities seemed rather outdated, but I didn't expect much.
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