The elegant garden lobby is the start of a guest experience that features state-of-the-art exercise equipment, an attractive pool with bright red furniture and modern rooms with crisp white bedding.
Smoke free premises. 150 units. 5 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, room service.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 81 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
Pros: Friendly staff
Cons: No breakfast. Very average for a Hilton Hotel
10.0
Anonymous
Exceptional
08-11-2017
Pros: Service was excellent. Everyone associated with the Hotel were very friendly.
Cons: Nothing.
9.0
Anonymous
Wonderful
08-11-2017
My kids were upset that the couple who checked in in front of us got complementary breakfasts and that we were told the hours and the cost for breakfast. The front desk employee didn't seem to understand service or keeping not-so-great things under wraps. As I approached the desk to check in, she held up a finger indicating I wait, called one of the rooms, and chastised them over a noise complaint. She clearly wasn't from the area as she didn't know how to pronounce the names of the local sights -- Hotel Employees to be specific, and she did A LOT of guessing of information. Aside from this one worker, it was a very pleasant stay.
Pros: Very clean, modern, and secure.
Cons: They were having the parking lot redone -- they couldn't explain to me where to park. They didn't ask as to my choice of beds -- they gave me a king -- even though they knew my three children were with me.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great staff - went out of their way to see that we were happy
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel was very convenient for our stay. It was clean and very comfortable. It was close to restaurants and shopping. We especially enjoyed the large pool and hot tub after a long day of traveling.
Cons: It would have been nice to have a free breakfast. But everything else was great!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean, very new, very attractive hotel. Room was spacious & bed was comfortable.
Cons: We got two rooms and ours was wonderful. The couple that was with us reported that the room heater kept turning on and off all night & was noisy. Overall good!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean room, reasonable price.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: It is modern and well maintained and the front desk people were awesome.
Pros: Staff, cleanliness, modern rooms, facilities such as fitness center, laundry, pool. Breakfast was very good. Great value for money
Cons: There was no safety deposit box in the room and this is the only reason I didn't score it a ten. Location is slightly out of the main town so you need a car but it's also just off the I15, so we didn't see this as a negative.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: The breakfast potatoes tasted frozen and over cooked
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent location for restaurants and the staff was very friendly.
Cons: Everything was perfect.
8.0
Anonymous
Very Good
08-11-2017
Pros: Quiet peaceful setting
Cons: The first room we were checked into was very shabby. Badly soiled carpet and marked up walls. Didn't even appear clean. Not at all up to a 4 star standard. When bringing this to the front desk's attention they moved us to another room.
9.0
Anonymous
Wonderful
08-11-2017
Pros: CLEAN AND BEAUTIFUL
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was super friendly. Rooms were beautiful. Loved the breakfast buffet!
Cons: No.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location and friendliness of the staff.
Cons: The did not tell me about the "fancy" bed so I slept horrible until I rolled over & hit the dial to adjust it. The bathroom faucet leaked & the AC units for the lobby could be heard very well from my room.
3.0
Anonymous
Poor
08-11-2017
Pros: It's a nice property in a good location
Cons: So frustrated with not being able to choose the room I need. I was given a king handicapped room. I really needed 2 queens. Was told they were sold out. No way the hotel was full. Ridiculous.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice large room, extremely friendly staff
Cons: I was a little surprised the breakfast was $10/person.. seemed expensive for not a huge variety of food.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and well appointed.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel was beautiful and had every amenity we needed and then some.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Check in and check out were a breeze. Needed maintenance in the restroom and was tended to in a quickly manner.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice location, very nice room, nice heated pool
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The location was perfect
Cons: Had a minor issue getting wifi to work but front desk was very helpful
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice room, clean , the coffee was nice Chang. And breakfast was fun.
Cons: Our room was a joined to a room with little kids. Should maybe to a little bit of home work. To see if you could put people with kid's next to other people with kid's. I know that is not possible all the time. But the hotel was pretty empty.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Love this hotel in St. George. My favorite!n
Cons: No.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly staff, great people, we loved the heated pool and enjoyed our swim in the rain. Exercise room was nice and quiet. The herbal tea, cocoa, and coffee options in the morning lobby were nice as well as water and cookies in the evening.
Cons: Our room kept having an electrical smell and we found that the fan was shorting out frequently. They sent maintenance up quickly and he was very sweet, offering many times to change the room for us but it was late and we opted to stay there.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Excellent hotel, clean and comfortable. The breakfast was wonderful, you can get free a la cart or pay small fee for made to order. I also stayed at other 3 star hotels in town but Hilton was the best by far.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location.
Cons: No.
5.0
Anonymous
Fair
08-11-2017
Pros: The staff was very friendly and helpful. The facilities were in great shape, clean, and very new, and it was a great location in St. George.
Cons: The beds were really bad. They are made of memory foam type of stuff and it would get pushed to the side you weren't sleeping on, kind of like an air mattress not fully blown up.
3.0
Anonymous
Poor
08-11-2017
Pros: Beds were comfortable
Cons: One of the rooms was dirty. Request for room with two beds was met with additional charges.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was very classy!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: It is a nice, clean hotel and in a good location.
Cons: One half of our bed sunk in badly so wife and I were sleeping at vastly different levels. Also, our security lock on our door didn't work.
9.0
Anonymous
Wonderful
08-11-2017
Pros: price and location.
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: clean, friendly, charming
Cons: no
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and friendly staff
Cons: No, our experience was good.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and comfortable
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Location and staff are awesome
Cons: Not really
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: Handicapped accessable room bathroom had no shelving to put personal items, no bench to sit on in the shower. Otherwise a spacious room.
8.0
Anonymous
Very Good
08-11-2017
Pros: Right off Interstate.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Well kept and clean. Accommodating staff
Cons: No free breakfast
6.0
Anonymous
Pleasant
08-11-2017
Pros: Cold water and cookies at entry. Updated
Cons: It was very hot inside the rooms and even the common area felt very hot. It was a hot day but even regular stores and restaurants had A/c. . We thought ours was broken or the hotels was broken it was so uncomfortably hot and hard to sleep
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, quality of furnishings, clean.
Cons: Not really. Great place.
3.3
Anonymous
Poor
08-07-2017
OOPS! Not Just The Spot...
Pros: I thought the entrance was okay. I thought the room was dark enough when the curtains were pulled. The other things in the room all seemed to work as they were supposed to. The pool area was okay. The workout room was okay also.
Cons: The restaurant was very poorly run. The food was not good. The wait person was not professional at all. In dress or manners she was dressed in blue jeans and tennis shoes she looked not dirty but certainly not the way I have come to expect a Hilton Hostess to dress and act. She came over and told me she didn't like " some of the chef's creations" and that my meal was one of them. Now I will give her this I agree I certainly didn't like the " creation " either but I thought how inappropriate for a team member to come and slam another team member. Sorry that is the way it struck me. I wouldn't want to work with her if it were you would you? I didn't like the room cleaning service I do not think they were there before mid to late afternoon on any of the days we were there. I did not like the front desk in general with a couple of them more specifically. It was not so much what they said to me it was the look on their face and the tone that they said it with. It screamed DON'T BOTHER ME! I DON'T GIVE A DARN ABOUT YOU OR YOUR QUESTIONS! To just make sure that there is no misunderstanding the words I just used were NEVER SAID TO ME OR ANYONE ELSE THAT I KNOW OF. I chose those words to represent the FEELING I GOT WHEN CONTACT WAS MADE WITH THE FRONT DESK. That is why I limited contact with them as much as possible. That is another reason I did not say anything to "management" about the restaurant. I felt completely disliked for being a customer and taking up space at the inn. Instead of the feeling of man were glad to have you thanks for coming. I truly wish I could say other wise but, this trip was not helped by the place where we stayed like the usual trip we enjoy.
10.0
Anonymous
Exceptional
06-13-2017
Great stau
Pros: Very clean. The staff were very helpful. Close to restaurants. The bed was very comfortable. Water pressure could of been a little better.
Cons:
10.0
Anonymous
Exceptional
05-23-2017
Convenient and comfortable
Pros: Didn't have breakfast
Cons:
7.1
Anonymous
Good
05-15-2017
Clean your own bathroom
Pros:
Cons: The room housekeeping was terrible. Skipped us the first day. Didn't clean the bathroom on the second day. Really no excuse for this.
5.0
Anonymous
Fair
04-11-2017
Passable
Pros:
Cons: Smelled like sewer gas in the hallway.,
Breakfast under cooked, too expensive for what I received.
5.8
Anonymous
Okay
03-28-2017
Okay
Pros:
Cons: Our mattress was too hard and uncomfortable. I stayed in the salt lake Hilton garden inn and their mattresses were really comfortable!
The bed frame did not fit the mattress.
The staff were not as friendly as Slc either.
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