Camino Real Veracruz

AAA Inspector Rating
8.7
Very Good
450 Guest Ratings
Blvd Manuel Avila Camacho No. 3650, Fracc Costa de Oro
Veracruz, VR 94299- Map It
Photos
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AAA Inspector Notes
This hotel has a relaxing atmosphere, whether you're beneath a beachside palapa or at the swim-up bar. Tastefully appointed guest rooms have marble floors and are brightened with splashes of color. Bathrooms have a spacious, glass-enclosed shower equipped with a rain shower head. A harpist plays in the restaurant during breakfast hours. For guests' convenience there's also 24-hour room service. Meets AAA guest room security requirements. Smoke free premises. 156 units. 12 stories, interior corridors. Bath: shower only. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Oceanfront. 3.8 mi (6 km) sw from Plaza de Armas; in Costa de Oro area of Boca del Rio. Blvd Manuel Avila Camacho No. 3650, Fracc Costa de Oro 94299 (Blvd Manuel Avila Camacho No. 3650, Fracc Costa de Oro).
Pool
heated outdoor.
Parking
on-site and valet.
Dining & Entertainment
2 restaurants, full bar, entertainment.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet, safes.
Sports & Recreation
playground, exercise room.
Guest Services
valet laundry, room service.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 450 guests
Showing reviews 1 - 5 of 25
5.8
Ramona
Okay
mature couple
05-31-2016
Pros:
Cons: 1) Even though their were waiters at the pool tending to other guests, no one ever approached our group to offer a beverage or anything to eat. There were 7 of us and the hotel could have made a good deal of money off of us. How disappointing for what is rated a 5 star hotel. 2) My daughter in law had her wallet stolen during breakfast in the restaurant and the lack of concern from the staff was surprising. No offer to help with phone call to her bank, no offer of assistance to file a complaint with the PGR authorities, no courtesies, however small, to make up for this horrendous event. Horrible lack of compassion and concern for a guest's well being. 3) I was with the US Embassy group and was promised a room with a balcony and the web site stated all rooms have balconies. I got room 1808 and there was no balcony and was told too bad, all rooms were sold out and nothing could be done about it. Again, a total lack of customer service and well being for guests. This is the second bad experience I have had in as many months with Camino Real in Mexico. The previous equally horrible experience was in Guanajuato and despite my comments no one ever contacted me. I plan to share with everyone I know in Mexico and all 2000+ employees at the embassy here that CR is a horrible chain to use. What a shame.
7.5
Julie
Good
mature couple
05-22-2016
Pros: Nice staff, very nice gym and good air conditioning.
Cons: No spa and not near any restaurants or shops.
10.0
Vcruz101
Exceptional
family with young children
05-01-2016
Pros: This is the perfect place if you are looking for a relaxing vacation. Very family friendly and the staff is great!
Cons:
9.2
Arturo
Wonderful
solo traveller
04-02-2016
Pros: A beautiful room in a nice hotel, with a great sea view.
Cons: Food.
9.2
Marina
Wonderful
solo traveller
03-26-2016
Pros: What an amazing breakfast! Don't miss it!
Cons:
Showing reviews 1 - 5 of 25