Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Comfortable beds, a good-size desk and speedy internet await you at this recognizable chain hotel.
Smoke free premises. 86 units. 3 stories, interior corridors. Accessibility (Call).
I-91 exit 3, just e on SR 9, then 0.5 mi s on US 5. 100 Chickering Dr 05301.
Eco Certification
Green Hotels in the Green Mountain State recognizes Vermont lodgings that use sound environmental management practices to reduce their impact on the environment.
Pros: The entry area was very attractive and the donuts and cider was an unexpected treat on arrival. The breakfast provided the best eggs we've had at any other hotel in any state. The pancake machine was a great idea, but I did not try it.
Cons: All was fine
9.0
Anonymous
Wonderful
08-11-2017
Pros: An excellent property with h helpful friendly staff and a delicious breakfast to start the day.. When I had seen the stars it was given I was hesitant, but it exceeded our expectations. We will definitely be back.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel was clean with plenty of hot water.
Cons: It would have been nice if they had a restaurant / lounge as everything required a car drive.
8.0
Anonymous
Very Good
08-11-2017
Pros: Very clean , good food .
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The receptionist was awesome and so helpful in recommending a great restaurant.
Cons: Sheets really could be upgraded to at least a 300 thread count! They were so rough.
10.0
Anonymous
Exceptional
08-11-2017
Pros: My daughter realized that she left her iPad in the room. I called the hotel and they did confirm that the iPad was found by the cleaning staff. They took my mailing information, and 5 days later I received the iPad. Very honest and efficient staff. A+A+A+
Cons:
10.0
Verified AAA Guest
Exceptional
09-08-2016
We went to another hotel that was a nightmare and we booked this very late in the day we came in and everything was amazing thank you so much for saving my vacation
Pros: Everything you guys are doing everything right the place looked amazing
Cons: Wouldn't change a thing
9.2
Anonymous
Wonderful
07-24-2017
Comfortable, very (kid) friendly, well...
Pros: Driving from NYC, NY to Jay Peak, VT with a 1 year old, the Holiday Inn Express was conveniently right in the middle of our trip. The night served as a break for our little man as well as to get out of the car and enjoy a nice swim and good night sleep. It did exactly that: the hotel is right next the I-91, and very easily reached in 2 minutes from the Interstate exit. It offers quiet(!) and large rooms, where a very comfortable kingsized bed awaits. The lady at the front desk offered me a Pack&Play bed for our kid, but we'd already brought our own since we were traveling. The accomodation has 3 floors, a large elevator and stairway, and is very kid friendly (kids running around and having fun). The indoor pool is clean, ok-sized and has pool towels available. You're offered a good (free) breakfast from 6:30 'till around 11:00 with a fairly large assortment of continental food. The staff is friendly, helpful and proactive in offering assistance of any kids. It felt like if you needed something, they'd help you get it. Also pricing in summer season was reasonable (compared to other hotels we've been staying. There's a large supermarket and gas station right around the corner, as well as several options for eating out. If you're traveling with kids, be sure to check out the Retreat Farm in Brattleboro!
Cons: Pool has a glued, gravel floor. Very comfortable and not slippery, but unfortunately some of the little pebbles came of and got stuck under our feet. This could use a little attention.
6.7
Anonymous
Pleasant
05-22-2017
Adequate but could definitely be...
Pros: It was adequate. Very good breakfast!
Cons: Very noisy. You can hear your neighbor's' conversation while in the bathroom.
Our room was on the ground floor, and there's a road right next to our window (two steps away), so you have to close the curtains if you want privacy.
The pool looked unappealing.
The toilet seat was very uncomfortable (!).
10.0
Anonymous
Exceptional
05-08-2017
Exceptional
Pros: Bed very comfortable. Breakfast was great.
Cons:
10.0
Anonymous
Exceptional
04-27-2017
FaBULOUS
Pros: Everything. Hotel, room, staff, breakfast. Will use this hotel every month when in Brattleboro on business.
Cons:
10.0
Anonymous
Exceptional
02-22-2017
My stay
Pros: Beds were comfy ,breakfast was great
Cons: Noisy guests coming in at 1:00 in the morning being very loud
8.3
Anonymous
Very Good
01-24-2017
Very good
Pros:
Cons: No TV in front of bed
7.5
Anonymous
Good
01-17-2017
Good stay but pay attention...
Pros: Great staff, hotel is clean
Cons: The first room wasn't what we thought we were getting. A single queen bed turned into 2 queens for just 2 adults. They were accomadating and moved us. Both rooms however were over the laundry room and shook when it was in use. Third floor not so much. So if your sucepatable to motion sickness rooms 208 and 310 probably not for you.
10.0
Anonymous
Exceptional
01-16-2017
Exceptional
Pros: The location was super convenient, everything inside exactly as desired.
Cons:
9.2
Anonymous
Wonderful
01-04-2017
Would definitely stay again
Pros: Last minute reservation, front desk very helpful
Cons: Easy chair in room, otherwise fine
7.1
Anonymous
Good
01-02-2017
Friendly staff nice facilities
Pros: Breakfast was good. Clean facility. Nice pool and decent workout room.
Cons: There were no towels in our room.
only a bath mat and hand towels.
Bed was not very comfortable.
10.0
Anonymous
Exceptional
01-01-2017
Exceptional
Pros: Best Holiday Inn Express our family visited in 2016!!!
Cons: No complaints
6.7
Anonymous
Pleasant
11-13-2016
Pleasant
Pros: The breakfast was very good.
Staff were very nice
Cons: Beds and pillows very unconfotable
10.0
Anonymous
Exceptional
11-12-2016
great stay.nice envrioment
Pros: The rooms were clean . asked for morev towels .they brought them quickly. The breakfast was great. Had a variety of great choices
Cons: The shower design is not safe.water easily splashes to the floor as you take shower . this poses great risk for fall if you slide.
9.6
Anonymous
Exceptional
11-10-2016
Good for the price.
Pros: They had Advil available at 2:30 AM. No noise.
Cons: Rather not have to pay $17.00 for a average movie.
9.6
Anonymous
Exceptional
10-18-2016
A place to go easy!
Pros: Good breakfast...friendly staff... comfortable location set back from the road.
Cons:
9.6
Anonymous
Exceptional
10-02-2016
Lovely accomodations for the two...
Pros: The room was clean. The bed was comfortable. The pillows were heavenly soft and we slept like babies. (Quiet babies). Breakfast was one of the best we have had at any hotel. Yes, the scramble eggs were fluffy and the cinnamon rolls was wonderful. ( I indulged in two of them.)
Cons:
9.2
Anonymous
Wonderful
09-27-2016
Superb
Pros: Comfortable beds and a bonus guest laundry
Cons: No in room safe. Very old fashioned
6.7
Anonymous
Pleasant
09-19-2016
Could have been better...
Pros: The front desk staff were friendly. The bed was comfortable. The breakfast had plenty of options and went until noon, which was great!
Cons: The room smelled like stale cigarette smoke and the bathroom smelled like urine. The price was pretty steep for the room, I definitely do not feel as if it was a good value.
10.0
Anonymous
Exceptional
09-17-2016
A OK
Pros: Love the pillows and continental breakfast at Holiday Inn Expresses.
Cons: Nonething
8.3
Anonymous
Very Good
09-07-2016
Convenient to downtown at a...
Pros: Beds were very very comfortable and the staff were friendly and helpful. Breakfast is a great bonus feature.
Cons: The elevator was really slow but not a big deal since there aren't many floors.
7.5
Anonymous
Good
09-05-2016
Good
Pros: Bed was comfortable
Cons: The room smelled stale, my first impression was residual smoke smell. I called front desk to verify that we were in a non-smoking room. She said yes but did not offer to check yhe room herself or give us another room.
10.0
Anonymous
Exceptional
08-30-2016
Great place! Plan to come...
Pros: Aesthetically pleasing and comfortable room. Very good food breakfast and dinner. Welcoming and accommodating staff throughout.
Cons:
9.6
Anonymous
Exceptional
08-29-2016
Exceptional
Pros:
Cons: Elevator was incredibly slow. It was actually quicker to take the stairs to the third floor.
7.5
Anonymous
Good
08-27-2016
Nice hotel
Pros: Very nice people at the front desk, very helpful to look up some addresses for us. We forgot our mobile phone in the room and they were kind enough to sent it back to us via Fedex.
Cons:
7.9
Anonymous
Good
08-21-2016
Solid stay
Pros: Flexible staff went out of the way to find a way to plug in my electric car.
Cons: Commercial 240 volt plug for trucks but level 2 chargers for electric car.
7.5
Anonymous
Good
07-08-2016
Good
Pros: Room was clean, staff were friendly
Cons: Breakfast was not very exciting
10.0
Anonymous
Exceptional
06-24-2016
Would definitely stay there again!
Pros: Staff was very friendly. Room very clean and comfortable.
Cons:
10.0
Anonymous
Exceptional
06-21-2016
My Good weekend in Vermont
Pros: I enjoyed my stay very accommodating
Cons: Nothing
9.6
Anonymous
Exceptional
05-25-2016
Good value and friendly staff
Pros: Breakfast was terrific
Cons: Mattress and pillows all too soft
9.2
Anonymous
Wonderful
04-18-2016
Superb
Pros:
Cons: Smoke alarm battery was low and it hummed and went off periodically.
8.8
Anonymous
Excellent
12-31-2015
Pleased was worth the money!
Pros: We stayed there for 2 nights Christmas vacation to ski at Mt. snow it's about a 40 min ride from mountain. It really was not a bad ride at all. The hotel was comfortable and clean, breakfast was blah.. Great for coffee, oatmeal, Cinnabon quick before you hit the mountain it's there and ready. The little cups of Quaker oatmeal and to go coffee cups makes it easy to grab and go. It's complimentary! If your skiing that's all you need till lunch.
Cons: The hot tub was broken. I would like if the had maybe room service at least for drinks or a bar in hotel. Bring your own booze and bottle opener.
7.5
Anonymous
Good
12-09-2015
Good place for Brattleboro
Pros: Clean, convenient, good breakfast
Cons:
8.3
Anonymous
Very Good
11-12-2015
Very good
Pros: William, the breakfast host, is fabulous. He was so welcoming and friendly while very efficient. He is a real asset to this hotel.
Cons:
5.4
Anonymous
Fair
10-27-2015
Passable
Pros: It was close to where we wanted to be
Cons: There was a stain on the curtains which made me question the cleanliness of the rest of the room. There wasn't much variety at breakfast and no healthy options.
7.1
Anonymous
Good
10-19-2015
A convenient place to stay.
Pros: A good location near the interstate.
Cons: Some Holiday Inns are warm and welcoming - this was a level above average but nothing out of the ordinary.
5.8
Anonymous
Okay
10-09-2015
Okay
Pros: Breakfast was excellent.
Cons: Had to have heat on at night and was so loud neither one of us could sleep. Pool was not warm enough.
7.5
Anonymous
Good
10-03-2015
enjoyable stay going again next...
Pros: staff good breakfast and clean
Cons:
5.4
Anonymous
Fair
09-23-2015
Expected better from a holiday...
Pros: Location, cookies, beds / pillows
Cons: Fire alarm started beeping non stop at 4:30 am and kept us awake all night. Also found an old and dirty plastic fork under the table in our room, and the rug was filled with dark stains.
10.0
Anonymous
Exceptional
08-31-2015
Great hotel at a reasonable...
Pros: the boys loved the promotional free pancakes at night
Cons:
5.8
Anonymous
Okay
08-27-2015
Older but clean. Decent location....
Pros: The pool and jacuzzi was nice. Tami at front desk was wonderful.
Cons: Beds were the most uncomfortable bed I have ever slept in. Wifi was terrible. We came back from being out on the day before our departure and our keys wouldn't work. They had checked is out a day early. The beds were so bad I cancelled our reservation at Warwick HI Express and booked the Hilton.
9.6
Anonymous
Exceptional
08-27-2015
loved it!
Pros: The kids loved midnight pancakes and complementary peanutbutter cookies! We likes the comfort of the beds and cleanliness of hotel.
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