Room highlights include 42-inch flat-panel TVs, large desks and an upgraded coffeemakers. Compact bathrooms feature a granite vanity and upscale hair and skin products. If you are traveling with family, friends or small group, be sure to inquire about a room with a sofa bed. The location near restaurants and specialty shops is an added plus.
Smoke free premises. 150 units. 2 stories, interior corridors. Accessibility (Call).
valet and coin laundry, airport transportation, area transportation-train station.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 37 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was great, king sized bed, included breakfast, unfortunately I overslepr and missed it so I can't comment on the quality...but for the price anything would have been fine.Over-all it was comfortable and fairly clean
Cons: Bathroom ceiling water damage/stainsBag containing hair dryer had some white stuff smeared on it...did not want to dry my hair.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Looked good in lobby and outside
Cons: Room was dirty and smelled musty. Inside wall facing outside had hole which appeared to be fixed but a bad job un painted.
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice quality hotel for price; excellent buffet breakfast
Cons: Internet very spotty; key card often difficult to use for room door
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff are very friendly and helpful, great breakfast
Cons:
10.0
Anonymous
Exceptional
08-11-2017
The indoor pool was very nice - a little on the cool side for water temperature, but nice. The two Jacuzzis were nice, too, but definitely too hot for water temperature. Sorry! We really liked everything else. The man at the check-in desk even changed our room location when I insisted that I would really appreciate no noise.
Pros: The fantastic breakfast buffet included in the hotel booking price. Also, the mattress was very comfortable.
Cons: The water in the indoor swimming pool was too cool for my husband to go in the water.
1.0
Anonymous
Very Poor
08-11-2017
We go back to lobby to get a "complimentary cookie" 10 min later and the rack that was full is gone, and the Manager has a mouthful! Go the restaurant there backed up,(wait 30 min) go to eat at the bar only to be ignored, had to walk to the other end where she was socializing with coworkers. Says we should sit in the restaurant, it’s got room. We go back over hostess is freaked out we can plainly see several empty tables. We tell her it’s okay, we haven't felt welcomed since we arrived, we will spend our money elsewhere. Didn't even bother with the free breakfast (that ends at 8:30 am) Upon Check out, there was attitude with one of the people at the counter again! As I wanted to speak to a manager about my experience the night before. Problems... The toilet seat was so loose I don't know how it was cleaned properly, big huge spider in the corner over the tub. Outside door had no knob, or way to get back into the room from the courtyard.
Pros: reception area was nice
Cons: Where do I begin? Attitude at check in with the night manager, ARGUED with me on why I had to park on the opposite side of the building, Then sent us "thru the pool" area that was wet! To try to find our way thru the maze of doors, steps, and ramps.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Disgusting dirty doom with torn curtain, visible dirt, pink stains all over the bathroom, and the SMELL!!! Awful!!! They attempted to spray some cheap foul smelling fall deodorizer in the elevator that did not help.
Cons: The foul smell was overwhelming and the attempt to mask it with deodorizer was not helping. Needs a DEEP cleaning!!
10.0
Anonymous
Exceptional
08-11-2017
Pros: When ariving at room heat was not working, one call to desk and 10 mins. later all was good. Great staff. Thank you
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Good
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: Great breakfast, nice bedding and towels, and great hot tub and pool.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Location is close to Killington and a shopping center. It also has a nice pool and hot tub area. There is a restaurant & bar in this hotel as well, not the best but it's also better than nothing. Free breakfast
Cons: The free breakfast is a smorgasbord of mediocrity, bartender has very limited skills.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing
Cons: The hotel was dated the mattress was the worst I have ever slept on very very loud. Sounded like furniture in the room above was being moved around at all hours. The hotel was so bad we did not stay the second night
10.0
Anonymous
Exceptional
08-11-2017
Pros: The food was very good.
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was very spacious. It comfortable accommodated king size bed and a sofa with the coffee table besides regular furniture like tv stand, desk, dresser, etc. complementary breakfast was great: hot dishes like scrambled eggs, potatoes abd bacon.
Cons: The hot tub had a dirty water in the evening. It was much cleaner next morning but I had to leave then.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The pool and hot tubs. Also a great central location
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Hot breakfast
Cons: Little far from Killington. I would have liked to be closer than a 25 minute drive.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I really loved how friendly the staff was!
Cons: Only thing I didn't like was both hot tubs were out of order .. I was really looking forward to that but the pool was heated so that was nice.
6.0
Anonymous
Pleasant
08-11-2017
Pros: good location, central
Cons: attention to detail was lacking
10.0
Anonymous
Exceptional
08-11-2017
Pros: Nice place, great pool, free breakfast
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: I have visited The Holiday Inn - Rutland several times and have always been pleased with their service. The staff is phenomenol and the facility is always well kept. The best location for traveling anywhere in Vermont.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Restaurant food was excellent and the staff were very polite and knowledgeable.
Cons: The hot tubs were out of order for cleaning and not available one of the days we were there. The hotels needs some TLC and paint, but was clean.
7.0
Anonymous
Good
08-11-2017
Pros: Fantastic value for the price - pool, hot tub, nice clean warm rooms - close enough to both mountains - Killington and Okemo.
Cons: Wifi did not work. Room had a strange shower handle - had to pull it to turn it on.
7.0
Anonymous
Good
08-11-2017
Pros: the pool and hot tubs were the thing for me and the breakfast buffet was also good
Cons: the mens locker room was real stinky
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good location in town, close to Amtrak and close to Okemo and Killington. The hot tub and pool are a nice addition. Sauna was closed but would be great as well. Rooms were well accommodated. Best part is the breakfast buffet. Far better then most hotels.
Cons: This is trivial but the view isn't great. Couldn't think of anything else and the hotel can't help this so there ya go.
7.0
Anonymous
Good
08-11-2017
Pros: Good location; comfortable bed
Cons: They have changed their breakfast buffet to "continental." Eggs/pancakes/breakfast meat now all cost extra. I've stayed at this hotel many times and this is new. Internet was extremely slow; given a handicapped room with window by sidewalk.
1.0
Anonymous
Very Poor
08-11-2017
Pros: Location
Cons: We encountered a tick in our room, this establishment in NO WAY should have the rating you gave it. Not secure, kind of deserted by staff after 8:30, open hallways where updating construction was taking place. would make me questioning using your site aga
9.0
Anonymous
Wonderful
08-11-2017
Pros: easy access to the highway and close to where I needed to be in the city
Cons: no
9.0
Anonymous
Wonderful
08-11-2017
Pros: The attached restaurant had very good food at an affordable price.
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Price was exceptional for a supposed 3 star hotel.
Cons: This WAS NOT a 3 star hotel. Old rooms from the 70s - 80s. Apparently undergoing a "remodel". Main floor rooms have door opening onto common courtyard that had "residential" guests. Looks to be extended stay residents. Parking lot felt unsafe
9.0
Anonymous
Wonderful
08-11-2017
Pros: The breakfast is excellent!!!
Cons: none
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean. Professional helpful staff. Wonderful breakfast.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Comfortable furniture in rooms and very good breakfast.
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: We were very pleased with our stay at the Holiday Inn in Rutland, VT. The room was very clean, the beds were so comfortable with spotless bedding. The breakfast was fantastic. We definitely will stay there again.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The facility and the staff are great. They provide pretty much everything you could ask for.
Cons: the faucet in the room. there seems to be some kind of malfunction of the faucet, and the water coming out are all hot water and even burnt my hand.
10.0
Anonymous
Exceptional
08-11-2017
Pros: always a great stay hotel employee at front desk always helpful.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The breakfast is good with lots of choice. The room is clean.
Cons: One hot jacuzzi pool stops working. The other was crowded during the night.
1.0
Anonymous
Very Poor
08-11-2017
Pros: The staff
Cons: Not clean at all.
3.0
Anonymous
Poor
08-11-2017
Pros:
Cons: broken hot tub, sink that does not drain, breakfast only till 9:30, Not the English Pub they describe, more like an 80's disco and much more.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Very nice rooms and staff. Nice warm pool and fabulous breakfast.
Cons: Was a wedding at the motel and was yelling in the hallway until 3am. 3 calls to the front desk didn't appear to help
4.0
Anonymous
Disappointing
08-11-2017
Pros: Front desk staff was very kind. Nice 80's Hotel well updated. New beds.
Cons: Hotel room was very humid and smells mold. Breakfast schedule was informed to be until 9:30, our family arrived at 9:10 and there was very few options and bad appearance. At 9:30 in a very rude way the supervisor start to recall what have left. Not nice.
9.6
Anonymous
Exceptional
07-30-2017
Nice place on short notice.
Pros: Pool and spa working and clean. Staff was efficient and friendly.
Cons: Main sign near road hidden by foliage when approaching from out of town. Took a while to find.
5.8
Anonymous
Okay
07-27-2017
Okay
Pros:
Cons: Hotel has an old smell, shower made a loud banging sound every time you turn it on. The sauna didn't work (one of the main reasons we booked this hotel). The pool area was in need of a face lift and some of the key entry doors didn't work or had tape on them.
There was only 1 vending machine for a snack in the entire hotel and it was by the front door which is also very annoying because if you stay at one end of the hotel you have to 1st find an elevator which was a difficult task in itself and then go all the way to the lobby. Staff gave us our room and directed us to a shortcut which is nice but she shortcut only had stairs so we had to drag out luggage up 2 flights!!!
Hotels needs a bit of cosmetic and functional work!
5.4
Anonymous
Fair
07-13-2017
Passable
Pros: Bed was comfortable.
Cons: Bathroom floor was not clean, even after leaving a note for housekeeping.
7.5
Anonymous
Good
07-13-2017
This place is excellent!
Pros: It has the best continental breakfast of any place I have ever stayed!!
Cons: At first we had a little trouble locating it. My GPS sent us all over. It is kinda tucked back a bit off the road but after you see it you wonder how you missed it.
5.8
Anonymous
Okay
07-10-2017
Okay
Pros:
Cons: The room smelled like mildew
8.3
Anonymous
Very Good
06-12-2017
Other than the musty smell,...
Pros: The location of the room to the pool worked out very well. Everyone was extremely nice. The complimentary breakfast was a nice addition.
Cons: Room 181 had a strong musty smell, and there were two dehumidifiers on the floor that were not working.
7.1
Anonymous
Good
05-15-2017
Not bad
Pros: Location.
Cons: It was pretty dated. The breakfast was cold and did not seem fresh.
6.0
Anonymous
Pleasant
04-09-2017
Needs upgrades. Won't be staying...
Pros:
Cons: The entrance door to the building did not lock. Lock was inoperable.
The parking spaces are too close to the room windows. We had our heat on, someone in a truck with a diesel engine backed in the space in front of our window and heater intake. The Exauast pipe was 2 feet away from our window. The truck sat there running for 15 minutes(@2:30 am) and filled our room up with Exauast fumes. Horrible design flaw.
5.4
Anonymous
Fair
03-23-2017
Passable
Pros: location
Cons:
4.2
Anonymous
Disappointing
02-20-2017
Arrived at 6:30pm got the...
Pros:
Cons: toilet didn't flush, filled trash can and dumped water from shower into tank, no hot water for shower at 7:30 had to wait 45 min for hot water to recover
Picked up breakfast exactly at 9:30 didn't bother us but 3 other tables were still picking, fruit was gone by 9:00 and not refilled
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