DoubleTree by Hilton Washington DC-Crystal City

AAA Inspector Rating
8.7
Very Good
1147 Guest Ratings
300 Army Navy Dr
Arlington, VA 22202- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.0
Bath3.0
Public Areas3.3
ARATED
AAA Inspector Notes
This twin-tower hotel is close to a Metro station and a shopping mall. The revolving rooftop lounge offers dramatic city views. Some guest rooms have a great view of the Washington, D.C. skyline. Smoke free premises. 627 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-395 exit 8C, 1 mi s of 14th St Bridge; jct I-395 and US 1. Located in Crystal City area. 300 Army Navy Dr 22202. Station: Pentagon City.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves.
Sports & Recreation
exercise room.
Guest Services
valet laundry, boarding pass kiosk, airport transportation, room service, area transportation-Pentagon City Metro, restaurants & shopping mall.
Terms
check-in 4 pm, 1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 1147 guests
Showing reviews 1 - 5 of 50
9.2
Verified AAA Guest
Wonderful
Business
12-11-2016
Fantastic location, clean, I would stay there again. Rate was reasonable given it was DC.
Pros: FItness center was clean. Enjoyed the Skytower restaurant. I wanted to shift from valet parking to self parking and that was handled with ease. Although there was some confusion withe valet parking (see 'con'), the valet staff was polite on a day where parking was insanely busy.
Cons: The internet was inconsistent in its range and support - kept going out and i had to logon from the bathroom one day. No cookies when I checked in, i could have gone back to get one later, would have been nice to have someone come up with them. I reported that the plugs in my lamp were not working and was told that I could have the lamp swapped out the next day. The next day I was told that the plugs in the lamps were problematic and there would be no replacement and to use the plug strip. That was fine but i feel that the maintenance staff at night was not in tuned with the maintenance staff during the day - they should share across shifts. There was confusion with valet parking, they 'checked me out' the first time i picked up my car. I switched to self-park after that. I did not like the layout of the information book in the room - i prefer a bulleted type of information notebook since the paragraphs seemed like i had to read a book to get my information. The different sections should have bolded titles and the important information bulleted, not read in paragraph format. I had to read alot to find out about the internet and basically it told me to call another number. I would have liked more information about neighborhood restaurants (takeout, ethnic, etc).
6.3
Precious
Pleasant
solo traveller
11-21-2017
Pleasant
Pros:
Cons: The heating system made noise all night, and it wasn’t getting hot at all !
9.2
Michael
Wonderful
young couple
11-20-2017
Great staff, good room, poor”services”.
Pros:
Cons: Fee for WiFi Fee for parking Fee for breakfast Felt like we were on a cheap airline.
8.8
Kimberly
Excellent
review category group of friends
11-20-2017
Fabulous
Pros:
Cons: The airport shuttle driver was really rude!!! Other than that, excellent stay, will definitely stay again.
3.3
Hans
Poor
solo traveller
11-20-2017
Disappointed, won't return
Pros: Just the location. It feels that to be treated well we just have to pay more for everything.
Cons: A lot of noise in the room. It felt as if I were in a small hotel in the middle of nowhere. My room had lots of dirty spots. For the value, the breakfast was poor.
Showing reviews 1 - 5 of 50