Hyatt Regency Crystal City at Reagan National Airport

AAA Inspector Rating
8.7
Excellent
159 Guest Ratings
2799 Jefferson Davis Hwy
Arlington, VA 22202- Map It
Members save 10% and earn Hyatt Gold Passport® points when booking AAA rates!
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AAA Inspector Notes
The guest rooms are well appointed, all with an ample work desk, comfortable seating and pillow-top mattresses with upgraded bedding. Bathrooms are well supplied, some with shower only. The hotel features a spacious lobby, extensive meeting and exhibit facilities, a mezzanine-level restaurant, lobby lounge and gift shop. Starbucks coffee is available in the lobby. Smoke free premises. 686 units. 19 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
2 mi s of 14th St Bridge on US 1, jct SR 233; entrance just e of US 1 on Clark St. Located in Crystal City area. 2799 Jefferson Davis Hwy 22202. Station: Ronald Reagan Washington National Airport.
AAA Benefit
Members save 10% and earn Hyatt Gold Passport® points when booking AAA rates!
Pool
heated outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, high-speed Internet, wireless Internet, safes. Some: refrigerators.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, boarding pass kiosk, airport transportation, room service, area transportation-Crystal City Metro.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 159 guests
Showing reviews 1 - 5 of 50
6.7
Robert
Pleasant
mature couple
09-28-2016
Pros: Location Airport shuttle
Cons: Room was very worn. Carpet dirty.
8.0
Tony
Very Good
mature couple
09-27-2016
Pros: Comfort of bed.
Cons: I asked for a refrigerator for my meds but never received one. I used a cooler the entire week I was there. Very disappointing.
9.2
Herbert
Wonderful
young couple
09-26-2016
Pros: Mattress on beds were excellent. Nice breakfast buffet but little pricey. Nice room
Cons: Charged $10 for upgrade because regular room wasn't ready for early check-in
9.6
Mary
Exceptional
young couple
09-23-2016
Pros: The shuttle servjce
Cons: The price
6.7
Likeregularhotelsbetter
Pleasant
young couple
09-21-2016
Pros: Beautiful facility and friendly staff.
Cons: To start off, we booked through booking.com and asked if our AARP or AAA would give us any discounts, as we always do while travelling (6500 miles... this trip) and they said because we prebooked no discounts were available, but let us know it would have been much cheaper with those discounts. No one let me know when booking that there were a lot of hidden costs; Parking $35 per day, you aren't allowed to take your bags to your room $5. Small fridge extra...ours was broken after getting it and our food was ruined, then they replaced it and didn't put everything from one into the other and we had to go find it, no microwave was available except community use one on 3rd floor, breakfast was $20 per person, then after complaining I was told that they wouldn't charge for the refrigerator or the breakfast, which I felt was a good compromise for our troubles and then they tried to charge me for all of it at checkout and I had to be very obstinate first with checkout and then with the manager, to keep from getting charged. And after leaving a cash tip at the table at breakfast a second gratuity was added to our bill...We travel a lot but not using Hyatt again.
Showing reviews 1 - 5 of 50