Fairfield Inn & Suites by Marriott Chesapeake Suffolk

AAA Inspector Rating
8.7
Wonderful
13 Guest Ratings
2122 Jolliff Rd
Chesapeake, VA 23321- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.3
Public Areas3.2
ARATED
AAA Inspector Notes
Modern décor in bright teal and orange accents this new hotel that offers some large one-bedroom suites. Smoke free premises. 82 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-664 exit 11A (E Portsmouth Blvd/SR 337), just w. 2122 Jolliff Rd 23321.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 13 guests
Showing reviews 1 - 5 of 18
7.5
Marie
Good
family with young children
05-15-2017
Pros: Breakfast was good. Staff was very friendly.
Cons: Corking in bathroom could have been better.
8.3
Elmarie
Very Good
family with young children
04-20-2017
Pros: the staff great, especially Judith at breakfast
Cons:
9.2
Jwl80303
Wonderful
solo traveller
04-10-2017
Pros: Very clean and modern. Excellent breakfast -- both the food which was fresh and good variety, but also the dining area itself -- spacious, lots of windows with early morning light. Very friendly front desk staff upon arrival and also very helpful in resolving the thermostat problem which I describe elsewhere.
Cons: Door didn't latch properly, had to slam it to get the latch to engage (room 234). Would be nice if some plastic cutlery in the b'fast area is left out and available 24/7 -- I had some leftover food for dinner one night and had to eat it with my fingers because all b'fast stuff had been put away by dinnertime. I didn't use the pool but did take note that it was closed -- sign says you are renovating and I suspect that the sign has been up there for months (or perhaps it was just bad timing). On one day the cleaning staff did not re-make my bed -- personally I didn't really care, but on the other hand I'm paying for the room and all that comes with it so didn't think that was their choice to be making. The heat/AC was a little confusing -- no controls on the unit, a wall-mounted thermostat instead, but buttons and display on it were non-functional. Called the desk and learned that there is a remote that is used for all adjustments and there was not one in the room -- they brought one up promptly but more trouble to sort this out than I should have to undertake. If there had been a sign or guest book in the room explaining this it would have helped -- room staff should ensure that when cleaning room and prep'ing for next guest, all things that should be in the room are in fact in the room.
9.6
Chris
Exceptional
review category group of friends
04-06-2017
Pros: Excellent breakfast with lots of options. Staff very welcoming and helpful. Free computer/printer available. Walk to some restaurants. Nice outdoor gathering area.
Cons: Pool happened to be closed for renovations... not their fault!
10.0
Chanelle
Exceptional
family with young children
03-27-2017
Pros: The beds were amazing! The room/hotel was clean and comfortable. The breakfast had great options.
Cons: Our only complaint was that Linda (who was the food service worker that was handling the breakfast on our second day) had a horrible attitude. I understand that the hotel was busy with 2 tournamentS with a lot of children. Her attitude was uncalled for.
Showing reviews 1 - 5 of 18