Holiday Inn Express & Suites

AAA Inspector Rating
8.7
2436 Gum Rd
Chesapeake, VA 23321- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.0
Overall
Room3.0
Bath3.1
Public Areas3.0
AAA Inspector Notes
Set on a quiet lot this hotel offers large guest rooms, some with a comfortable seating area, and business-traveler amenities. Smoke free premises. 90 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-664 exit 11B (Portsmouth Blvd E), just e. 2436 Gum Rd 23321.
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Pool
heated indoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 83 guests
Showing reviews 1 - 5 of 50
2.0
Anonymous
Poor
08-11-2017
Pros: Location and ease of check in. Rep at front desk was very nice and helpful.
Cons: Gym being remodeled - not available. Pool being remodeled - not available. Both were amenities my family and I expected to use. Room was not well kept and breakfast next morning was dismal - barely any food and machines to fix breakfast out of order.
3.0
Anonymous
Poor
08-11-2017
Due to the state of the hotel we weren't interested in taking part in breakfast. The staff was nice enough but not too excited to be there. Everything was pretty lack luster and underwhelming. Wouldn't be too interested in staying there again.
Pros:
Cons: We were not made aware that hotel was under construction before booking. Rooms and bathrooms were dingy and outdated with cracked tiles, dirty carpet, terrible lumpy pillows and the pool wasn't usable. There were no trollies to bring up luggage either
2.0
Anonymous
Poor
08-11-2017
Pros: It was pretty clean.
Cons: Not well maintained. It was old and run down. Hotel staff were not very friendly. Pool and fitness room were out of sEric.
7.0
Anonymous
Good
08-11-2017
Pros: staff are courteous and friendly.
Cons: Pool is closed for renovation and we were not informed at the time of booking.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Good location and nice hotel and service.
Cons: There is no complaints whatsoever with this hotel.
Showing reviews 1 - 5 of 50