This hotel sets a comfy tone with a welcoming lobby accented by warm woods, a hearth, a cozy living-room feel and even a lending library that includes new titles for adults, kids and teens. The rooms are inviting, each featuring a 32-inch flat-panel TV and a large desk with a leather executive chair. Eighteen one-bedroom suites are offered with sleeper sofas in the large sitting room.
Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).
Cons: The room had musty smell, what one typically thinks of as old and damp (over years) carpet. Heavy enough to notice the entire time in room.
2.0
Anonymous
Poor
08-11-2017
Pros: the room was a decent size. free breakfast was okay.
Cons: front desk attendant was asleep when i tried to check in at 1am. Waited for over 5 min for her. Receipt at check out had odd credit card on it- I had no idea what it was. front desk person said she was new and couldn't help. hotel was hard to get to
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location, pool, hot tub, and staff.
Cons: N/A
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything! From the spacious room to the delicious breakfast served each morning; the friendly services provided and the comfy homestyle treatment really was welcoming. I stayed an extra night because of it.
Cons: Not a thing!
10.0
Anonymous
Exceptional
08-11-2017
Pros: We loved the friendliness and the cleanliness and the hot tub and the indoor swimming pool this was a very good experience with this hotel chain.ðŸ‘ÂðŸ‘ÂðŸ˜â€
Cons: No nothing wrong very clean very friendly.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was clean and the staff was great.
Cons: No.
9.0
Anonymous
Wonderful
08-11-2017
Pros: very neat can clean - professional
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The staff was really good.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: EARLY MORNING BREAKFAST / WAFFLES !
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Non smoking rooms but smelled cigarette smoke as soon as i got to my room. Smelled smoke all night which tells me this hotel had no security or security did NOT make rounds
10.0
Anonymous
Exceptional
08-11-2017
Pros: I like the location and the staff was friendly and cooperative.
Cons: No. There was nothing we did not like.
4.0
Anonymous
Disappointing
08-11-2017
Pros: The pool and spa was fantastic: large, modern, and clean.
Cons: Yes, the hotel is unusually difficult to access. Drivers have to navigate a Pac-Man like maze to access the parking lot and there is only one route. The hotel was also filthy. Needs new carpet. Breakfast so-so.
3.0
Anonymous
Poor
08-11-2017
Pros: Coffee available at all times, easy to connect wifi, and spaciousness of room.
Cons: I had to leave early because I found bugs in the room. Although the manager assured me they were not bed bugs (definitely were IMO) , I was not able to get a refund for the dates I was not there. It took 3 days to get ahold of the manager.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room size makes for a comfortable stay.
Cons: Would have preferred the addition of another arm chair and a coffee table.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The breakfast was good and the pool and hot tub were a good temperature.
Cons: The entrance is a little confusing because you see the hotel before the actual entrance to it.
8.0
Anonymous
Very Good
08-11-2017
Pros: The gentleman at the desk who checked us in was very friendly! He made an excellent first impression! The room was clean, bed was comfortable and complimentary breakfast was better than most!
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Very nice hotel for a traveler to meet the basic needs. Continental breakfast was much better than the one you get from other similar hotels. I was particularly impressed with the service provided by the dining room attendant when needed.
Cons: None
9.0
Anonymous
Wonderful
08-11-2017
Pros: Staff was very nice, and hotel was conveniently located to restaurant and retail shops.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The room was clean and quiet. There was places to eat nearby. Chester is Chester. This location was geared to families with "check the box" business requirements. Free internet.
Cons: You need to relocate the smoking area away from the front door. You also need to allow professionals to check out at 2:00 PM. Otherwise, the hotel was good.
7.0
Anonymous
Good
08-11-2017
Pros: Perfect location. Close to everything. Coffee always available. the breakfast area was clean and a lot of choices were available.
Cons: I felt like the pool wasn't clean enough. May be just me, but I didn't get in. Someone (probably) kids beat on our door quite a few times the second night of our stay. Eventually I realized they were just messing around.
8.4
Verified AAA Guest
Very Good
01-05-2017
Hotel was clean but property smelled musty throughout. Check in staff was pleasant but if you have a problem good luck getting it resolved.
Pros: Room was clean and bed was comfortable
Cons: Had very noisy neighbors with several young children under the age of 10. They allowed their children to run wild way past midnight. For example, they were jumping from the bed to the floor, screaming, slamming doors, running up and down the hallway outside of my room, and several other things. My husband and I called the front desk three times to report this. Needless to say we got very little sleep. We checked out after only spending one night of the two we had scheduled. When we informed the manager of this the next morning, he didn't seem to care. We will never stay at this property again.
10.0
Anonymous
Exceptional
08-14-2017
Exceptional
Pros: The entire experience was fine. Breakfast could start earlier than 7:00 am
Cons: One bed was too close to wall. Hard to walk next to it
7.1
Anonymous
Good
08-10-2017
Good
Pros: The breakfast was nice and the room was clean and had a frig and microwave.
Cons: The manager was surly and the breakfast did not seat all of the guests, so many people were standing trying to eat.
10.0
Anonymous
Exceptional
08-09-2017
Great place, clean, and family...
Pros: The breakfast was really good especially the sausage it was soft and yummy. The pool was nice and peaceful. The bed was great!
Cons: The view was not pretty and honestly the place wa shard to find on the side of the road.
3.8
Anonymous
Poor
08-08-2017
Our stay was disappointing, things...
Pros: Breakfast
Cons: Housekeeping stole $150 while we were gone, we spoke with the manager & he did nothing about it.
10.0
Anonymous
Exceptional
07-29-2017
Paradise!!
Pros: Excellent!!!!!!!
Cons: Everything!!!!paradise
9.6
Anonymous
Exceptional
07-28-2017
Overall great stay keeping st...
Pros: Rooms where super clean! Great smell all over hotel! Breakfast was great!
Cons: The pool was dirty and hot tub had to much chlorine when we got out we smelled like dirty mops!
10.0
Anonymous
Exceptional
07-23-2017
Very nice place to stay...
Pros: The room was clean and comfortable. The breakfast was just right.
Cons:
10.0
Anonymous
Exceptional
07-22-2017
We felt very safe there...
Pros: The bed very comfortable in the room was very clean
Cons: The sofa bed mattress was terrible in the refrigerator harmed But the sofa itself was comfortable
7.5
Anonymous
Good
07-22-2017
Good
Pros: The bed was good
Cons: It was all good
8.3
Anonymous
Very Good
07-20-2017
Very good
Pros: The room was nice and very comfortable
Cons:
8.3
Anonymous
Very Good
07-16-2017
Good place for decent price
Pros:
Cons: Getting to hotel from street was awkward at best
7.9
Anonymous
Good
07-12-2017
A Decent Place to Stay
Pros: Clean and comfortable. Close to restaurants.
Cons: It is tricky to find the entrance to the hotel. The sign is not very visible.
8.3
Anonymous
Very Good
07-10-2017
I would stay there again.
Pros: Staff was very friendly, room was comfortable and clean.
Cons: The bathroom is set up where it's hard to get to the tub. It's uncomfortable in the bathroom.
10.0
Anonymous
Exceptional
07-07-2017
Good value and very comfortable
Pros: Everything was updated. Breakfast was very well supplied and kept bet clean and tidy.
Cons: Lobby was still under construction.
7.1
Anonymous
Good
07-02-2017
Good but no breakfast
Pros: Location
Cons: Was told free breakfast 6:00-10:00 am but it wasn't ready when we got down there at 6:15 so we didn't have breakfast
6.3
Anonymous
Pleasant
06-30-2017
Nice place
Pros:
Cons: I didn't know it was under construction before I booked.
8.3
Anonymous
Very Good
06-23-2017
Very good
Pros:
Cons: Very clean.
4.0
Anonymous
Disappointing
06-22-2017
Choose another
Pros:
Cons: It was small depressing and in need of repairs and updating. Also it was difficult to find behind other hotels
5.4
Anonymous
Fair
06-20-2017
Passable
Pros:
Cons: Breakfast wasn't good at all
10.0
Anonymous
Exceptional
06-11-2017
My stay was delightful and...
Pros: I liked everything about our stay. The rooms were clean and comfortable. The children were excited knowing that the pool opened at 6:00am. It has easy access to parking, the staff and their employees were very professional.
Cons: Even with some construction work going on it wasn't too noisy and they accommodated the guest in the work area.
6.7
Anonymous
Pleasant
06-11-2017
Can't be too fair on...
Pros: Great location with nice offerings
Cons: Under renovation. General easy upkeep was lacking.
3.8
Anonymous
Poor
06-06-2017
Poor
Pros:
Cons: Motel under major rebuild. We were not informed of this when we made our reservation in line.
7.5
Anonymous
Good
06-03-2017
My stay wasn't as pleasant...
Pros: The hotel is undergoing construction.... I didn't enjoy my stay be because of the construction...
Cons: Construction....
10.0
Anonymous
Exceptional
05-31-2017
Exceptional
Pros: Good hot breakfast
Cons: Renovating
10.0
Anonymous
Exceptional
05-30-2017
Mini Vacation will return to...
Pros: The property was conveniently located near my family. The breakfast was good. The pool looked really nice but was unable to use the pool due to my schedule. The staff was very friendly and helpful. The price was right.
Cons: Because of the renovations, the hotel seemed run-down. I know it will look better when finished.
10.0
Anonymous
Exceptional
05-30-2017
My experience was great &...
Pros: Devonica , Shannon and AJ were great handled me with care & my room was great which made my stay awesome I appreciate everything & yes will stay again
Cons: Nothing
10.0
Anonymous
Exceptional
05-22-2017
Exceptional
Pros: The room was great. I love this hotel. Will recommend this hotel
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