Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Inspector Pick (Family friendly): Really large rooms and both indoor and outdoor pools, make this a great choice for families.
Sitting on the Intracoastal Waterway, the large rooms offer patios or private balconies with waterfront views and a small boardwalk. It's within walking distance of the shops and dining of downtown.
Smoke free premises. 87 units. 3 stories, interior corridors. Accessibility (Call).
Waterfront. Just s of jct Maddox Blvd. 4195 N Main St 23336.
Eco Certification
The Virginia Green Lodging Program recognizes hotels, resorts and other lodging facilities that have taken steps to reduce their impact on the environment.
Cons: Room was to small and cluttered. Could not smoke outside on the balcony. Outdoor pool not open in early AM. BREAKFAST had a poor selection and not enough seating
9.0
Carol
Wonderful
Traveling as Couple
09-22-2017
I loved the location and it was a lovely hotel. The staff was very friendly and we were there during the high winds and flooding but still enjoyed our stay. I would recommend this hotel to anyone planning a trip to Chincoteague. The view couldn't be better from our third floor balcony.
Pros: The room was very comfortable. We had plenty of room and the view of the Bay was beautiful. The rooms was very clean and the beds were comfy. I liked the balcolny where we could sit and enjoy the view.
Cons: The only negative thing for us was the temperature of the pool and hot tub. The pool water was chilly for stating it was heated and the hot tub could have been set higher also.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
09-22-2017
Pros: Nice location. Built to give decent privacy on the balcony! Rooms nice size. Staff very nice and accommodating! Very nice hotel! Nice breakfast! Juice, coffee, fruit, etc. 24 hours a day!
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
09-22-2017
Pros: Excellent location. They offered us the Presidential Suite nonchalantly when we arrived. What a pleasant surprise when we opened the door to our suite. Great water views from every angle and with a wrap around porch with seating provided.
Cons: Breakfast was just okay.
10.0
Timothy
Exceptional
Traveling as Couple
09-22-2017
Pros: The mattress and pillows were super comfy. I had the 3 best nights sleep that I've had in quite some time.
Cons: We spilled some potato chip crumbs on the floor before we left in the morning. When we returned later, housekeeping had been there but did not vacuum up the crumbs. The crumbs were in the middle of the walk way and noticeable so should of been cleaned up.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
09-22-2017
Pros: Everything
Cons: No
8.8
Customer
Excellent
family with older children
08-12-2016
Great staff, great views
Pros: The staff is wonderful, friendly, knowledgeable, and helpful. It is great that there is an indoor pool, an outdoor pool, and a hot tub. Mattresses are comfortable. Accessible. Enough parking. Fabulous sunset views.
Cons: The bedding and carpets are showing their age. The furniture is a bit cheap. Most of the balconies are small. I would have expected an automatic upgrade, as we have stayed there on multiple occasions. The breakfast area is too small. Decor too brown. No minibar.
10.0
Janet
Exceptional
mature couple
08-11-2016
Exceptional
Pros: We were very happy with our visit . The room had a great view and the staff was helpful and friendly
Cons: The indoor pool had a strong odor of chlorine so we did not use the indoor pool.
10.0
Brian
Exceptional
review category group of friends
08-03-2016
Friendly Staff
Pros:
Cons: The bed was too soft for me.
9.6
Tikibird
Exceptional
mature couple
08-03-2016
Beautiful view awesome staff at...
Pros: The staff went over and Beyond to make our stay enjoyable. Everyone was very nice and always there to help for anything that we needed. The View was absolutely beautiful. Loved the fresh waffles and the flavored creamers for coffee. The breakfast was good. We will definitely return again.
Cons: The breakfast was good but disappointed that there wasn't a different variety on the second day. Would have been nice to have something different on each morning instead of the same Foods. Felt like there was not enough seating area at both swimming areas. The coffee cups could have been a little bigger. Wanted a microwave to warm up the food because we felt it should have been hotter and the staff told us that they were not allowed to provide a microwave for our use.
10.0
Michael
Exceptional
family with older children
07-20-2016
A WONDERFUL EXPERIANCE
Pros:
Cons: OUTDOOR POOL OPENED A BIT LATER
10.0
J
Exceptional
mature couple
07-20-2016
Awesome
Pros: Everything was great
Cons: View of the bridge
10.0
Jennifer
Exceptional
family with young children
07-15-2016
Peaceful and immaculate with a...
Pros: Linens were luxurious! Room was immaculate! Staff was friendly and always available.
Cons: I wish the pool was open earlier than 10am.
9.6
Wonderful
Exceptional
family with young children
07-11-2016
Exceptional
Pros: Location and brakfast.
Cons: No kitchen.
10.0
Scott
Exceptional
mature couple
07-11-2016
fantastic
Pros: everything and everyone treated us great
Cons:
10.0
Michelle
Exceptional
mature couple
07-06-2016
Exceptional
Pros: The sun sets were amazing! Hotel was very clean as well as staff was friendly
Cons: There was no fan in bathroom
9.2
Ewan
Wonderful
mature couple
07-02-2016
A beautiful setting
Pros: Stunning location, close to everything, with great views of the famous sunsets.
Cons: "Disposable" American style breakfasts
10.0
Family
Exceptional
family with young children
06-25-2016
Great stay!
Pros: We loved the hotel and our stay. The staff are wonderful.
Cons:
5.8
Christina
Okay
family with older children
06-19-2016
Big view of a Small...
Pros: The bed was comfortable and the room size was nice. The room and entire place was spotless.
Cons: I paid a lot of money for a nice view of the bay but really had a view of the entire pool. The big fat railing blocked the sliver of the bay from the deck chairs and it was all just POOL, lots of splashing and smell of pool chemicals instead of fresh sea breeze.
10.0
David
Exceptional
mature couple
06-17-2016
Great hotel...amazing sunsets!
Pros: Room was large, well equiped, very clean and luxurious. Breakfast was great with a large variety of options. The pool was just right for us. Location was amazing with sunsets to die for!
Cons: We liked everything about the hotel.
10.0
Bernard
Exceptional
family with older children
06-09-2016
Wonderful vacation in Virginia's Eastern...
Pros: Staff was very friendly, property is well maintained and breakfast delicious.this was second visit in four years and will definitely be back.
Cons:
8.8
Debi
Excellent
mature couple
06-07-2016
Had a wonderful 3 days!
Pros: Staff were very friendly. Great area! Breakfast was a nice treat and the staff recommended some great places to eat.
Cons: The bed was lumpy and gave us back aches. Defiantly need to be replaced.
10.0
Elaine
Exceptional
mature couple
06-02-2016
loved Comfort Suites and Chiateaque...
Pros: Really enjoyed how friendly everyone was. Breakfast wonderful. The lady cooking actually bought my waffles to me. Our bed was sooo snuggly...Slept great
Cons: I really have no complaints. Well other than we were not booked to stay longer. ..next time.
10.0
Carrie
Exceptional
family with older children
05-30-2016
Excellent, relaxing hotel with outstanding...
Pros: All of the employees were the friendliest we have ever encountered & we travel quite often!!
Cons:
10.0
Janice
Exceptional
family with older children
05-30-2016
Perfect, pleasant, peaceful
Pros: Everything was amazing. Highly recommend. I doubt I'll ever stay anywhere else on the island.
Cons:
10.0
Lewis
Exceptional
mature couple
05-29-2016
Comfort Suites best choice for...
Pros: First time I can remember hotel eggs being to good as was the rest of the breakfast. Haven't slept so well in months, wonderful beds. All hotel employees go out of their way to be helpful and friendly. This was our third time staying here.
Cons: The view from our room this time not as good as in the past.
9.2
Nicholas
Wonderful
solo traveller
05-24-2016
Superb
Pros: sausage and scrambled eggs and pleasant view. Right near shops and restaurant.
Cons:
9.6
Anita
Exceptional
family with young children
05-24-2016
Had a great time
Pros: Friendly staff and very clean and comfortable rooms!
Cons: No pets allowed
9.6
Michele
Exceptional
mature couple
05-23-2016
Nice
Pros: Nice place, great staff, super room, excellent location! They accommodated my special request with no problem. I would stay again.
Cons:
10.0
George
Exceptional
mature couple
05-22-2016
Great people great location sadly...
Pros: We liked everything and take killer the surface personnelwe liked the staff they were excellent
Cons: we liked the staff they were excellentwish there were catch bars for safety in the shower and wish that the shower floor was more rough to ensure no I'm slipping
10.0
Ralph
Exceptional
mature couple
05-20-2016
Our stay was fine, weather...
Pros: The eggs were very good. Absolutely no problem sleeping in the bed.
Cons: When you are staying for a week in one place, it might be good to change up the breakfast menu once in a while. For instance, make sausage gravy with biscuits or just plain ole ham biscuits.
10.0
Sleftwich
Exceptional
mature couple
05-19-2016
One night stay on the...
Pros: The staff was friendly, the room was very clean and spacious with a great water view and the location was perfect. We were able to walk to dinner and wander around the quaint little town. Although breakfast was included, we opted to eat at a local restaurant down the street. After breakfast we headed over to the wild life preserve for a quick visit and lunch before heading on our way. Perfect overnight stay!
Cons: Everything was perfect!
8.8
Debra
Excellent
mature couple
05-10-2016
Great place but not customer...
Pros:
Cons: I booked a stay for May 6th & 7th at the Comfort Suites Chincoteague. All my paperwork and confirmations indicated I could change my reservation if it became necessary. I found out two weeks before my trip that we would not be able to stay both nights so I called on April 25th asking to cancel my reservation for the night of May 7th. I was told on the phone that they would not allow me to cancel my reservation because it was the weekend of the Seafood Festival and I could not cancel. I explained that my paperwork indicated I could cancel but they said I couldn't. We came and stayed the night of May 6th but I had to pay for the night of May 7th even though we didn't stay. The hotel was lovely and we really liked our room but having to pay for the 2nd night was not okay with us, especially when I called almost two weeks in advance to cancel the one night. As much as I travel and as much as I liked your facility, I'm not sure I will ever make a reservation with Comfort Suites again.
10.0
Joyce
Exceptional
review category group of friends
05-09-2016
Could not have been more...
Pros: Very impressed with the friendly staff and cleanliness of the hotel. Location was perfect!
Cons:
10.0
Gord
Exceptional
mature couple
05-04-2016
I found a Gem in...
Pros: The staff were wonderful, they made the hotel and our memories of the entire stay extra special, I have never, ever enjoyed a stay so much and it was all because of the front desk staff and manager
Cons: The hot tub water needed a bit of care on Saturday, lots of bathers understandable and fine on the Sunday, I did not mention my concern to the staff, they just did the required overnight shocking as routine maintenance
10.0
John
Exceptional
mature couple
04-12-2016
Exceptional
Pros: Very friendly staff all round: Front Office, Cleaners and Restaurant staff.
Cons: There is no air extractor in the bathrooms.
10.0
John
Exceptional
mature couple
04-07-2016
Excelent stay
Pros: Very clean and friendly great food
Cons:
9.6
Andy
Exceptional
mature couple
03-28-2016
Exceptional
Pros: Flexibility with reservations, comfortable and clean bed and facility, friendly staff.
Cons: Kids in hot tub under 18.
10.0
Bridget
Exceptional
family with older children
03-28-2016
Loved it! Can't wait to...
Pros: Wonderful staff and very clean room and facility!
Cons: Children should not be allowed in exercise room.
2.5
Staci
Poor
mature couple
03-15-2016
JUST PERFECT!!!
Pros: This is the most absolute best place to stay on the island. The staff is so wonderful and will do ANYTHING to compliment your stay.The room was spotless and nothing was out of place. They offered me an upgrade to the Presidential Suite at a very reasonable price and wow what a room...just awesome! I have stayed there three times and have never been disappointed. I can not recommend this hotel enough...you will be very happy with your stay!
Cons:
10.0
Barb
Exceptional
mature couple
03-08-2016
Excellent stay!
Pros: The staff was very pleasant, the hotel breakfast delicious and bedroom very comfortable and clean!
Cons:
10.0
Cindy
Exceptional
mature couple
03-05-2016
Excellant choice to spend a...
Pros: We loved everything there from the room to the pool and hot tub to the breakfast that was offered.
Cons: Nothing
10.0
Ernest
Exceptional
mature couple
02-29-2016
great stay
Pros: The eggs where great as where the waffles and sauage. Hotel was clean the staff was great and the coffee was also great.
Cons: Nothing. Everything was great.
10.0
Lisa
Exceptional
mature couple
02-23-2016
Exceptional
Pros: Received a phone call on the trip there offering us a room with a better room that had become available. The people that work there always had a smile and were very helpful.
Cons:
10.0
Richard
Exceptional
mature couple
02-09-2016
VA laid back quiet and...
Pros: Great views, staff, location, price.
Cons: All was good!
10.0
David
Exceptional
mature couple
02-08-2016
EXCELLENT FACILITY, WONDERFUL STAFF
Pros: This facility is excellent. Little things like wine and cheese, customer appreciation night, all contribute to a wonderful experience
Cons: If I HAD to choose a negative, I'd say that the view of the bay is a bit over rated. The causeway tends to lessen the natural beauty.
9.6
Brandon
Exceptional
young couple
01-19-2016
Awesome hotel
Pros: I loved the hot tub in the presidential suite and the help with the roses that I asked for from the staff awesome job
Cons: Can't really say anything
10.0
Jessica
Exceptional
family with young children
01-04-2016
Exceptional
Pros: The staff were very friendly and helped with all needs. everything was great and clean. Breakfast was great.
Cons:
10.0
Julia
Exceptional
mature couple
12-23-2015
Exceptional
Pros: Every staff member we encountered was friendly and eager to help. Great location with beautiful views and easy walk to shops and restaurants.
Cons:
10.0
Lori
Exceptional
family with young children
12-21-2015
Exceptional
Pros: The room had a great view of the river. The kids enjoyed the heated pool. We all had a great time
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