Magnuson Hotel Covington

AAA Inspector Rating
8.7
Pleasant
48 Guest Ratings
820 E Madison St
Covington, VA 24426- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.6
Overall
Room3.1
Bath2.1
Public Areas2.5
AAA Inspector Notes
This property offers great mountain views, a nice outdoor pool area and an on-site restaurant. Some at-door parking is available. Rooms have colorful accent walls and comfortable bedding. 77 units. 2 stories, exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-64 exit 16, just n. 820 E Madison St 24426.
Pool
outdoor.
Dining & Entertainment
restaurant, also, Mountain View Restaurant, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 48 guests
Showing reviews 1 - 5 of 50
4.2
Gale
Disappointing
young couple
10-31-2017
Glad we had to leave...
Pros: The room had heat.
Cons: No hot water, no towels but didn’t need them because of no hot water. The whole exterior looked dirty.
2.5
Anonymous
Poor
young couple
10-24-2017
Disappointed
Pros: The sausage was good
Cons: The lobby smelled like an ashtray. The shared balcony had cigarette butts and trash all over the place. The staff was unprofessional. All of which could be looked over had it not been for the price. $120 should get you much more than this place offered.
5.0
Tiffany
Fair
family with young children
10-01-2017
Passable
Pros:
Cons: The ac wasn’t working that great ...the room was not very cleaned dead bugs on floor
3.3
Richard
Poor
young couple
09-11-2017
Poor
Pros: It had clean towels and sheets.
Cons: Upon arrival at check in the computer was not working and staff had to reboot. There was a cartoon playing on the lobby tv that was very inappropriate racial dialog. Staff mentioned he wished he could find the remote to turn off it made no effort to turn power switch off. We had a late checking and there was a coffee pot in the lobby when we checked to see if it had coffee gnats flew out of the catch tray. Asked for an extra blanket 3 times staff did finally provided. Got to room keys would not work. Had to go get staff they said we were not using key correctly but when they came down and tried it they could not get them to work either and had to let us in and get new keys for us. Finally got in the room A/C was not on room smelled like an old smoking room and had a musty smell ( was tagged a non smoking room) lock would not work. Bathroom light was like a night light shower soap and shampoo dispensers did not work. The remote control to the tv worked intermittently. Bed not very comfortable. Would not stay here again.
4.6
Catherine
Disappointing
young couple
08-31-2017
Worst accommodation (only Magnusson) of...
Pros: Breakfast was ok.
Cons: The TV in our room didn't work. We were told that someone was coming to fix it, but no one ever arrived after numerous calls. One lamp didn't work, but we did get an extension cord from the reception desk. The elevator didn't respond until we walked upstairs and found it stuck with the door open. That happened each time we needed the elevator.
Showing reviews 1 - 5 of 50