Courtyard by Marriott Richmond North/Glen Allen

AAA Inspector Rating
8.7
Wonderful
28 Guest Ratings
10077 Brook Rd
Glen Allen, VA 23059- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.3
Public Areas3.4
ARATED
AAA Inspector Notes
This contemporary hotel offers modern rooms in shades of gray, an open lobby with areas to sit, lender books on local subjects, and a walled courtyard with a fire pit and comfortable places to lounge. There's a great exercise room with cardio pieces equipped with individual TV screens. Smoke free premises. 150 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-295 exit 43C, n on US 1 to JEB Stuart Pkwy, just e; I-95 exit 86B (SR 656/Elmont), just w to US 1, then 1 mi s. Adjacent to Virginia Center Commons. 10077 Brook Rd 23059.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet. Some: microwaves.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, boarding pass kiosk.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 28 guests
Showing reviews 1 - 5 of 42
5.0
Anonymous
Fair
07-21-2017
When raising concerns at the front about the cleaning staff the clerk just commented that others had complained to....but never did they apologized. Very poor customer service at check in and at check out for a Mariott courtyard.
Pros: The hotel room met my expectations and was nicely decorated. Had great pillows!
Cons: Cleaning staff was rude and woke us up at 9:15 in the morning by banging on the door with keys! Check out was noon! Then proceeded to yell at one another in the hall way about their suppies! It was rediculous for a hotel just as this!
8.0
Anonymous
Very Good
07-21-2017
Pros: Comfortable and quiet. good amenities
Cons: Lighting was poor
6.0
Anonymous
Pleasant
07-21-2017
Pros: Hotel was nice staff was nice.
Cons: The hotel itself was very nice the staff was very nice, I just didn't like the fact that the fire alarm went off at 1:30 in the morning and we had to evacuate the building and nothing was done to accommodate me.
7.0
Anonymous
Good
07-21-2017
Pros: Location and cleanliness
Cons: Can't stand the restuarant. Food is very overpriced and not very good. It's actually better to go to a Springhill Suites and get the complimentary breakfast.
7.0
Anonymous
Good
07-21-2017
Pros: Clean and well maintained rooms
Cons: Upon check-in, the woman at the desk told us that they would be serving breakfast in the morning from 7-11. Generally, when you are told that, it is a free breakfast...but this was not. So I don't understand why we were told this.
Showing reviews 1 - 5 of 42