Crowne Plaza Dulles Airport

AAA Inspector Rating
8.7
Very Good
387 Guest Ratings
2200 Centreville Rd
Herndon, VA 20170- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.3
Bath3.2
Public Areas3.3
ARATED
AAA Inspector Notes
This hotel is in a commercial area near restaurants and shopping. There are two wings of guest rooms, all tastefully decorated. Starbucks Coffee is available in the lobby. Smoke free premises. 324 units. 7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct SR 267 (Dulles Toll Rd) exit 10, just n. Located near Washington Dulles International Airport. 2200 Centreville Rd 20170.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: high-speed Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, rental car service, airport transportation, room service, area transportation-within 5 mi & Udvar-Hazy Center Air and Space Museum.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 387 guests
Showing reviews 1 - 5 of 50
8.0
Verified Hotel Guest
Very Good
Family with Young Children
11-17-2017
Pros: I liked the location most, and the upscale feel though renovations were happening.
Cons: I didn't like the difficulty I had finding the reservation desk, it was hidden due to the renovations happening.
1.0
Verified Hotel Guest
Very Poor
11-17-2017
Pros: Location
Cons: Small room with no closets at the very far location from the elevator No available staff for helping in luggage The BF was not included in the service
8.0
Richard
Very Good
Senior Traveler
11-17-2017
Pros: Nothing
Cons: The staff was not rude but they were not friendly either I expect far more for a Gold Member The hotel should have let everyone know about being under construction ---
1.0
John
Very Poor
Business Traveler
11-17-2017
Pros: Location
Cons: Worst experiance ever, The staff was rude and unhelpful, there are other places with better management and even cleaner rooms. I have to be honest The lack of hospitality was wrong in every way. I heard the same from other guests.
1.0
Jordan
Very Poor
Traveling as Couple
11-17-2017
Pros: Location.
Cons: 1. When we got to the hotel, they told us that there was no water. I have a letter from the hotel confirming this. 2. A member of the maintenance staff came into our room in the middle of the night to check the faucets.
Showing reviews 1 - 5 of 50