Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This property offers studios and one-bedroom suites with well-equipped kitchenettes with stove tops. A gazebo with a grill is offered in the backyard.
Smoke free premises. 59 efficiencies. 3 stories, interior corridors. Accessibility (Call).
The room was clean, very comfortable. Had a problem in my room, it was handled very quickly and professionally by the front desk, I would certainly recommend this hotel to all my family and friends. Two thumbs up!
Pros: Hotel front desk staff was above and beyond excellent.
Cons: The room only had two pillows for the bed. Needed more.
Overall Candlewood hotels are perfect business, extended stays and this particular hotel is located within walking distance of grocery stores and dining facilities.
Pros: Full kitchen.
Cons: Need some upgrades.
If I ever went back to Hopewell, VA I would stay at this hotel again. very nice hotel room. as close to home as you can get.
Pros: very close to local super market
Cons: no service reps were at the front desk during check in or check out times.
This hotel cannot compare to their quality and brightness. This room was overpriced for travelers, although if they neutralized the smoke odor it may be OK for multiple day stay overs.
Pros: We were tired and needed sleep.
Cons: Room smelled of cigarette smoke.
The hotel staff was very polite. My son loved it so much, he wanted to stay there. They had free DVDs for rental. They have a small exercise room and snacks to purchase, and coffee and tea all night. I could stay for an extended period of time here. The beds were comfortable and everything for cooking is provided for you.
Pros: The hotel room was very comfortable. I could have stayed longer.
Cons: There was no pool.
I would stay here again. My only complaint was how many times the staff knocked on our door the morning we were to check out. (12pm) they knocked 3 times before 11 am and I thought it was rude that they kept coming back... why couldn't they just wait for us to leave? Other than that, the stay was great, clean, comfortable, and they even had nicer toilet paper than I am used to seeing in hotels. Towels were nice, but we found several long dark hairs on our linens and towels before we used them. Not very nice, but everything was clean. The kitchette has a full siz fridge, which was convenient and I was happy to have stayed here.
Pros: The location and the cleanliness were perfect for me and my guest. I enjoyed the free coffee and the facilities were well-kept. I would definitely stay here again.
Cons: Staff knocked on our door several times the morning we were leaving, it was very annoying as we were trying to sleep in.
I liked everything. We even came back to the hotel late and our key didn't work. Someone outside let us in the building but we had to use the phone at the front desk to wake up staff to give us a key to our room. She didn't ask for ID to verify who was supposed to be in that room, which I didn't appreciate, but it was like 2a.m. I doubt I would have either if I were her. Pleasant stay overall and I felt very safe there. I would stay there again.
Pros: Private hotel next to everything. Most things you would need are within walking distance. Being right next to a grocery store is a plus. Very clean. Comfy beds.
Cons: Not really
Pros: Staff was extremely friendly. The Hotel Employee was very pleasant and courteous.
Very clean and comfortable
Pros: Very clean. And super comfortable bed and pillows!
Cons: Would have enjoyed an easy chair in my room
Everything was great!
Pros: So nice staff and I liked complimentary service that they have.